In the increasingly competitive healthcare space, establishing loyalty and improving the patient experience has become a priority for providers. In no area is this truer than the highly competitive, consumer-driven on-demand care space. In fact, a recent survey revealed that patients are five times more likely to select a practice because they’ve had a positive experience there rather than traditional marketing tools, highlighting a key driver of patient loyalty.
Patients are increasingly
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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant
Geisinger Selects EarlySign to Apply AI Algorithms to Identify Patients At Risk of Lower GI Disorders
Geisinger Health System announced it is partnering with machine learning solution provider EarlySign to develop AI-based solutions to identify individuals at risk of a range of chronic and high-burden diseases. The multi-year agreement will begin by deploying EarlySign’s LGI Flag through Geisinger’s Steele Institute for Health Innovation – to identify patients at risk of lower gastrointestinal conditions – including colorectal cancer and precancerous adenomas. This partnership follows the
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Physician Launches Orsini Way to Bring Compassion to Medical Communication
Dr. Anthony Orsini has announced the launch of his new company, The Orsini Way, a groundbreaking program and digital platform that shows healthcare professionals a completely new way to communicate, dramatically enhance patient satisfaction and improve outcomes. Anthony Orsini, a Board-Certified Neonatologist for more than 20 years, developed the program to help professionals practice compassion when interacting with patients.Originally founded as BBN, The Orsini Way’s initial goal was to help
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Cedars-Sinai Accelerator Reveals 5th Class of 11 Digital Health Startups
Cedars-Sinai Accelerator, today announced 11 new digital health startups selected to participate in its fifth class from across the United States and Europe. From artificial intelligence to a smart brace for knee replacement patients, these innovative healthcare-focused startups are working to transform health and healthcare delivery as part of the Los Angeles-based accelerator program. Through their innovations, the companies seek to address some of healthcare’s most pressing challenges,
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Survey: Only 20% of Consumers Would Trust AI-Generated Advice for Healthcare
Artificial intelligence (AI) has no role in consumer healthcare, according to a recent survey commissioned by Invoca and conducted online by The Harris Poll among over 2,000 U.S. adults. The survey reveals only one in five (20%) would trust AI-generated advice for healthcare information.Consumers Prefer Humans Over AIPhone calls are the winning channel for healthcare when it comes to completing a transaction, with 32% of consumers preferring to do so over the phone compared to 30% in-person and
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Cedar Unveils New Insurance Features for Patient Payment Platform
Cedar has announced the expansion of its patient payment and engagement solution, Cedar Pay, with innovative features designed to guide patients to the best resolution for common insurance-related issues.Patients are half as likely to pay claims with unexpected insurance adjustments (such as common denials) than they are for standard adjustments (such as a deductible), as identified by Cedar data. The gap is driven by the failure of most billing communications to proactively give patients the
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PE Firm Acquires Secure Health Information Exchange Company Vyne
Vyne, a provider of secure health information exchange and electronic healthcare communication management has been acquired by The Jordan Company, L.P., a middle-market-focused private equity firm with original capital commitments in excess of $11 billion. This new investment supports Vyne’s commitment to providing market-leading healthcare technology and support to thousands of dental practices, hospitals and major health systems across the United States.Expansion Plans for VyneThe acquisition
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Amp Recover CEO Talks The Current State of Digital Health Adoption in Orthopedics, PT, Sports Med
David Nichols is the CEO is of AMP Recover, a health intelligence platform that empowers healthcare organizations with actionable data to improve the patient experience, produce successful outcomes and achieve their business goals. This transition from current workflows to a modern, data-driven approach does not happen overnight. The Atlanta, GA-based company works with providers focused on Injury Prevention, Physical Therapy and Sport, Performance and have developed a sequence of digital
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CommonWell Health Alliance Taps Change Healthcare for Clinical Interoperability Services
Change Healthcare has been awarded a six-year contract by CommonWell Health Alliance to continue to provide clinical interoperability services. This agreement allows Change Healthcare to pave the way for health IT interoperability that reduces cost barriers, meets federally mandated requirements and sets the stage for innovations to better address value-based payment and patient needs.Value-based Payment & Transparency Driving the Need for Clinical Interoperability ServicesIn recent years,
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Improving Patient/Member Satisfaction through Nurse Triage Services
Not long ago, viewed members as captive audiences (more or less). Most members obtained their health insurance through their employers or another group and were unlikely to go outside of that option no matter how they actually felt about the health payer. Providers had to be a little more careful since it was easier to change hospitals or doctors, but even then most patients were willing to unquestioningly accept a low level of service as part of the package of obtaining quality healthcare.
Not
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