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How Knowledge Sharing Transforms Health Insurance BPO Back-Office Operations

How Knowledge Sharing Transforms Health Insurance BPO Back-Office Operations

08/15/2025 By Rajaram Raj Natarajan, Ph.D., SVP of Client Services at Sagility Leave a Comment

In the dynamic environment of modern health insurance BPOs (Business Process Operations), knowledge-sharing has emerged as a crucial element for fostering innovation and continuous improvement. Specifically, within back-office operations of an end-to-end operational framework, sharing knowledge to
Read More

  • PCCI’s Community Vulnerability Compass: The Gold Standard for SDOH Measurement

    PCCI’s Community Vulnerability Compass: The Gold Standard for SDOH Measurement

    Yolande Pengetnze, MD, MS, SVP of Clinical Leadership at PCCI

  • Sleep Problems: How No-Contact Sensors Can Help Sleep Health

    Sleep Problems: How No-Contact Sensors Can Help Sleep Health

    Dr. Jae-Eun Lee, CEO of bitsensing

  • Epic Toolbox Additions: NESA, Imprivata, and Five9 Launch New Integrations

    Epic Toolbox Additions: NESA, Imprivata, and Five9 Launch New Integrations

    Fred Pennic

Recent News, Analysis, Insights

Research: $3.8M NIH Grant to Study Childhood Protein as COPD Predictor

Research: $3.8M NIH Grant to Study Childhood Protein as COPD Predictor

by Fred Pennic 08/15/2025 Leave a Comment

What You Should Know:  - University of Arizona (UArizona) researchers have been awarded a new $3.8M grant from the National Institutes of Health (NIH) to investigate whether low levels of a
Read More

Better Medicine Raises $7M to Commercialize AI-Powered Radiology Tools

Better Medicine Raises $7M to Commercialize AI-Powered Radiology Tools

by Fred Pennic 08/14/2025 Leave a Comment

What You Should Know:  - Better Medicine, an AI-powered diagnostic startup for radiology, has secured nearly €6M ($6.89M) in total funding. The company recently raised €1M ($1.1M) in a
Read More

Isaac Health Raises $10.5M to Democratize Access to Dementia Care Amid Rising Public Health Crisis

Isaac Health Raises $10.5M to Democratize Access to Dementia Care Amid Rising Public Health Crisis

by Syed Hamza Sohail 08/14/2025 Leave a Comment

What You Should Know: -   Isaac Health, a leading health technology company for brain health and dementia care, announced today a $10.5 million Series A led by Flare Capital Partners, with
Read More

FDA Authorizes ArteraAI Prostate: The First AI-Powered Tool for Prostate Cancer Prognosis

FDA Authorizes ArteraAI Prostate: The First AI-Powered Tool for Prostate Cancer Prognosis

by Syed Hamza Sohail 08/14/2025 Leave a Comment

What You Should Know: -  Artera, the developer of multimodal artificial intelligence (MMAI)-based prognostic and predictive cancer tests, announced today that the U.S. Food and Drug Administration
Read More

athenahealth Launches AI-Native, Intelligent Interoperability for Ambulatory Care

athenahealth Launches AI-Native, Intelligent Interoperability for Ambulatory Care

by Syed Hamza Sohail 08/14/2025 Leave a Comment

What You Should Know: -  athenahealth, a leading provider of network-enabled software and services for health care practices and systems nationwide, today announced major advancements that will
Read More

Array Behavioral Care Launches Care Pathways to Standardize Virtual Mental Health Treatment

by Jasmine Pennic 08/14/2025 Leave a Comment

What You Should Know:  - Array Behavioral Care, a virtual behavioral health provider, has introduced its proprietary Care Pathways, a structured framework designed to ensure patients receive
Read More

Altera Digital Health Launches TouchWorks Note+ to Combat Provider Burnout with AI

Altera Digital Health Launches TouchWorks Note+ to Combat Provider Burnout with AI

by Fred Pennic 08/14/2025 Leave a Comment

What You Should Know:  - Altera Digital Health, a global health IT leader, has announced the launch of TouchWorks Note+, an ambient listening and note generation solution.  - Designed
Read More

DLH Wins $46.9M NIH Contract for Digital Transformation and Cybersecurity

DLH Wins $46.9M NIH Contract for Digital Transformation and Cybersecurity

by Jasmine Pennic 08/14/2025 Leave a Comment

What You Should Know:  - DLH Holdings Corp. has been awarded a task order valued at up to $46.9M by the National Institutes of Health (NIH) to continue providing a comprehensive suite of
Read More

Upskilling Pharmacy Technicians: A Key to Enabling Reductions of Workloads and Enhancements of Vaccination Services

Easing Pharmacist Burnout: How Upskilling Technicians to Administer Vaccines Can Transform Pharmacies

by Jason Ausili, PharmD, MSLS, Head of Pharmacy Transformation at EnlivenHealth 08/14/2025 Leave a Comment

Being a pharmacist is a demanding job, and it seems to be getting more challenging. Everywhere you look, pharmacists are dealing with issues like burnout, workforce shortages and financial
Read More

Beyond the Clinic: 4 Trends Reshaping the Healthcare Landscape in 2025

Beyond the Clinic: 4 Trends Reshaping the Healthcare Landscape in 2025

by Efrat Marmur, VP of Marketing at Air Doctor 08/14/2025 Leave a Comment

The healthcare industry is undergoing a significant transformation, with new trends shaping the landscape in 2025. According to a recent survey conducted by the Deloitte Center for
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Oracle Launches AI-Fueled, Voice-First EHR for Ambulatory Care Providers

Oracle Launches AI-Fueled, Voice-First EHR for Ambulatory Care Providers

by Fred Pennic 08/13/2025 Leave a Comment

What You Should Know:  - Oracle has introduced its new, modern Electronic Health Record (EHR) system for ambulatory providers in the U.S., a solution designed to bring EHRs into the 21st
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Reprieve Cardiovascular Raises $61M to Fund Pivotal Heart Failure Trial

Reprieve Cardiovascular Raises $61M to Fund Pivotal Heart Failure Trial

by Jasmine Pennic 08/13/2025 Leave a Comment

What You Should Know:  - Reprieve Cardiovascular, a clinical-stage company secures $61M in Series B funding led by Deerfield Management and included participation from several other investors,
Read More

FriskaAi Integrates with Dexcom’s CGM Data for AI-Powered Diabetes Management

FriskaAi Integrates with Dexcom’s CGM Data for AI-Powered Diabetes Management

by Jasmine Pennic 08/13/2025 Leave a Comment

What You Should Know:  - FriskaAi, an AI-powered healthcare platform, has announced an agreement with Dexcom, Inc., a global leader in glucose biosensing, to integrate data from Dexcom G7 and
Read More

Humana and DrFirst Partner to Close Care Gaps with Prescription Alerts

Humana and DrFirst Integrate Prescription Alerts into Clinical Workflows

by Fred Pennic 08/13/2025 Leave a Comment

What You Should Know:  - Humana Inc. and health technology company DrFirst have announced a new program designed to close gaps in care for patients with chronic conditions like diabetes and
Read More

The End of POTS: What Healthcare Organizations Need to Know About the Copper Sunset

The End of POTS: What Healthcare Organizations Need to Know About the Copper Sunset

by Max Silber, VP of Mobility IoT, MetTel 08/13/2025 Leave a Comment

For decades, Plain Old Telephone Service (POTS) lines have quietly underpinned some of the most critical functions in healthcare facilities—from faxing patient records to enabling elevator emergency
Read More

Avo and MEDITECH Partner to Integrate AI Scribe into Expanse EHR

Avo and MEDITECH Partner to Integrate AI Scribe into Expanse EHR

by Fred Pennic 08/13/2025 Leave a Comment

What You Should Know:  - Avo, an AI platform designed to improve clinical and operational workflows and combat provider burnout, has announced a partnership with MEDITECH.  - The
Read More

Email Disclaimers in Healthcare: A Compliance Essential Hiding in Plain Sight

Email Disclaimers in Healthcare: A Compliance Essential Hiding in Plain Sight

by Vicky Wills, Chief Technology Officer, Exclaimer 08/13/2025 Leave a Comment

In healthcare, where every detail matters, it’s often the smallest things that carry the greatest risk. Email disclaimers – those lines of legal text at the bottom of email signatures –
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UnitedHealthcare to Cover Elucid’s PlaqueIQ CTA Plaque Analysis Starting 10/1

UnitedHealthcare to Cover Elucid’s PlaqueIQ CTA Plaque Analysis Starting 10/1

by Jasmine Pennic 08/13/2025 Leave a Comment

What You Should Know:  - United Healthcare has updated its cardiac imaging guidelines to align with recommendations from radiology benefit manager EviCore, announcing new coverage for coronary
Read More

How HealthEx and TEFCA are Enabling a Secure "Apple Wallet" for Health Records

How HealthEx and TEFCA are Enabling a Secure “Apple Wallet” for Health Records

by Jasmine Pennic 08/13/2025 Leave a Comment

What You Should Know:  - HealthEx has launched a new platform that allows patients to access, retrieve, and share their health records in real time. The platform leverages Individual Access
Read More

Talkspace & Wheel Partner for Holistic Virtual Healthcare: Addressing Mental & Physical Needs

Talkspace and Express Access Partner to Optimize Mental Health Referrals

by Jasmine Pennic 08/13/2025 Leave a Comment

What You Should Know:  - Talkspace, a virtual behavioral health provider, and Express Access, a referral platform funded by the National Institutes of Health, have announced a new partnership
Read More

FemTech: Gameto Secures $44M to Advance Stem Cell Therapy for Infertility and Menopause

FemTech: Gameto Secures $44M to Advance Stem Cell Therapy for Infertility and Menopause

by Jasmine Pennic 08/12/2025 Leave a Comment

What You Should Know:  - Gameto, a clinical-stage biotechnology company focused on reproductive health secures $44M in Series C funding, bringing its total capital raised to a leading
Read More

Neuroglee and Mayo Clinic Partner to Deliver AI-Powered Dementia Care

Neuroglee and Mayo Clinic Partner to Deliver AI-Powered Dementia Care

by Fred Pennic 08/12/2025 Leave a Comment

What You Should Know:  - Neuroglee Health, a leader in value-based dementia care, has announced an expanded collaboration with Mayo Clinic to deliver comprehensive virtual cognitive and
Read More

The Starfield Signal: A New Roadmap for AI in Primary Care

The Starfield Signal: A New Roadmap for AI in Primary Care

by Fred Pennic 08/12/2025 Leave a Comment

What You Should Know:  - The American Academy of Family Physicians (AAFP) and Rock Health have collaborated on a new report titled "The Starfield Signal: A Shared Vision and Roadmap for AI in
Read More

Arintra Raises $21M to Expand Beyond Autonomous Medical Coding

Arintra Raises $21M to Expand Beyond Autonomous Medical Coding

by Syed Hamza Sohail 08/12/2025 Leave a Comment

What You Should Know:  - Arintra, a provider of  GenAI-native autonomous medical coding, has announced a $21M Series A funding round led by Peak XV Partners, with participation from
Read More

From Overwhelmed to Optimized: How AI Agents Address Staffing Challenges and Burnout in Healthcare

From Overwhelmed to Optimized: How AI Agents Address Staffing Challenges and Burnout in Healthcare

by Yvonne Daugherty, Global Head of Industries at Ushur 08/12/2025 Leave a Comment

Healthcare organizations today face an unprecedented crisis. Workforce shortages coupled with administrative overload have left clinicians and support staff stretched to the breaking point. In an
Read More

Amalgam Rx Secures $20M to Accelerate AI-Powered Healthcare Solutions

Amalgam Rx Secures $20M to Accelerate AI-Powered Healthcare Solutions

by Fred Pennic 08/12/2025 Leave a Comment

What You Should Know:  - Amalgam Rx, a company specializing in data-driven healthcare decision-making, has announced a $20M credit investment from Catalio Capital Management.  - The
Read More

Abridge and Highmark Collaborate on AI-Powered Prior Authorization Solution

Abridge and Highmark Collaborate on AI-Powered Prior Authorization Solution

by Syed Hamza Sohail 08/12/2025 Leave a Comment

What You Should Know: - Highmark Health announced today the launch of an enterprise-wide collaboration with Abridge to deploy its ambient clinical documentation platform, collaborate on a
Read More

Fujifilm and AWS Partner with Major Health System to Digitize Pathology

Fujifilm and AWS Partner with Major Health System to Digitize Pathology

by Jasmine Pennic 08/12/2025 Leave a Comment

What You Should Know:  - FUJIFILM Healthcare Americas Corporation, in collaboration with Amazon Web Services (AWS), has been selected by a leading East Coast health system to implement its
Read More

Benefits Not Working? How AI Can Fix Underutilization and Drive ROI

Employer Benefits: How AI Can Fix Underutilization and Drive ROI

by Arthur Lane, Head of Marketing at Grokker 08/12/2025 Leave a Comment

Every employer wants to believe their benefits package is making a difference. After all, it's a major investment, not just in dollars, but in employee wellbeing, retention, and performance. However,
Read More

Doctors Are Working More Than Ever, But Reimbursement Isn't Keeping Up, Report Finds

Physicians are Working More Than Ever, But Reimbursement Isn’t Keeping Up, Report Finds

by Fred Pennic 08/11/2025 Leave a Comment

What You Should Know:  - Physicians and advanced practice providers (APPs) are working at record levels, , according to the quarterly Physician Flash Report from Kaufman Hall, a Vizient
Read More

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