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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

Cedar Launches Cedar Pre to Transform Patient Financial Experience

by Fred Pennic 03/07/2022 Leave a Comment

Cedar Launches Cedar Pre to Transform Patient Financial Experience

What You Should Know: - Cedar launches Cedar Pre to deliver seamless and comprehensive healthcare experiences to consumers preparing for care. - By leveraging Cedar’s expanded patient engagement suite, providers can empower patients with unprecedented access and affordability from pre-registration and intake through final payment.  Cedar, a New York City-based healthcare financial technology platform built for today’s consumers, today announced the launch of Cedar Pre, an
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How Support Automation Enhances Clinical Trial Management

by Fred Pennic 03/03/2022 Leave a Comment

How Support Automation Enhances Clinical Trial Management

The life of a clinical study relies on data from documentation, meetings, emails and calls; all of which can be overwhelming for patients, clinical trial teams and associates. Although mundane, documenting, executing and collecting data is crucial to move a trial from phase to phase. Clinical trial teams face a multitude of competing priorities, from evaluating hundreds of potential patients to maintaining compliance and recording patient progress. No aspect or step can be neglected for a
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Why Medicaid Programs Need to Update Their Information Systems

by Brett Furst, President, HHS Technology Group 03/01/2022 Leave a Comment

Why Medicaid Programs Need to Update Their Information Systems

You don’t have to be a news junkie or political aficionado to know that state unemployment information systems massively failed during the COVID-19 pandemic at a time when they were most desperately needed. Overwhelmed by a rush of newly laid-off workers, websites crashed and timed out while phone lines were tied up for hours, leading to frustration and delays in benefits payments – harming local economies and imperiling American families.  In Ohio, unemployment overpayments reached
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Current Health and Zoom Partner to Enable Equitable Care in the Home

by Jasmine Pennic 02/24/2022 Leave a Comment

Current Health Lands $43M to Support Global Expansion of Remote Care Management Platform

What You Should Know: - Current Health – a care-at-home technology platform that was recently acquired by Best Buy – announced a new integration with Zoom, which will allow patients to more easily connect with their care teams, regardless of bandwidth connectivity or language barriers. - As part of the partnership, Zoom will provide Current Health customers with enhanced video communications platform capabilities that expand their ability to deliver safe and effective virtual care
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Story Health Secures $22.6M for AI-Driven Virtual Specialty Care Platform Across Cardiology

by Fred Pennic 02/24/2022 Leave a Comment

Story Health Secures $22.6M for AI-Driven Virtual Specialty Care Platform Across Cardiology

What You Should Know: - Story Health, a health technology and services company that extends specialty care into patient’s homes raises $22.6M in Series A funding co-led by Northpond Ventures and B Capital Group. The round also included participation from new investor LRVHealth and existing investors Define Ventures and General Catalyst, bringing the company’s total funding to approximately $27M. - The Story Health platform empowers specialists through intelligent embedded clinical software
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WellSky Acquires TapCloud, Health AI Platform to improve Patient Engagement

by Fred Pennic 02/22/2022 Leave a Comment

WellSky Acquires TapCloud, Health AI Platform to improve Patient Engagement

What You Should Know: - Today, Wellsky announced the acquisition of TapCloud, a virtual, interoperable, and AI-driven patient engagement platform that allows patients to share symptoms and other health data with providers via virtual visit technology, secure messaging, and remote symptom screening protocols. - Frequent communication between patients, clinicians, and payers is critical to providing quality care and delivering on value-based care. TapCloud’s interoperable, AI-driven platform
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Fighting Front-End Staff Burnout Without Compromising Care

by Meg Aranow, SVP & Platform Evangelist, WELL Health 02/18/2022 Leave a Comment

Fighting Front-End Staff Burnout Without Compromising Care

Research tells us that self-advocacy in healthcare is important, for both patients and providers. But self-advocacy is hard for patients today. Patients must navigate the complex, fragmented healthcare ecosystem to advocate for personal needs and have their voices heard.  Unfortunately, patients now face a new challenge: the clinical support staff that plays a crucial role in guiding patients through their healthcare experience are increasingly burned out.
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Memora Health Nabs $40M to Scale Virtual Care Delivery Platform

by Fred Pennic 02/15/2022 Leave a Comment

Memora Health Nabs $40M to Scale Virtual Care Delivery Platform

What You Should Know: - Memora Health, a San Francisco, CA-based technology platform for virtual care delivery and complex care management, today announced the completion of a $40 million financing led by Transformation Capital with participation from Andreessen Horowitz, Frist Cressey Ventures, Edward Elmhurst Health, AlleyCorp, and others. As part of the financing, Todd Cozzens, Managing Partner at Transformation Capital, will join Memora's board. - Memora continues to rapidly grow with
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MedStar Health Launches Patient Experience Platform Powered by b.well

by Fred Pennic 02/04/2022 Leave a Comment

MedStar Health Joins Cerner Learning Health Network to Leverage Cerner EHR & HealtheIntent to Support Clinical Research

What You Should Know: - MedStar Health launches a new patient experience platform, a patient-focused tool that has the most comprehensive product features available in the region to greatly improve the patient experience and access to care, powered by  b.well Connected Health, a Baltimore-based digital health platform company focused on re-imagining the consumer healthcare experience and supporting healthcare stakeholders with their digital transformation efforts. - Using a smartphone,
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3 Ways Conversational Insight Can Unlock a Positive Patient Experience

by Scott Kendrick, Vice President of Strategy at CallMiner 01/28/2022 Leave a Comment

3 Ways Conversational Insight Can Unlock a Positive Patient Experience

The healthcare landscape is changing, and not just because of the pandemic. Trends like consumerization and reimbursements tied to patient experience have pushed many healthcare providers toward an accelerated digital transformation – including the modernization of the contact center. Those that have embraced this transformation have started to implement solutions and structures like patient portals and a single contact center that handles every patient request, from appointment scheduling to
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