Staffing shortages, cost of care delivery and reimbursement changes have put more pressure on healthcare practices to do more with less. Recent technology advancements have come to the rescue and enabled healthcare organizations to simplify processes, improve communication efforts and ultimately support staff and patients alike.
Patient payment tools are an example of a technology solution that has been around for years but has not been widely adopted. However, as technology has
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Patient Satisfaction Impact on Healthcare | News, Analysis, Insights - HIT Consultant
84% of Patients Prefer Front Desk to Tech Options, 87% Face Staffing Challenges
What You Should Know:
- A new study found 84% of providers say patients still schedule care with the front desk, and 73% rely on human calls -- despite all of the advances in communication. A full 87% say they’ve faced administrative staffing challenges over the last 12 months. Of those, one third (35%) found those staffing challenges have had a negative impact on staff morale, and about one in six (18%) noted it has led to longer wait times.
- The survey was commissioned
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Ardent Health Services to Deploy AI-Powered, Virtual Nursing Program
What You Should Know:
- Ardent Health Services today announced a partnership with AI-powered ambient monitoring platform care.ai to implement care.ai’s Virtual Nursing solution at Lovelace Medical Center, Ardent’s Albuquerque, New Mexico-based affiliate.
- Ardent, which operates 30 hospitals and nearly 200 sites of care across six states, is among the first of care.ai’s partners to introduce AI-powered nursing.
Virtual Nursing Solution Driving Improved Clinical
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How Fines Push Hospitals To Go Beyond CMS Price Transparency Rules
The gamble is over for hospitals that avoided complying with CMS price transparency mandates.
After a slow start since they were implemented more than 18 months ago, CMS has issued 350 warnings for noncompliance, 157 corrective action requests, and finally issued fines to two Georgia hospitals in June. It seems many more will be on the way.
The fines are significant. The first two hospitals faced fines of roughly $880,000 and $214,000. Noncompliant hospitals with 550 beds or
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Using Data Analytics to Address Social Determinants of Health
Americans might run on Dunkin’ — but the healthcare industry runs on data, specifically structured and unstructured data. Easily aggregated and translated into numbers for analysis, structured data lives in databases and on spreadsheets. Unstructured data, on the other hand, is more complex. You can’t use conventional tools to process or analyze it.
Yet while it’s messy and hard to organize, it’s incredibly valuable. And one type of unstructured data is human conversations, including
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Nursing Facilities – A Medical Crisis in Need of a Prescription
Nursing facilities have evolved from rest homes to medical facilities over the last 20 years.
Patients are sicker, older, have more medical comorbidities, and are frailer. They require more assistance with activities associated with daily living and have much greater rates of cognitive impairment. People over 85 are the most rapidly expanding demographic and the elderly segment of the American population is expected to double in 2030 from 2010. Even with a shift to providing higher-intensity
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Notable Survey: 61% of Patients Skip Medical Appointments, Due to Scheduling Hassles
What You Should Know:
- Notable, the leading intelligent automation company for healthcare, today announced the results of a new patient survey, highlighting that legacy digital solutions and manual workflows limit patients’ ability to access care.
- 61% of patients surveyed said that they skipped going to the doctor in the past year because scheduling an appointment was too much of a hassle.
Evaluating Why Patient Portals Fail to Meaningfully Expand Access to Care
Notable is
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Greenway Health and Voyce Partner to Boost Health Equity
What You Should Know:
- Greenway Health, a leading health information technology services provider, announced its partnership with Voyce, a virtual, on-demand language interpretation service, to integrate seamlessly, HIPAA (Health Insurance Portability & Accountability Act) compliant communication between patients and staff to improve patient outcomes, maintain compliance, and increase patient satisfaction.
- Through this partnership, Voyce will provide Greenway’s healthcare provider
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The Case for Incorporating Patient Perspectives into Clinical Decision Support
A recent report from the Leapfrog Group found that patient experience scores at hospitals declined during the pandemic. This should be no surprise. Hospitals faced an incredible crucible during COVID-19, with many still experiencing high levels of stress in their systems. In addition to increasing demands on caregivers, the pandemic created a fundamental change in how patients are treated. The drive to telehealth was rapidly accelerated, transforming traditional in-person interactions between
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Cost Transparency Ecosystem in Healthcare
Cost transparency is a driving force in the American market. Whether consumers are looking to purchase a latte, a plane ticket, or surgery, they increasingly expect to pay an “out-the-door” price– something that includes all labor and materials as well as the finished product or service. When polled, 66% of Americans indicated that they would shop for care if prices were publicly disclosed. And in pursuit of competitively and transparently priced services, some patients attempt to shop locally;
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