The annual survey from Kyruus Highlights patient access trends & opportunities for health systems to differentiate with a comprehensive and cohesive patient access strategy. Within a relatively short number of years, patient experience has become a top priority for many healthcare organizations as consumerism continue to grow in healthcare. However, with so many players involved in delivering patient care, health systems are at a disadvantage relative to organizations in other industries
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How Marin General Hospital Adopts “Virtual Presence” to Transform the Patient Experience
Mark Zielazinski, CTO at Marin General Hospital shares how their organization is integrating "virtual presence" in the in-hospital setting - allowing patients, providers, and caregivers to clearly communicate and improve clinical outcomes.Telemedicine has resulted in money-saving efficiencies to hospital operations, improved patient safety, and given more people access to healthcare service among other benefits. In use for a number of years, it’s here to stay as a vital tool in patient care.At
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Shriners Hospitals for Children Expands Implementation of Tonic Health’s Mobile Patient Survey Platform
Shriners Hospitals for Children is expanding the implementation of Tonic Health’s mobile patient survey platform across the organization's entire national footprint of non-profit hospitals, clinics, and outreach facilities. The expansion will help achieve Shriners' goal of building and utilizing the largest database of pediatric patient-reported outcome measures (PROMs) in the United States. Shriners' growing pediatric outcomes database enables the health system to trailblaze new standards of
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SUNY Hospital Taps Vocera to Reimagine Physician-Patient Experience with Digital Rounding
Upstate University Hospital in New York has adopted the Vocera Rounds solution to improve communication between physicians and patients, improving care and satisfaction.Vocera Communications, Inc., a provider of clinical communication and workflow solutions, today announced that physicians at Upstate University Hospital in New York have implemented Vocera’s digital rounding solution to improve communication. SUNY Upstate Medical University located in Syracuse, NY, is the only academic medical
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Saint Luke’s Health System Joins KHIN Health Information Exchange to Improve Care Coordination
Saint Luke’s Health System, a faith-based, not-for-profit health system with a significant presence in Kansas and Missouri announced this week it is the newest addition to the list of healthcare participants now sending and receiving patient data through the Kansas Health Information Network (KHIN). Saint Luke’s Health System includes 16 hospitals and campuses, several primary and specialty care practices, inpatient and outpatient care, home care and hospice, and a life care senior living
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4 Reasons Why Secure Messaging Apps Are The Best Option for Boosting Patient Engagement & Health Outcomes
Patient engagement is now a critical component of healthcare, as organizations utilize both traditional and modern communications methods to differentiate their businesses, deliver superior patient care and reduce costs.Today, 74 percent of healthcare executives would like to automate patient engagement, according to a recent study by Conversa Health and World Business Research. Unfortunately, many of these same executives don’t know how or where to begin to do so. From automating
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Virtual Reality: 4 Ways Mixed Reality Helps Pediatric Patients
Hospitals can be depressing, scary or boring, making people feel isolated and out of the loop. But this experience is several times more challenging for children, especially those in need of prolonged treatment. There can be unpleasant tests and procedures, strict visiting rules, and not so many available activities to entertain or distract young patients.Thankfully, technology is ready to alleviate hospital stay for the youngest patients, as mixed reality gradually integrates with pediatric
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Philips Launches Ambient Experience to Reduce Pre-Op Stress & Enhance Post-Op Recovery Environment
Philips' ambient experience offers a personalized environment for positive distraction and active relaxation to reduce stress pre & post medical procedures. Royal Philips, a global provider of health technology, today announced the introduction of its Ambient Experience preparation & recovery bay in the U.S. Combining the creative use of colored dynamic lighting and video, this new offering provides patients with a uniquely personalized environment that delivers positive distraction and
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Can Bots Take the Patient Experience to the Next Level?
In today’s mobile-first environment, it’s somewhat surprising that nearly 30 percent of healthcare providers still use phone calls — and only phone calls — to ensure patients make it into their scheduled appointments. While fewer Americans tend to answer their phone calls, they do use their phones for text messaging. In healthcare, the benefits of text message appointment reminders are increasingly recognized and on the rise, but this is only the tip of the iceberg when it comes to providing a
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Cedar Unveils Next Evolution of Patient Payment Platform to Optimize Revenue Cycle
Cedar, a patient payment and engagement platform, announced the next evolution of its flagship solution, Cedar Pay. The enhancements now allow providers to offer a truly unified patient billing experience and simple checkout options.Healthcare executives still struggle to help patients understand and pay healthcare bills, with 50 percent of provider executives reporting the need to improve the patient billing and payment experience, according to a recent Cedar study. The next evolution of
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