Only 20% of customers use a pharmacy’s mobile app, but those who did have satisfaction scores as much as 23 points higher than those who do not, according to the J.D. Power 2019 U.S. Pharmacy Study. The study reveals that despite the looming threat of disruption at the hands of e-commerce, the U.S. pharmacy industry continues to enjoy superior levels of customer satisfaction in both the brick-and-mortar and mail order segments.Other key findings of the 2019 study include:- Face-to-face
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Livongo Founder Glen Tullman to Receive “Ripple of Hope” Award
Livongo Founder and Executive Chairman Glen Tullman will be honored with a Robert F. Kennedy Human Rights Ripple of Hope Award for his career focused on improving the safety, empathy, and efficiency of our healthcare system.
The Ripple of Hope Award Background
The Ripple of Hope Award celebrates leaders of the international business, entertainment, and activist communities who have demonstrated a commitment to social change. Past honorees include President Barack Obama, Archbishop
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Signify Health, Remedy Partners Merge to Create Market Leading Value-Based Care Enablement
Signify Health and Remedy Partners have signed a definitive agreement to merge to create a market-leading platform delivering value-based care enablement. Together, Signify Health and Remedy Partners both portfolio companies of New Mountain Capital LLC will leverage clinical, behavioral and social data amidst an accelerating market shift from fee-for-service toward value-based payments and arrangements based on the quality and total cost of care for a patient.Merger Creates Combined Revenue of
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SHIEC: HIEs Provide Critical Infrastructure to Support Nationwide Interoperability
America’s health information exchanges (HIEs) provide critical infrastructure to support interoperability serving 92% of Americans, delivering more than one billion clinical alerts annually, according to a recent Strategic Health Information Exchange Collaborative survey.These are real-time notifications of hospital admissions, discharges or transfers (ADTs) delivered to doctors, hospitals and other organizations tasked with coordinating the care and services of high-needs patients. These alerts
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Health2047 Spins Out Zing Health to Offer SDOH-Driven Medicare Advantage Plans
Today Health2047 Inc. is launching Zing Health, community-focused, physician-led Medicare Advantage plan that addresses social determinants of health (SDOH). Co-founded by Health2047 with experienced entrepreneurs Dr. Eric Whitaker and Dr. Ken Alleyne, Zing Health will initially offer a Medicare Advantage plan built around community and member health outcomes to consumers in the Midwest. With significant seed funding, a passionate and seasoned founding team and major market interest in its
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Google Awards $1M to U. Of Sydney to Develop AI Solution to Prevent Heart Attacks
The University of
Sydney’s Westmead Applied
Research Centre has been awarded
$1M as part of Australia’s inaugural Google.org AI Impact Challenge prize to
develop a customized digital health solution
powered by artificial
intelligence (AI) to reduce the risk of heart attacks. The prize was
presented to Westmead Applied Research Centre (WARC) led by Professor Clara Chow, a cardiologist at
Westmead Hospital and the University of Sydney’s Westmead Clinical School as
well as academic
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SafeKeeping Raises $330k for Long-Term Care Coordination Dashboard
SafeKeeping, an Evansville, Indiana-based integrated care dashboard for long-term care providers that utilizes facilities' electronic medical record (EMR) data to improve health outcomes for caregivers, family members and residents announced it has raised $330k in seed funding led by Solidea Capital. The company plans to use the seed funding to expand offerings, support additional long-term care facilities and meet urgent industry demands for an engagement channel that puts facility efficiency
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KLAS: Epic, Cerner, Lack Integration for Medication Inventory Management
Pharmacy and EMR vendors Cerner and Epic all have gaps in their ability to provide enterprise medication inventory management (MIM) capabilities, resulting in lower consideration rates in MIM purchase decisions, according to the latest KLAS report. The KLAS report, “Medication Inventory Management 2019: How Close Is Your Vendor to Enabling True Enterprise MIM,” reveals Cerner and Epic’s MIM software ability to serve as an agnostic solution to manage inventory across disparate hardware is not a
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Report: Millennials Are Demanding More Wellbeing Support From Their Employers
Millennials are demanding more from their employers in terms of wellbeing support. This includes wanting support from managers and wellbeing programs, and multiple ways (including digital) to access resources. The new Millennials: Raising the Bar for Wellbeing report by Welltok, large employers’ principal partner for employee health and wellbeing activation, confirms that this generation is more likely to invest in their whole self and many feel that their employer is missing the mark.The
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Catholic Health Announces Major Reorganization of Executive Leadership
This week, Catholic Health president & CEO Mark Sullivan announce a major reorganization structure of their executive leadership team with a goal to shape the future direction of healthcare in Western New York“Change is happening all around us in healthcare and rather than react to the pressures of our industry, we must lead change in the region to sustain our mission and meet the needs of the patients and communities we serve,” Sullivan said. “This new leadership structure will build on the
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