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Patient Relationship Management

Getting Back to Joy in Work: A Call to Prioritize The Patient-Provider Relationship

by Dr. Tashfeen Ekram, Co-founder and Chief Medical Officer at Luma Health 10/15/2019 Leave a Comment

Consumerization of Healthcare: Why Differentiation is Critical for Clinics

When I think about the term “joy in work”, coined by the Institute for Health Improvement, the first thing that comes to mind are my patients and their health. If I feel like I can contribute in some way to overcoming an illness, meeting their health goals, or improving their quality of life, then it makes the long days of work worthwhile. Like anyone else in any other profession, the impact I make through my work keeps me going throughout all the other headaches. That’s why re-prioritizing the
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Using Patient Relationship Management Tools to Improve Preventive & Chronic Care

by Jim Higgins, founder and CEO, Solutionreach 10/14/2019 Leave a Comment

Using Patient Relationship Management Tools to Improve Preventive & Chronic Care

Every year, another 1.5 million people learn they have diabetes. The number of people in the U.S. managing chronic diseases has been growing steadily for several years. In addition, there is more and more pressure on providers to help patients manage these conditions to improve outcomes and avoid complications or readmissions. The challenge providers face is that visits are short, often just 15 minutes, and patients struggle to retain the information given to them during the appointment.
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Navigating Cancer Lands $26M to Expand Oncology Patient Relationship Management Platform

by Fred Pennic 09/17/2019 Leave a Comment

Navigating Cancer Lands $26M to Expand Oncology Patient Relationship Management Platform

- Navigating Cancer raises $26M in Series D funding in an over-subscribed round (TTCP) for its comprehensive oncology patient relationship management solution. - Navigating Cancer’s PRM platform helps providers manage patient interactions, improve the patient experience, and deliver value-based care more effectively – increasing the flow of communications between in-office visits, which, in turn, boosts patient engagement in their own care. - Funding will enable NC to accelerate innovation of
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2019 MedTech Breakthrough Award Category Winners Announced

by Jasmine Pennic 06/06/2019 Leave a Comment

2019 MedTech Breakthrough Award Category Winners Announced

MedTech Breakthrough, a market intelligence organization that recognizes the top companies, technologies, and products in the global digital health and medical technology market has unveiled the results of its 2019 MedTech Breakthrough Awards program, showcasing technologies and companies that drive innovation and exemplify the best in medical and health-related technology solutions across the globe.MedTech Breakthrough Awards Program OverviewThe MedTech Breakthrough Awards program is the
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Why An Integrated Healthcare CRM Is Critical to Patient Engagement

by Sawad Thotathil, MD MCE MHM and AVP, Persistent Systems 06/04/2019 Leave a Comment

Why An Integrated Healthcare CRM Is Critical to Patient Engagement

Customer Relationship Management (CRM) is the well-known backbone of commercial sales forces across the globe. But what many don’t realize is that CRM has a utility that extends far beyond relationship-building in a traditional business setting. CRM systems are now engaging more than customers. They’re engaging patients in a healthcare setting far more complex than any retail or B2B enterprise. CRM applications are used to engage patients by providing them with a superior experience from their
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Welkin Health Lands $17.5M for Patient Relationship Management Platform

by Fred Pennic 05/29/2019 Leave a Comment

Welkin Health Lands $17.5M for Patient Relationship Management Platform

Welkin Health, a digital health company based in San Francisco has raised $17.5M in Series B funding led by Altos Ventures. Existing investors, Thrive Capital, Red Swan Ventures, and Asset Management Ventures also contributed to the round, which brings Welkin’s total funding to $30 million to date. The company plans to use that latest round of funding to expand operations and its business reach. Helping Care Teams Have Meaningful Relationships With Their Patients Founded in 2013, Welkin’s
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Consumerization of Healthcare: Why Differentiation is Critical for Clinics

by Dr. Tashfeen Ekram, Co-founder and Chief Medical Officer at Luma Health 04/01/2019 Leave a Comment

Consumerization of Healthcare: Why Differentiation is Critical for Clinics

The consumerization of healthcare is upon us. As retail pharmacies expand their reach and giant tech companies such as Apple and Amazon enter the market, we are transitioning from patients to healthcare consumers with more options and more purchasing decisions to make. Whether this shift will prove beneficial to overall health remains to be seen, but one thing is clear: patients are being faced with an increasing number of decisions to make that have immediate effects on health and wellbeing.
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HIMSS19 Day 2 Announcements & Summary

by Fred Pennic 02/12/2019 Leave a Comment

4 Trends We Expect to See at HIMSS 2019

 Accenture: Millenials & Gen Z Are Shifting to Virtual, Retail, Clinic, Digital CareMillennial and Gen Z consumers in the U.S. are rapidly adopting non-traditional care models, such as retail clinics, virtual and digital services, according to results of an Accenture survey of 2,000 consumers.Key findings of the survey study include:- When considering traditional in-person care, millennials (ages 22 to 38 in 2019) were two to three times more likely than baby boomers (ages 55 to 73) to be
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Practices: Focus More on Patient Relationships and Less on Management

by Our Thought Leaders 01/21/2019 Leave a Comment

Practices: Focus More on Patient Relationships and Less on Management

Patient relationship management (PRM) software is taking center stage in the battle to improve the patient experience. Essentially, PRM is customer relationship management (CRM) for healthcare. It helps practices more effectively communicate with and engage patients and tracks those interactions. For example, if a practice needs to improve reminders and recall, PRM can automate sending messages via text, email, and/or phone by pulling data from the practice management or EHR system.Even though
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Telehealth App Medici Lands $22M to Re-imagine the Doctor-Patient Relationship

by Fred Pennic 06/14/2018 Leave a Comment

Telehealth App Medici Lands $22M to Re-imagine the Doctor-Patient Relationship

Medici, an Austin, TX-based digital health startup focused on the future of doctors and patients has raised $22 million in Series A funding from individual investors including executives from well-known global companies such as Citadel, Dell, Publix, and Starwood Capital. The latest round brings the total amount of funding raised to date to $46.6 million.Today’s doctors are buried with regulatory requirements, administrative hurdles and downward pressure on their own costs to run their
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