What You Should Know:
- Infinitus Systems Inc., the trusted voice AI platform powering more than 100 million minutes of healthcare conversations, today announced an expanded partnership with Salesforce, allowing joint customers to invoke Infinitus's voice AI agents to complete and automate complex administrative healthcare tasks.
- Through this partnership, Salesforce and Infinitus customers can launch purpose-built healthcare AI agents through Infinitus's Agentforce and MuleSoft
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Sware & Salesforce Partner to Bring AI-Driven Technology to the Life Sciences Cloud
What You Should Know:
- Sware, the leading provider of comprehensive GxP validation solutions for innovative life sciences and technology companies, today announced that it will deliver GxP computer systems validation of Salesforce Life Sciences Cloud.
- Life Sciences Cloud empowers pharmaceutical and medical technology organizations to accelerate drug and device development, recruit and retain patients across clinical trials, and leverage AI to deliver personalized customer
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Salesforce Launches AI-Powered Life Sciences Cloud for Pharma and MedTech
What You Should Know:
- Salesforce announced the general availability of Life Sciences Cloud, a platform for pharmaceutical (pharma) and medical technology (medtech) organizations to help personalize patient and healthcare professional (HCP) engagement and streamline clinical operations with data, automation, and trusted AI.
- By harnessing the power of AI and automation, it empowers pharma and medtech companies to streamline operations, improve patient care, and ultimately
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Bot Docs? 69% of Patients Uncomfortable with AI Diagnosing Them
What You Should Know:
- While healthcare has embraced wearables and virtual visits, a new survey reveals that 69% of U.S. adults are uncomfortable with healthcare companies using AI to diagnose them.
- Salesforce's Pulse of the Patient Snapshot surveyed over 1,400 U.S. adults revealed patients do not want to see doctors replaced with AI.
Why Doctors Need AI, Not Vice Versa
Imagine a doctor bogged down by paperwork. A 2023 Athenahealth survey found over 90% of U.S. physicians
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Accenture, Salesforce Partner on Generative AI for Life Sciences Companies
What You Should Know:
- Accenture and Salesforce are investing in the development of Salesforce Life Sciences Cloud, focusing on innovation, assets, and accelerators powered by data and artificial intelligence (AI) to help life sciences companies create sustainable value and drive growth.
- Building on their generative AI collaboration, Accenture and Salesforce will leverage their joint generative AI acceleration hub to develop new solutions and use cases for Salesforce Life Sciences
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Blue Shield of California Taps Salesforce to Enhance Member Experience
What You Should Know:
Blue Shield of California and Salesforce (NYSE: CRM), the No. 1 AI CRM, today announced an expanded collaboration to meet members’ need for unified experiences by leveraging the agility and breadth of the Salesforce platform. With its adoption of Salesforce Health Cloud, Blue Shield of California will be able to expand and scale more in-depth care management services to its members, promoting higher quality care.Additionally, with Salesforce, Blue
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Analysis: Sharecare Poised for Re-Acceleration, 1Q Results
What You Should Know:
On 5/10/23, BMO, Sharecare (SHCR) delivered what appear to be, good 1Q results. Revenue of $116.3M + 15.5% y/y, compares to BTIG / FactSet consensus of $111M / $110.9M and adjusted EBITDA of $2.1M compares to BTIG /consensus of $1.2M / $1.2M. 1Q revenue exceeded the guidance range of $111M- $113M.Given the top-line beat we are optimistic that revenue guidance is conservative. Management increased 2023 revenue guidance from $450-$460M to $452.5M-$460M and 2023 adjusted
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Salesforce Launches New Customer 360 for Health Capabilities to Deliver More Personalized Patient Experiences
What You Should Know:
- Salesforce today announced new Customer 360 for Health capabilities that help healthcare providers deliver more personalized patient experiences and reduce operational costs.
- Customer 360 for Health helps healthcare and life sciences organizations enhance the overall care experience with the full power of Salesforce technology, including real-time data from Data Cloud, Einstein AI, and automation with Flow.
New Customer for
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Florence Launches Modern Healthcare Experience With $20M
What You Should Know:
Florence, an innovator in healthcare enablement software, has launched out of stealth mode after raising $20 million in seed funding.The health tech startup’s round was led by Thrive Capital, GV (Google Ventures), and Salesforce Ventures with participation from Vast Ventures, BoxGroup and Atento Capital.
Aspiring to Digitally Streamline Patient Access to Increase Efficiency
Comprised of physicians and engineers from leading health systems and technology companies,
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39 Organizations Sign Global Heath Equity Pledge to Advance Health Equity Globally
What You Should Know:
- Today, World Economic Forum announced that 39 organizations have signed the Global Health Equity Network Zero Health Gaps Pledge.
- The pledge includes 10 key commitments all signatories have made to embed health equity principles throughout their operations, workforce and guiding philosophies. It marks the beginning of an historic journey to making health equity an integral part of business strategies globally and an important step towards a world without health
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