Quality EHR technical support/experience is the key to continued EHR loyalty, utilization, and overall customer satisfaction, according to recent Black Book survey of nearly 2,200 health It users. Conducted in Q4 2015, Black Book surveyed hospital and network physician based EHR software users, employing eighteen key performance indicators specific to comprehensive technical support experiences in Q4 2015. Managed tech support vendors evaluated included EHR and HIS vendors, EHR partnered
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Health IT | News, Analysis, Insights - HIT Consultant
Protenus Raises $4M to Help Hospitals Protect Patient Privacy in EMR
Baltimore, MD-based Protenus, a provider of privacy protection solutions for EMRs has raised $4 million in Series A funding led by Arthur Ventures. The round also included particpation from LionBird Venture Capital, DreamIt Ventures, Cognosante, TEDCO, and the Baltimore Angels.
Protenus helps hospitals protect patient privacy in the EMR by using advanced analytics to detect HIPAA violations in real-time. The Protenus Privacy-as-a-Service platform consists of both a continuously-learning
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MediPortal Joins CommonWell Health Alliance for Interoperability
MediPortal announced today it is joining CommonWell Health Alliance as a contributing member. CommonWell, a non-profit trade association, is dedicated to the simple vision that health data should be available regardless of where care occurs. Provider access to this data must be built-in health IT at a reasonable cost for use by a broad range of health care providers and the people they serve.
CommonWell and its members are producing and deploying real-world, cross-vendor interoperability
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Allscripts, Cerner Named Most Loyal EHR Vendors by Hospitals, Physicians
As the EHR replacements, provider consolidations and meaningful use uncertainties come to resolutions this year, the client loyalty spectrum discernably ranges from those hospitals with high EHR and HIT satisfaction, clinician usability and business analytics, to other hospitals unmistakably stuck with systems nominally operative, trapped with vendors due to huge capital investments, and in deep debt.
This week, Black Book Rankings unveiled its HIT Loyalty Index, a framework for measuring
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Health Partners New England Selects OpenVista EHR
Health Partners New England (HPNE) has chosen the Medsphere's OpenVista® EHR system for implementation in the organization’s new behavioral health treatment center in Devens, Massachusetts. HPNE also contracted with Phoenix Health Systems, a division of Medsphere, for additional support services related to OpenVista implementation.
Headquartered in the Boston area, HPNE enables hospitals to improve the quality and financial performance of psychiatric and substance abuse services for children,
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Breaking into the Health IT Industry: The 2016 Unofficial Guide
Editor's Note: Cherie Lester is a Senior Healthcare IT Recruiter with Holland Square Group , a provider of technology and healthcare IT consulting, strategic staffing, outsourcing and professional search solutions. Lester has over 15 years of recruitment experience in the health IT industry and writes regularly about the job search and application process for HCIT professionals on her site, EngageMeHIT. Follow her on Twitter at @EngageMeHIT.
I receive multiple calls and
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HIMSS, eClinicalWorks, Modernizing Medicine, Others Join CommonWell Health Alliance
CommonWell Health Alliance today announced seven new members are joining its effort to enhance nationwide health data exchange regardless of health IT vendor, geography or setting of care. These new members augment the reach of CommonWell Services in the ambulatory market, increase its membership representation for provider-engagement, imaging and EMS solutions, as well as expand into the direct-to-consumer arena.
Here is a look at the seven new members:
eClinicalWorks joins CommonWell as
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Skagit Regional Health to Spend $72M on Epic EHR Implementation
Skagit Regional Health, a Northwest Washington-based provider of healthcare services has selected Epic as its strategic partner for a single, integrated EHR across its continuum of care, including Skagit Valley Hospital, Skagit Regional Clinics, Skagit Valley Hospital Regional Cancer Care Center and Skagit Valley Kidney Center. The Epic EHR implementation is expected to cost $72M over the next five years that will improve system interoperability, connectivity with patients, access to
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Cerner Launches Open Developer Platform for Smart on FHIR Apps
To help accelerate an open community of healthcare innovation, EHR giant Cerner has launched the Cerner Open Developer Experience (code_)to enhance collaboration with third-party and client developers on SMART® on FHIR® applications. code_ is a digital experience designed to meet market expectations of open communications, robust API documentation, provide clearly defined guidelines and access to tools that enable innovative app development.
How It Works
Any developer can visit the new
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FDB Releases CPOE-Ready Drug Database for EHR Canadian Market
First Databank, a provider of clinical drug knowledge that helps improve medication-related decisions and patient outcomes has released FDB OrderKnowledge®Canada, a pre-built medication ordering drug knowledge base specifically designed to help make computerized provider order entry (CPOE) applications more intuitive and user-friendly.
Although there has been significant federal investment since 2001 to spur EHR adoption across Canada, deployment of CPOE applications is still relatively low.
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