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Salesforce

Five Lessons Learned From Building A CRM for Pharma

by Thom Doyle, President, Human Care Systems 11/15/2019 Leave a Comment

Five Lessons Learned From Building a CRM for Pharma

We all know the pleasure of interacting with technology that does exactly what it’s designed to do. Whether it’s getting to your destination via Waze, reserving dinner through OpenTable or making an electronic payment through Venmo, applications that work have one important thing in common: they are designed with a purpose and are the true experts in getting exactly that thing done seamlessly. But professional industry software, especially when it comes to healthcare, is a lot more complex.
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Kaiser Permanente Chairman and CEO Bernard Tyson Dies at 60

by Fred Pennic 11/10/2019 Leave a Comment

Kaiser Permanente Chairman and CEO Bernard J. Tyson Dead at 60

- Kaiser Permanente CEO & Chairman Bernard J. Tyson dies unexpectantly in his sleep today at the age of 60. - Kaiser board of directors appoints Gregory A. Adams, Executive Vice President, and Group President, as interim Chairman and CEO. - Bernard is survived by his wife, Denise Bradley-Tyson, and three sons; Bernard J. Tyson Jr., Alexander, and Charles. Bernard J. Tyson, the Chairman, and CEO of Kaiser Permanente, died unexpectedly in his sleep at the age of 60, the company
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Why the Healthcare CIO Holds the Greatest Potential for Change

by Kimberly Arnold, Salesforce Global Lead of Payer Strategy 09/10/2019 Leave a Comment

Why the Healthcare CIO Holds the Greatest Potential for Change

Consumers expect every brand interaction they have, whether at the doctor’s office or with their health insurer, to mirror the ones they have with companies like Amazon and Google: personalized, connected, and convenient. The healthcare industry, however, isn’t nearly ready to deliver on these connected experiences — not while data remains siloed across departments and organizations.   The need for interoperability — getting discrete systems and software applications to connect, exchange, and
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Why Healthcare Is Finally Moving To The Cloud

by Dr. Gautam Sivakumar, CEO and founder of Medisas 09/06/2019 Leave a Comment

Why healthcare is finally moving to the cloud

When I started in this industry, the idea that we would put patient information in the cloud was an absurdity. How on earth could anyone justify putting the most sensitive information in our personal lives somewhere other than a locked cupboard, in the safety of a hospital? We would never dream of letting paper patient charts leave the hospital or clinic, so why would we let them leave simply because they are electronic? Historically, security was tied to proximity and direct control, nowhere
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What’s AI’s Holdup in Healthcare? The Answer Is In The Cloud

by Fabien Beckers, Ph.D., CEO, Arterys 08/13/2019 Leave a Comment

What’s AI’s Holdup in Healthcare? The Answer Is In The Cloud

When you consider what technology has the most potential to transform healthcare over the next decade and beyond, no doubt your first thoughts turn to artificial intelligence (AI), machine learning (ML) and deep learning (DL). Already these technologies are showing promise in helping clinicians work faster and smarter, identifying trends, alerting us to signs that can predict and prevent diseases, and providing insights into potential treatments and cures.  But AI, ML, and DL alone cannot
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Patient Communications: Blending Digital Tools With The Human Touch

by Sarah Bennight, Marketing Strategist, Healthcare, Stericycle Communication Solutions 08/05/2019 Leave a Comment

Patient Communications: Blending Digital Tools With The Human Touch

Today’s patients have high expectations when seeking information and services about healthcare. As generations Y and Z mature and become responsible for their own healthcare, the industry needs to adapt and evolve their communications strategies in order to connect with customers in a format they prefer. This is also important for the wellness of your business.   But the challenge for healthcare provider organizations looking to retain current patients and attract new ones is in striking
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Bridge Connector Raises $20M to Solve Health IT Interoperability Challenges

by Fred Pennic 04/16/2019 Leave a Comment

Bridge Connector Raises $20M to Solve Health IT Interoperability Challenges

Bridge Connector, a Nashville, TN-based company offering data-driven workflow automation to solve health IT interoperability challenges, has raised $20 million in funding from Axioma Ventures. Their business model aims to create an ecosystem where all health care organizations, regardless of size, can equitably reap the benefits of connected data systems.Sense of Urgency to Achieve Data Interoperability in HealthcareA shared sense of urgency to achieve data interoperability in healthcare,
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Request A Virtual Doctor Visit Directly from Google, Bing, Yelp

by Fred Pennic 04/15/2019 Leave a Comment

Request A Virtual Doctor Visit Directly from Google, Bing, Yelp

VSee, a San Jose-based telemedicine company and Doctor.com, a web-wide listings management, reputation, and patient communications platform -- are partnering to create a seamless online patient journey from Google, Bing, Yelp search to virtual visit. Doctor.com’s platform currently serves more than 200K providers and leverages the only partner network in the industry of 50+ integrations, including Google, Bing, Yelp, Healthgrades, Vitals, YP, and other major consumer health destinations.VSee
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Salesforce Brings Social Determinants of Health Data to Caregivers

by Fred Pennic 02/11/2019 Leave a Comment

Salesforce

Today at HIMSS, Salesforce announced it is expanding its healthcare offering, including new innovations that bring Social Determinants of Health data to caregivers on a single platform, tackling a key gap in modern healthcare.Salesforce Health Cloud can now easily capture SDoH data and consolidate it in a single view of a patient, allowing caregivers, home health providers, and payers to collaborate on a single platform. And with new updates to Marketing Cloud, care providers can improve
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Epic, Impact Advisors and Premier Named 2019 Overall Best in KLAS

by Fred Pennic 01/31/2019 Leave a Comment

Epic, Impact Advisors and Premier Named 2019 Overall Best in KLAS

Epic was named the top Overall Software Suite for the ninth consecutive year in the newly released Best in KLAS2019 Software & Services report. In addition to the overall software suite award, Epic was named the top Overall Physician Practice Vendor, won Best in KLASawards in nine segments, and won Category Leader awards in two segments. Understanding Best in KLAS Best in KLAS is based on information obtained from the 2,500 interviews KLAS conducts with providers and payers each
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