Patient experience (PX) in healthcare is a crucial factor in engagement, compliance, and operational efficiency. But as digital interactions increasingly shape how patients access and navigate care, healthcare providers are rethinking their strategies. No longer is it enough to simply digitize services; the challenge now is to orchestrate digital touchpoints that minimize patient friction while ensuring regulatory adherence under evolving Health and Human Services (HHS) and Office for Civil
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Health IT | News, Analysis, Insights - HIT Consultant
TigerConnect to Launch Pre-Hospital and Transfer Solutions
What You Should Know:
- TigerConnect, the leading unified healthcare communications platform, today announced the general availability of its TigerConnect Pre-Hospital solution and early access availability to its TigerConnect Transfer solution.
- The solutions streamline a wide range of emergency medical services (EMS), emergency department (ED), and transfer workflows to improve patient throughput and outcomes.
TigerConnect: Advancing Unified Healthcare Communication
TigerConnect
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Frederick Health Integrates Precision Oncology Platform with MEDITECH Expanse
What You Should Know:
- Frederick Health (Frederick, MD) recently launched a first-of-its-kind precision medicine integration that enhances their decision support capabilities with intuitive recommendations that are tailored to the individual patient and their cancer’s specific characteristics.
- The integration between MEDITECH’s Expanse Genomics solution and GenomOncology's Precision Oncology Platform expands access to comprehensive precision medicine information within their Expanse
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Glooko Integrates with Epic Showroom to Streamline Diabetes Management
What You Should Know:
- Glooko, a digital health company specializing in diabetes management announced the availability of its Patient Portal for Professionals in the Epic Showroom.
- The integration allows healthcare providers to seamlessly connect Glooko's platform with Epic's EHR system, providing clinicians with real-time access to comprehensive patient data and streamlining diabetes care.
Seamless Integration with Epic
By leveraging Epic's SMART on FHIR technology,
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When Ignoring Artificial Intelligence Becomes Medical Malpractice
Medical malpractice claims, tragic patient outcomes, and preventable errors have long plagued our healthcare system, fueled by the inherent limitations of human clinicians. But there is a revolutionary force in medicine that has the power to transform these outcomes: artificial intelligence (AI).
Despite AI's proven ability to identify diseases with greater speed and accuracy than human experts, many healthcare providers are resisting its integration. This
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Philips Expands Cloud-Based Radiology Informatics to Europe, Explores Generative AI
What You Should Know:
- Philips, a global leader in health technology expands its cloud-based radiology informatics solutions to Europe.
- The expansion follows the successful migration of over 150 sites in North and Latin America to HealthSuite Imaging on Amazon Web Services (AWS). Philips is also exploring the use of generative AI to further enhance its radiology reporting capabilities.
HealthSuite Imaging on AWS to Enhance Efficiency, Collaboration, and Patient
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First Choice Neurology to Deploy healow Genie’s AI Contact Center
What You Should Know:
- First Choice Neurology, the largest neurology center in Florida, has partnered with eClinicalWorks® to implement healow® Genie, an AI-powered contact center solution.
- The strategic move aims to enhance patient engagement and streamline operations by providing 24/7 access to vital health information and automating routine tasks.
AI-Powered Contact Center Solution to Improve Access to Care
healow Genie is the first EHR-agnostic, AI-powered
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PocketHealth Launches AI-Powered Image Reader to Enhance Patient Understanding of Medical Imaging
What You Should Know:
- PocketHealth, a connected care company launches Image Reader, a new feature that uses AI to help patients better understand their medical imaging results.
- Image Reader provides visual context within CT and X-ray scans, making it easier for patients to interpret their images and have more informed conversations with their healthcare providers.
AI-Powered Anatomical Identification
PocketHealth's Image Reader leverages advanced AI, including the
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Senseonics and Ascensia Diabetes Care Integrate Eversense® 365 CGM with SweetSpot™ Platform
What You Should Know:
- Senseonics Holdings and Ascensia Diabetes Care today announced the integration of the Eversense® 365 Continuous Glucose Monitoring (CGM) System with the SweetSpot™ diabetes management platform in the U.S.
- The collaboration aims to improve patient care and streamline diabetes management for endocrinology practices and their patients.
Enhance Diabetes Management and Improve Patient Outcomes
The integration allows SweetSpot to seamlessly access and
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MEDITECH Launches Expanse Outreach Portal to Enhance Lab Services
What You Should Know:
- MEDITECH, a provider of electronic health record (EHR) solutions, today announced the launch of its new Expanse Outreach Portal.
- The web-based platform empowers MEDITECH hospitals to expand their laboratory outreach programs, streamline operations, and improve collaboration with non-affiliated healthcare organizations.
Expanse Outreach Portal
The Expanse Outreach Portal provides a centralized solution for managing laboratory services between
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