Artificial intelligence (AI) has no role in consumer healthcare, according to a recent survey commissioned by Invoca and conducted online by The Harris Poll among over 2,000 U.S. adults. The survey reveals only one in five (20%) would trust AI-generated advice for healthcare information.Consumers Prefer Humans Over AIPhone calls are the winning channel for healthcare when it comes to completing a transaction, with 32% of consumers preferring to do so over the phone compared to 30% in-person and
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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant
Cedar Unveils New Insurance Features for Patient Payment Platform
Cedar has announced the expansion of its patient payment and engagement solution, Cedar Pay, with innovative features designed to guide patients to the best resolution for common insurance-related issues.Patients are half as likely to pay claims with unexpected insurance adjustments (such as common denials) than they are for standard adjustments (such as a deductible), as identified by Cedar data. The gap is driven by the failure of most billing communications to proactively give patients the
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PE Firm Acquires Secure Health Information Exchange Company Vyne
Vyne, a provider of secure health information exchange and electronic healthcare communication management has been acquired by The Jordan Company, L.P., a middle-market-focused private equity firm with original capital commitments in excess of $11 billion. This new investment supports Vyne’s commitment to providing market-leading healthcare technology and support to thousands of dental practices, hospitals and major health systems across the United States.Expansion Plans for VyneThe acquisition
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Amp Recover CEO Talks The Current State of Digital Health Adoption in Orthopedics, PT, Sports Med
David Nichols is the CEO is of AMP Recover, a health intelligence platform that empowers healthcare organizations with actionable data to improve the patient experience, produce successful outcomes and achieve their business goals. This transition from current workflows to a modern, data-driven approach does not happen overnight. The Atlanta, GA-based company works with providers focused on Injury Prevention, Physical Therapy and Sport, Performance and have developed a sequence of digital
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CommonWell Health Alliance Taps Change Healthcare for Clinical Interoperability Services
Change Healthcare has been awarded a six-year contract by CommonWell Health Alliance to continue to provide clinical interoperability services. This agreement allows Change Healthcare to pave the way for health IT interoperability that reduces cost barriers, meets federally mandated requirements and sets the stage for innovations to better address value-based payment and patient needs.Value-based Payment & Transparency Driving the Need for Clinical Interoperability ServicesIn recent years,
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Improving Patient/Member Satisfaction through Nurse Triage Services
Not long ago, viewed members as captive audiences (more or less). Most members obtained their health insurance through their employers or another group and were unlikely to go outside of that option no matter how they actually felt about the health payer. Providers had to be a little more careful since it was easier to change hospitals or doctors, but even then most patients were willing to unquestioningly accept a low level of service as part of the package of obtaining quality healthcare.
Not
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Digital Prescribing Platform Xealth Raises Additional $3M to Close $14M Series A Round
Xealth, a Seattle-based digital prescribing platform has raised an additional $3 million in its Series A financing, bringing the amount raised in this round to $14 million total. New investors Atrium Health, Cleveland Clinic and MemorialCare Innovation Fund join McKesson Ventures, Novartis, Philips, ResMed, Threshold Ventures (formerly DFJ Venture), Providence Ventures, UPMC and Froedtert and the Medical College of Wisconsin health network. Investments from this round will be used to advance the
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5 Things Patients Are Looking For On Your Physician Practice’s Website
Patients have taken a more active role in their healthcare journey, and with more digital options than ever before, their expectations have significantly shifted. More are taking their healthcare-related searches online –– an estimated 80 percent according to a recent report by Doctor.com –– and adopting a consumer-like approach, comparing and contrasting providers to find a practice that fits their needs to a tee. With patient consumerism on the rise, it’s become imperative for providers to
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Kyruus, Brandify Integrate to Improve Health System Local Search Capabilities
Kyruus, the leader in provider search and scheduling solutions for health systems, and Brandify, a location-based digital marketing solution for brands, today announced their partnership. Given that 2/3 of consumers search for providers near themselves or near a specific town/city, Kyruus and Brandify joined forces to enable health systems to give prospective (and returning) patients the accurate provider and location data they prioritize when searching for care.Impact of Location on Searching
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R1 RCM, Intermountain Opens Technology and Innovation Center
On Tuesday, R1 RCM announced the grand opening of its new Salt Lake City Technology and Innovation Center in collaboration with Intermountain Healthcare. This state-of-the-art facility will be the first of its kind to test and develop new technology to redefine the healthcare revenue cycle process and the patient financial experienceThe grand opening event brought together R1 and Intermountain Healthcare leaders, community business leaders, and local nonprofit organizations for a ribbon cutting,
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