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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

Unlocking Interoperability with a Blockchain-Powered Network

by Mary Butler-Everson, SVP of Healthcare Product Innovations for PNC Treasury Management 06/15/2022 Leave a Comment

Unlocking Interoperability with a Blockchain-Powered Network

Achieving fluid data interoperability has been a complex and challenging goal for the U.S. healthcare system. The result of which has led to excessive administrative costs, delays in providing care, and significant patient frustration.  According to the Centers for Medicare and Medicaid Services, U.S. healthcare spending grew 9.7% in 2020, reaching $4.1 trillion, or $12,530 per person. This is forecasted to grow to $6.2 trillion by 2028, which will only exacerbate the current spending
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Invoca Raises $83M to Optimize Contact Center Experience

by Fred Pennic 06/14/2022 Leave a Comment

Invoca Raises $83M to Optimize Contact Center Experience

What You Should Know: - Invoca, the cloud leader in AI-powered conversation intelligence for revenue teams" has raised $83M in its Series F at a $1.1B valuation led by - With 6 of the top 10 U.S. health systems, 3 of the top 8 U.S. physical therapy clinics, and 4 of the top 6 U.S. dental service organizations already using Invoca, this recent round of funding will help improve the contact center experience for healthcare organizations.  Addressing Healthcare Staffing
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Capital Rx Raises $106M to End Drug Price Distortion

by Fred Pennic 06/13/2022 Leave a Comment

Capital Rx Raises $106M to End Drug Price Distortion

What You Should Know: - Capital Rx, a health technology company changing the way prescription drugs are priced and patients are serviced raises $106M in a Series C round to end drug price distortion. The Series C round was led by B Capital with participation from General Catalyst and existing investors, Transformation Capital and Edison Partners, bringing the total amount raised to $175M.  - Capital Rx will continue to invest in the technology backbone for claims processing and benefit
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The No Surprises Act: How Payers Can Stay Compliant

by Michael Gardner, Chief Strategy Officer at Virsys12 06/13/2022 Leave a Comment

The No Surprises Act: How Payers Can Stay Compliant

As the healthcare system continues to evolve to adopt a more patient-centric approach, surprise billing has become a topic discussed by consumers and policymakers. Surprise billing can occur when a patient unknowingly receives care from providers that are outside their network. This can result in balance billing, the practice of billing a patient the difference between what their health plan covers and what the provider charges. Unfortunately, these bills are often the result of care provided in
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athenahealth Integrates with Withings to Deliver Seamless RPM for Physicians & Patients

by Fred Pennic 06/09/2022 Leave a Comment

Withings Health Solutions Launches Enhanced Remote Patient Monitoring Solution

What You Should Know:   - Withings Health Solutions partners with athenahealth through the company’s Marketplace program to simplify the remote patient monitoring experience for both physicians and patients.  - As part of the athenahealth Marketplace, Withings RPM will now be available to athenahealth’s growing network of healthcare providers delivering a patient-focused remote patient monitoring experience. Integration Benefits for Physicians & Patients With this
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Philips’ Future Health Index 2022 Report: 4 Key Trends to Know

by Jasmine Pennic 06/08/2022 Leave a Comment

Philips’ Future Health Index 2022 Report: 4 Key Trends to Know

What You Should Know: - Today, Philips announced the publication of its Future Health Index (FHI) 2022 report: ‘Healthcare hits reset: Priorities shift as healthcare leaders navigate a changed world’. FHI is the largest global survey of its kind, analyzing feedback from nearly 3,000 healthcare leaders across 15 countries on the impact of digital health technology in the adoption of connected care.  - This year’s FHI report, the seventh edition, looks at how
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Why On-Site Search Should Be A Priority for Healthcare

by Madison Miner, CEO & Founder of WompHealth 06/07/2022 Leave a Comment

Why On-Site Search Should Be A Priority for Healthcare

Healthcare websites are dependably complicated. From finding providers to searching for locations, customers are forced to dig around a growing bevy of care options. To simplify the customer experience, a modern approach to onsite search is needed. The rigid search tools of old are just that – outdated. Customers expect to effortlessly find what they need. And establishing a connection with a customer – at the onset of a visit – starts with a
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4 Patient Flow Challenges Contributing to Provider Burnout

by Ben Sawyer, VP of Market Development at ABOUT 06/02/2022 Leave a Comment

Patient Flow Challenges Contributing to Provider Burnout

There has been frequent reporting about the problem of provider workforce shortages within hospitals and health systems and the related burnout experienced when working in high-stress situations during the COVID-19 pandemic. There are pre-existing and contributing patient flow challenges that have been exacerbated by the pandemic, which can lead to burnout, and therefore are worth discussing. Exposing the Problem The extent of provider burnout over the course of the pandemic is well
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Akili + Roblox Form First of Its Kind Digital Treatment Partnership

by Jasmine Pennic 05/31/2022 Leave a Comment

Akili + Roblox Form First of Its Kind Digital Treatment Partnership

What You Should Know: - Akili’s EndeavorRx, the first and only FDA-cleared video game ADHD treatment for kids, is uniting with Roblox’s global virtual universes forming a first-of-its-kind partnership.  - Initially, the partnership will establish an exclusive Roblox reward exchange for patients that complete their medically prescribed EndeavorRx treatment. The rewards will enable patients to redeem items via the exchange program as soon as this summer.  Delivering A Reimagined
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Is It Finally Time for Hospital-at-Home or is Time Up?

by Karen Conway, VP of Healthcare Value, Global Healthcare Exchange (GHX) 05/31/2022 Leave a Comment

Is It Finally Time for Hospital-at-Home or is Time Up?

All the signs point to a bright and expansive future for hospital-at-home programs, which have been growing steadily since the Centers for Medicare and Medicaid (CMS) created the Acute Hospital at Home waiver program in November 2020. As of March, nearly 100 health systems and more than 200 hospitals in 34 states had been approved for the program. Meanwhile, Forrester predicts the number of hospitals delivering acute care at home will triple in 2022. The reasons why are compelling: a study
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