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Orbita and Isabel Healthcare Integrate to Deliver ‘Find Care’ Search & Symptom Triage to Streamline Patient Access

by Fred Pennic 03/14/2023 Leave a Comment

What You Should Know:

– Orbita, a provider of virtual assistants for healthcare, announced a partnership with Isabel Healthcare that will improve patients’ digital experiences, helping them find the right care for their individual health circumstances. Isabel’s Symptom Checker/Triage utilizes every-day language to help patients access appropriate care with the right urgency.

– Many people who turn to technology when looking for a doctor are hindered when they encounter provider web site challenges (such as chatbots that can’t interpret nonclinical terms, or poor search functionality).

– The integration of Orbita Blaze’s “find care” tools and Isabel’s Symptom Checker/Triage will pose conversational questions and direct patients to the appropriate next steps based on their responses, with the ability to decipher everyday language. 

Tagged With: Artificial Intelligence, assistants, Orbita, Patient Access

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