What You Should Know: - Orbita, a provider of virtual assistants for healthcare, announced a partnership with Isabel Healthcare that will improve patients’ digital experiences, helping them find the right care for their individual health circumstances. Isabel’s Symptom Checker/Triage utilizes every-day language to help patients access appropriate care with the right urgency. - Many people who turn to technology when looking for a
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Orbita
Improving The Digital Experience – for Both Patient and Employee
It’s a tired, old saw: Healthcare organizations are woefully behind when it comes to technology, automation and digital experiences. Leaders are sick of hearing it. But that doesn’t make it any less true. Current market pressures, however, compel hospitals, health systems and medical practices to reconsider their hesitancy in embracing these innovations. A combination of consumer demand and acute, unrelenting labor shortages force leaders to explore the practicality of leveraging
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Orbita Launches Blaze to Convert Websites into Virtual Assistant
What You Should Know: - Orbita, a leading provider of intelligent virtual assistants and workflow automation for healthcare, launched a new solution set to transform the healthcare website experience. Orbita Blaze uses conversational AI and advanced search technology to interpret and address patients’ requests promptly and with precision, so they access the information and care they need. - Poor healthcare web navigation has historically been a barrier to care, as 78%
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Orbita Platform Increases Annual Revenue by $4M for Ohio Gastro
What You Should Know: - Specialty group Ohio Gastroenterology expands its use of Orbita’s conversational AI platform after success in implementing its patient self-service features. Healthcare-specific, the secure Orbita platform leverages natural language processing to understand words and phrases people are comfortable with, rather than forcing them to use clinical terms. Conversational AI technologies help guide patients through thoughtful dialogs, which pose
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AtlantiCare Deploys Orbita’s Healthcare Virtual Assistants
What You Should Know: - Healthcare system AtlantiCare selected Orbita’s virtual assistant and conversational AI technology to improve patients’ care access and engagement while automating workloads internally. - AtlantiCare is rolling out the Orbita platform in phases, beginning with web-based digital front door, which went live in September 2022. In 2023, AtlantiCare plans to add proactive outbound communications, including post-discharge follow-up information and
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When Automation Meets Empathy: Intelligent Virtual Assistants for Healthcare
Advances in conversational artificial intelligence are transforming basic chatbots into intelligent virtual assistants that provide comfort and utility for healthcare consumers and the healthcare organizations that serve them. Most consumers have their minds made up about automated phone agents, and not too many people like them. Who among us hasn’t experienced the frustration of an automated phone menu when calling for a doctor's appointment or shouted “representative!” into our
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42 Recently Launched COVID-19 Vaccine Management Solutions to Know
An in-depth look at twelve recently released COVID-19 vaccine management solutions as COVID-19 vaccines are being distributed nationwide. 1. Microsoft Microsoft launches a COVID-19 vaccine management platform with partners Accenture and Avanade, EY, and Mazik Global to help government and healthcare customers provide fair and equitable vaccine distribution, administration, and monitoring of vaccine delivery. Microsoft Consulting Services (MCS) has deployed over 230 emergency COVID-19
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Orbita Lands $9M For Conversational AI-Powered Voice and Chatbot Solutions for Healthcare
What You Should Know: - Orbita raises $9M for conversational AI-powered voice and chatbot platform co-led by Philips Health Technology Ventures and HealthX Ventures along with investors Cultivation Capital and Newark Venture Partners. - Orbita's powerful conversational AI platform enables healthcare organizations to cost-effectively create and manage HIPAA-compliant virtual healthcare assistants for consumer and clinical applications that increase patient engagement, reduce cost of care,
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Orbita Expands COVID-19 Chatbot Screener to Support Front-Line Response Demands
What You Should Know: - Orbita expands COVID-19 bot solutions to support new front-line response demands, reaching millions in need. - Deployed to your website as a text chatbot, educates patients and screens symptoms seamlessly across web browsers with content from the CDC and other clinically vetted sources. - In addition to the screener and knowledge base, the navigator tool directs patients to custom endpoints such as virtual visits, appointment scheduling, a live chat agent, or
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Orbita Launches Voice-Enabled, AI-Driven Bedside Virtual Health Assistant
- Conversational AI leader announces OrbitaASSIST, a digitally reimagined voice-powered, AI-driven virtual health assistant proven to improve patient communication at the bedside. - Research shows as much as 70% reduction in median response time to calls for help, 87% of nurses feeling more confident in responding to calls, and 100% of patients preferring it for future hospitalization.Orbita, the provider of healthcare's most powerful conversational AI platform, announced today that it is now
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