What You Should Know:
- MEDITECH today announced the CARE4 project has delivered a single patient portal across acute and ambulatory settings with MEDITECH Expanse.- Since becoming the first Canadian MEDITECH customers to go LIVE with Expanse Ambulatory, the partnership’s goal has been to ensure that all patients associated with their facilities can easily see and manage their health information from a single place. And six months after implementing the portal, partner hospitals –
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Portal
Ushur Lands $50M for Customer Experience Automation Platform
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What You Should Know:
- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), has raised a $50M Series C funding round led by Third Point Ventures with participation from existing investors Iron Pillar, 8VC, Aflac Ventures and Pentland Ventures.
The company plans to use the funding to expand Ushur’s experience automation portfolio, developing new innovations in AI and moving into new regions and industry verticals.
Healthcare Automation
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6 Healthcare Trends Impacting Medical Practices in 2023
What You Should Know:
- AdvancedMD, a provider of cloud healthcare software for independent medical, mental health, and physical therapy practices, announced today the top six healthcare trends that will have the biggest impact on physicians and medical offices in 2023.
- These trends are based on aggregated, anonymous user data from the more than 40,000 practitioners spanning 13,000 medical practices that subscribe to AdvancedMD practice management, EHR and patient engagement
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Why Proactive Patient Engagement Is The Pathway to Better Care Outcomes in 2023
When it comes to consumer engagement, other industries have had a significant head start. For years, retailers, banks, and other customer-centric organizations have been working hard on curating digital experiences that simplify, personalize, and secure interactions and transactions with their consumer base.
Accessing your savings account through an app is now the standard for millions of people. It’s second nature to use the chat feature on a clothing retailer’s website to get information
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Why Patient Portal Usability is Critical to Patient Experience
Improving patient experience is a primary concern for behavioral health providers today. A positive patient experience can keep clients returning, while a frustrating or confusing experience may push them away. With so much on the line, it’s important to get it right. One of the most powerful tools in a behavioral health practice’s arsenal is a user-friendly, highly functional patient portal. These portals are often clients’ main point of connection to a practice outside of appointments.
What
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The Future of Digital Payment Trends in Healthcare to Watch
Staffing shortages, cost of care delivery and reimbursement changes have put more pressure on healthcare practices to do more with less. Recent technology advancements have come to the rescue and enabled healthcare organizations to simplify processes, improve communication efforts and ultimately support staff and patients alike.
Patient payment tools are an example of a technology solution that has been around for years but has not been widely adopted. However, as technology has
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KeyCare Completes $27M Round to Expand Epic-based Virtual Care Platform
What You Should Know:
- KeyCare, Inc., the nation’s only virtual-first care platform built with Epic, announced the completion of its Series A funding round following new investments from Ziegler and two additional health systems. This expanded backing brings KeyCare's total Series A raise to over $27 million.
- These investors join 8VC, LRVHealth, Bold Capital, and Spectrum Health Ventures in support of KeyCare's mission to improve patient access, expand
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Real-World Data Startup Crescendo Health Launches with $3.2M
What You Should Know:
- Crescendo Health, a real-world data startup that's drastically reshaping how clinical researchers get access to hard-to-reach patient data to support their clinical research today officially announced its launch with $3.4M in seed funding from Define Ventures as well as the founders and CEOs of many other well-known organizations.
- Founded by the co-founder of Datavant (merged with Ciox in a $7 billion deal), and a top product-management leader from Grand
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FCC Opens New Portal for Hospitals Dealing with Robocalls
What You Should Know:
- The FCC’s Enforcement Bureau today announced the opening of a new online portal by which private entities such as hospitals and health systems can alert agency enforcement staff of suspicious robocall, robotext, and spoofing campaigns. For example, a private hospital or small business might use the portal to seek support from the FCC in cutting off or taking enforcement action against robocallers flooding their institution’s phone lines with robocalls or spoofing the
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Dedalus Expands Work with AWS as Strategic Cloud Provider
What You Should Know:
- Dedalus expands work with Amazon Web Services (AWS) to support global digital transformation in healthcare through hosting Dedalus's health-related solutions on AWS.
- Together, utilizing the cloud, Dedalus and AWS will offer customers around the world cost-optimization and agility via smart provisioning and need-based elasticity, built-in disaster recovery, as well as improved clinical system performance, reliability, availability, and security and
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