After the great telehealth rush of 2020, healthcare providers who could offer HIPAA-compliant services while also being able to access their patients’ complete healthcare information remotely, came out ahead of the game. The practices that continued operating their organizations in a way that met the healthcare needs of their patients in a ‘no-beats-missed’ fashion achieved greater patient satisfaction and outcomes due to the continuity of care. But across the country, this scenario was
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Patient Satisfaction Impact on Healthcare | News, Analysis, Insights - HIT Consultant
Patient Experience 2.0: A Shift in Priorities Defined by A Year of the Pandemic
The COVID-19 pandemic has upended the healthcare continuum within the past year, creating many roadblocks in the path towards high-quality care delivery. Amid these challenges, we have witnessed a significant shift in patient wants and needs, in addition to heightened demand for accessible, convenient clinical care. Notably, the desire for more care processes to be performed digitally has emerged as a priority among patients. According to a recent survey by Accenture about patient behaviors, 60%
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How a Virtual Care Mindset Leads to Greater Patient Acceptance and Sustainable Telehealth Growth
There's no question that the demand for telehealth and virtual care has grown exponentially over the last twelve months. With that growth has come a fundamental shift in the attitude toward virtual care. No longer do patients and providers take a "let's try it" approach—now, it's "we must do it." This is evidenced by the number of telehealth claims filed. In 2020, telehealth claims skyrocketed, increasing by 2,938% in November 2020 versus November 2019 as patients demanded virtual options and as
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3 Ways Providers Can Navigate COVID-19 Vaccination Rollout Successfully
The New Year brings hope and promises that an end to the COVID-19 pandemic is in sight. With two vaccines authorized by the FDA for emergency use, and close to 3 million healthcare workers already vaccinated, there is hope that this virus will be eradicated and life will begin to return to normal by year’s end. However, for the frontline healthcare workers still treating escalating case volumes, the physical and emotional toll is devastating. With another surge forecasted for
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How to Optimize Your Healthcare Practice with Advanced Technology Solutions
As COVID-19 continues to influence patient behaviors and causes providers to reevaluate how they operate their businesses, healthcare practices all around the world started looking for solutions that emphasize clinical efficiencies, elevate patient revenue cycle management, as well as feature enhanced reporting, and analytics tools. More so, along with facing challenges of the patient intake process during a pandemic, providers have also been put to the test with learning how to meet the sudden
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3 Ways to Boost Patient Confidence with Real-Time Contactless Communication
Although the vaccine’s rollout is slowly underway, Covid cases worldwide are continuing to reach all-time highs as new mutations make the virus even more contagious than ever before. Not surprisingly, patients’ concerns about visiting their healthcare providers in the midst of this global pandemic persist, pushing demand for telehealth solutions that allow patients and their doctors to communicate without the need for in-person visits. In fact, a recent report from McKinsey found that
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11 Best Practices of a Successful Care Model Transformation Plan
Health systems across the country will require a plan to react to government deep spending cuts and revenue shortfalls due to the COVID-19 pandemic. Hospital services have seen a significant downturn in demand in 2020, and the recent resurgence in cases has led to further decreases. The public health emergency has also resulted in innovation, most notably telehealth, which has been granted temporary pay parity during the pandemic. Still, hospitals and health systems face a year of losses, but
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Vytalize Health to Acquire Patient Financial Experience Platform MedPilot
What You Should Know: - Vytalize Health to acquire patient financial experience platform MedPilot to accelerate data-driven engagement technology to its ACO's Medicare population. - An alumnus of the Cedars-Sinai Accelerator, MedPilot’s platform has already helped over 1 million patients to date and boasts a 97% patient satisfaction score. Vytalize Health, a leading provider of value-based healthcare announced it is acquiring MedPilot, a Cleveland-based patient financial
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Telehealth Helped Me Beat COVID-19, But It’s Just A Start
I was the voice of social distancing, a proponent of mask-wearing from the very start. Still, after months of keeping distance from loved ones, the idea of a quick, safe, outdoor family gathering on a beautiful fall day, even if we weren’t going to be wearing masks, was too good to pass up. A week later, I was sequestered in my bed, with a 103-degree-fever that didn’t break for 12 days, unrelenting migraines and aches, and what felt like an impossibly heavy weight on my chest, making
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M&A: Central Logic Acquires Patient Care Transition Platform Ensocare
What You Should Know: - Central Logic has acquired Omaha-based Ensocare, which
automates the referral process for patients from hospital to post-acute care
(PAC) when they are being discharged. - This acquisition means that Central Logic’s technology
solution will now expand its reach across the care continuum, from acute to
post-acute care—into, through and out of the health system. This combined
capability is key to increasing patient satisfaction while also increasing
patient census by
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