Patient engagement is now a critical component of healthcare, as organizations utilize both traditional and modern communications methods to differentiate their businesses, deliver superior patient care and reduce costs.Today, 74 percent of healthcare executives would like to automate patient engagement, according to a recent study by Conversa Health and World Business Research. Unfortunately, many of these same executives don’t know how or where to begin to do so. From automating
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Virtual Reality: 4 Ways Mixed Reality Helps Pediatric Patients
Hospitals can be depressing, scary or boring, making people feel isolated and out of the loop. But this experience is several times more challenging for children, especially those in need of prolonged treatment. There can be unpleasant tests and procedures, strict visiting rules, and not so many available activities to entertain or distract young patients.Thankfully, technology is ready to alleviate hospital stay for the youngest patients, as mixed reality gradually integrates with pediatric
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Philips Launches Ambient Experience to Reduce Pre-Op Stress & Enhance Post-Op Recovery Environment
Philips' ambient experience offers a personalized environment for positive distraction and active relaxation to reduce stress pre & post medical procedures. Royal Philips, a global provider of health technology, today announced the introduction of its Ambient Experience preparation & recovery bay in the U.S. Combining the creative use of colored dynamic lighting and video, this new offering provides patients with a uniquely personalized environment that delivers positive distraction and
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Can Bots Take the Patient Experience to the Next Level?
In today’s mobile-first environment, it’s somewhat surprising that nearly 30 percent of healthcare providers still use phone calls — and only phone calls — to ensure patients make it into their scheduled appointments. While fewer Americans tend to answer their phone calls, they do use their phones for text messaging. In healthcare, the benefits of text message appointment reminders are increasingly recognized and on the rise, but this is only the tip of the iceberg when it comes to providing a
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Cedar Unveils Next Evolution of Patient Payment Platform to Optimize Revenue Cycle
Cedar, a patient payment and engagement platform, announced the next evolution of its flagship solution, Cedar Pay. The enhancements now allow providers to offer a truly unified patient billing experience and simple checkout options.Healthcare executives still struggle to help patients understand and pay healthcare bills, with 50 percent of provider executives reporting the need to improve the patient billing and payment experience, according to a recent Cedar study. The next evolution of
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The Impact of Digitization on Patient Experience is Here
Hospitals, and medical clinics in general, have complex and ever-changing environments. However, one thing that never changes is the overall commitment to put patients first and ensure that they’re provided with the best possible experience. First and foremost, that experience is about health and making sure patients are treated as quickly as possible with no complications. To that end, everything from bedside manner to wait times are closely monitored in an effort to provide patients with the
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AT&T and ZOTT Team Up to Redefine the Patient Journey and Improve Patient Satisfaction
ZOTT, the new, cutting-edge patient experience solution, and AT&T, a leader in empowering the digital healthcare transformation, today announced a collaboration to further advance the patient experience. Through innovative uses of cloud computing and over-the-top content distribution technology, the companies are redefining the patient journey.Now, patients and their families can access DIRECTV for BUSINESS through ZOTT's hospital platform, improving overall patient satisfaction. Research
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Patientco Lands $28M to Reimagine the Patient Financial Experience
Patientco latest Series B funding fuels expansion of patient billing and payments technology platform focused on creating a smarter patient financial experiencePatientco, an Atlanta, GA-based next-generation patient billing and payments technology company has raised $28 million in Series B funding led by private equity firm Accel-KKR. The round also included participation from BlueCross BlueShield Venture Partners / Sandbox Advantage Fund. Patientco plans to use the funding to accelerate expand
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UCSF and Dignity Health to Develop Digital Patient Experience Platform
Dignity Health and UCSF, announced a collaboration partnership to develop a digital patient experience platform that will provide information and access to patients when and where they need it as they navigate primary and preventive care, as well as more acute or specialty care. The new platform will utilize Dignity Health’s cloud-based infrastructure for its 40 hospitals, while UCSF will contribute its extensive knowledge of the patient experience in specialty care.Collaboration DetailsDuring
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CoxHealth Taps Kyruus to Optimize Patient-Provider Matching to Improve Patient Experience
Kyruus, a patient-provider matching health IT company, today announced that CoxHealth has selected the company’s ProviderMatch for Access Centers and ProviderMatch for Consumers solutions to optimize patient-provider matching and improve the overall experience for patients accessing care at the health system.As Springfield, Missouri’s only locally owned health system, CoxHealth sought a solution to enhance the patient experience from the first point of contact with the health system – through
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