For many healthcare organizations, the decision to employ a customer relationship management (CRM) solution is typically driven by the marketing department. Marketers need data-driven tools that enable them to better segment and identify high-value consumers, leverage demographics and behavioral data to personalize messages, and measure the ROI for marketing programs.Today, the potential value of healthcare CRM extends far beyond marketing, supporting myriad use cases in both clinical and
Read More
Health IT | News, Analysis, Insights - HIT Consultant
R1 Acquires Intermedix Corporation for $460M to Expand End-to-End RCM
R1 RCM Inc., a provider of technology-enabled revenue cycle management (RCM) services to healthcare providers, today announced a definitive agreement to acquire Intermedix Corp (Intermedix), including its healthcare division comprised of its physician and EMS RCM, practice management and analytics businesses, in a transaction valued at approximately $460 million.Intermedix provides revenue cycle management, practice management and data analytics services to more than 15,000 individual
Read More
Teladoc Earns Surescripts Certification for Medication History Services
Teladoc, Inc., a provider of virtual care delivery services, announced today that it has been certified as a trusted partner of Surescripts, the nation’s leading health information network. With this certification Teladoc expands its e-prescribing relationship with the organization, enabling Teladoc physicians to access the Surescripts Medication History and Eligibility & Formulary services. Real-time medication history validation and prescription benefit access at the time of consultation
Read More
Patient Misidentification: The Case Against The National Patient Identifier
The healthcare IT industry is at a crossroads.On the one hand, there have been tremendous advancements made in health technology over the past decade: wide adoption of electronic health records, telehealth, remote monitoring tools, and the broadening effort to enable secure health data exchange. On the other hand, many problems lurk, including one with nationwide, massive implications: patient matching.As patient data skyrocket and the need for data sharing increases, matching patient records
Read More
Sequoia Project eHealth Exchange, DSS Launch Health Data Sharing Pilot
DSS, Inc., today announced a DSS Direct Messaging pilot program on the nationwide eHealth Exchange health data sharing network. The pilot program is designed to bridge a gap for secure relevant data sharing with federal agencies using Direct Messaging. The pilot will increase the ability to coordinate care with community health facilities by reaching more rural community care / critical access hospitals and community health providers.When government entities choose to participate in this Pilot,
Read More
Accenture Wins $138M Contract to Help Virginia Modernize Medicaid Enterprise
Virginia's Department of Medical Assistance Services (DMAS) has selected Accenture to modernize its Medicaid operation services and plan management. As part of the six-year $138 million contract, Accenture will help the department improve system flexibility and responsiveness, improve claims processing, accelerate technology deployments and control costs - benefitting providers, enrollees and program administrators.Virginia will be the first state to develop and implement a new Medicaid
Read More
Cerner Integrates Surescripts Prescription Price Transparency Functionality With EHR
Cerner has announced a collaboration with Surescripts to integrate their Real-Time Prescription Benefit functionality into the Cerner Millennium electronic health record (EHR). Surescripts Real-Time Prescription Benefit will integrate directly into the physician’s workflow to provide patient-specific prescription information at the point of care.Prescription benefit information at the point of care will help facilitate engagement between individuals and their physicians to find the prescription
Read More
Innovaccer Unveils InData, a Unified Healthcare Data Platform
Healthcare organizations wrestle with enormous amounts of data ranging from clinical and claims records to billing and financial reports. Most struggle to generate meaningful insights from this fragmented and frequently inaccessible information. The inability to effectively manage healthcare data creates a tremendous amount of inefficiency leading to overworked teams, shrinking margins, and poor patient outcomes.Until today, the burden of overcoming this challenge has fallen upon care
Read More
M*Modal Closes $70M to Accelerate Investment In NLP/AI Tech Platforms
M*Modal, a Franklin, TN-based provider of clinical documentation and Speech Understanding solutions, today announced that its largest investors have completed an investment of $70 million in the company by converting debt into equity. This transaction will allow M*Modal to further accelerate its investment in technological innovation in its natural language processing (NLP) and artificial intelligence platform as well as client acquisition. M*Modal’s artificial intelligence (AI) and
Read More
DirectTrust Founding President/CEO to Step Down At End of Year
DirectTrust today announced that founding President and Chief Executive Officer, David C. Kibbe, MD, MBA, will step down at the end of the year. The DirectTrust Board of Directors has launched a nationwide search for a successor. DirectTrust is a non-profit health care industry alliance created to support secure, identity-verified electronic exchanges of personal health information (PHI) between provider organizations, and between provider and patients, for the purpose of improved coordination
Read More
