What You Should Know:
- Parakeet Health, a generative AI company focused on revolutionizing patient engagement, has announced the launch of its AI-powered voice platform and has secured $3M in seed funding to fuel its growth and development.
- This innovative solution aims to streamline patient communication for healthcare providers, improving efficiency, reducing costs, and enhancing the patient experience.
Addressing a Critical Need
With 90% of patients still
Read More
Patient Engagement | Optimizing Patient Engagement | News, Analysis, Insights - HIT Consultant
Why Patient Engagement Must Be at the Center of Value-Based Care
In the dynamic and ever-changing landscape of the healthcare industry, patient engagement continues to emerge as a pivotal element of the value-based care (VBC) model. Value-based care seeks to improve health outcomes by leveraging the Quintuple Aim framework – focusing on the patient experience, population health success, cost reduction, team wellbeing, and health equity. Value-based care models center on patient outcomes and how well healthcare providers can improve the quality of care based
Read More
Beyond the EHR: Why We Need a Patient Communication Layer
Healthcare looks a lot different than it did a few years ago. Healthcare leaders need to address rising consumerism, persistent labor shortages, systemic equity gaps, and a critical shift toward value-based care.
It’s worth asking: If the healthcare landscape has changed so much, why do foundational electronic health record (EHR) systems stand largely unchanged?
Sure, the walled gardens surrounding the EHR have dropped a bit, as the EHR giants have been badgered into interoperability
Read More
3 Lessons in Digital Patient Engagement from Healthcare’s ‘Most Wired’ Organizations
Digital patient engagement is a balancing act of determining where resources should be deployed and how to create cheer-worthy experiences.
The stakes for delivering the right mobile experience in healthcare have never been higher. A recent Accenture survey found digital engagement has a significant influence on patient retention. This raises pressure for health systems to design digital tools and experiences that strengthen patient loyalty and protect or increase revenue.
Meanwhile,
Read More
Patients Crave Conversational Texting, Frustrated by Simplistic Healthcare Communication
What You Should Know:
- A new survey by Artera, a leader in patient communication technology, reveals a stark disconnect between how healthcare providers communicate and what patients actually want.
- The findings, based on responses from over 2,000 patients, paint a picture of frustration and missed opportunities, with simple phone calls and one-dimensional text messages falling short of patient expectations.
Communication Breakdown
- Nearly half (45%) of patients have missed or
Read More
What Patients Want: Zocdoc’s Report Reveals Patient Preferences
What You Should Know:
- Zocdoc, the healthcare marketplace, has released its inaugural What Patients Want Report, offering valuable insights into what patients seek from their healthcare experience and providers.
- Based on millions of bookings and patient interactions, the report paints a picture of how patients are navigating the healthcare landscape today, and what they expect from their providers and the industry at large.
Key findings of the report include:
Women driving
Read More
Personalized Patient Engagement Can Help Cure America’s Non-Adherence Problem
Today, more than 131 million Americans – 66 percent of all adults in the U.S. – use prescription drugs, and one in four use three or more, according to the Health Policy Institute. Not only are we being prescribed more drugs than ever before, but we’re paying more for them too: the U.S. has the highest per-capita pharmaceutical spending among the developed countries. In 2021, the U.S. healthcare system spent $603 billion on prescription drugs.
But even as we’re being prescribed more drugs,
Read More
LG Launches Patient Engagement Boards for Hospital Rooms
What You Should Know:
LG Business Solutions USA launches a new line of “Patient Engagement Boards” that empowers hospitals to outfit patient rooms with crisp high-definition screens for displaying patient information such as their name, schedule, a list of caregivers, native language and more. The new Patient Engagement Boards are now available in a 43-inch UHD model and 32-inch FHD model, featuring Power over Ethernet (PoE) capability, offering optimized solutions and simplified
Read More
Why Proactive Patient Engagement Is The Pathway to Better Care Outcomes in 2023
When it comes to consumer engagement, other industries have had a significant head start. For years, retailers, banks, and other customer-centric organizations have been working hard on curating digital experiences that simplify, personalize, and secure interactions and transactions with their consumer base.
Accessing your savings account through an app is now the standard for millions of people. It’s second nature to use the chat feature on a clothing retailer’s website to get information
Read More
Out of Sight: Why Invisible Patient Engagement is Optimal Patient Engagement
As a patient engagement product director, there’s nothing that I love to hear more from customers than they live and breathe in the systems we’ve created. We’ve thought long and hard about UI; about the rich dashboards we build; about new ways to expand functionality within the parameters of our applications and programs.
But there’s a hard truth that I—and the healthtech community at large—need to learn, or have already:
Most of the people who use our software aren’t focused
Read More
