What You Should Know: - Since KLAS’ last report on M&A activity, there have been several notable vendor mergers and acquisitions affecting the healthcare IT landscape, and many healthcare organizations have needed to navigate the resulting disruptions. - This report provides an update on how customer satisfaction has been affected by recent health IT M&A activity and what makes vendors more or less resilient during this type of change. This report includes 26
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NextGen
The Health Data Interoperability Highway Is Coming. Is Your Organization Ready?
Not many of us remember a time when there weren’t interstates widely available to help us get to where we need to go. Winding roads and sleepy towns can be nostalgic, but they’re not great time savers when time is of the essence. At a macro level, The Trusted Exchange Framework and Common Agreement (TEFCA) promises to be the interoperability superhighway for healthcare data, speeding information on patients from care facility and care provider — regardless of location or healthcare entity —
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Midsize/Large Practice Management 2022: Which Vendors Stand Out in an Established Market?
What You Should Know: - Most practice management (PM) solutions have a long tenure in the market, yet not all vendors successfully meet practices’ needs—which include strong technology and a vendor who acts as a partner in customer success. Historically, KLAS has split PM data by midsize (11–75 physicians) and large practices (76+ physicians); however, independent practices (clinics not owned by a hospital/health system) and owned practices (clinics owned by a hospital/health system) also
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M&A: NextGen Healthcare to Acquire TSI Healthcare for $68M
What You Should Know: - NextGen Healthcare today announced it has signed a definitive agreement to acquire TSI Healthcare, a privately held value-added reseller located in Chapel Hill, NC. The acquisition will expand NextGen’s presence in specialties including rheumatology, pulmonology and cardiology. - TSI Healthcare® is a national leader in the sales and support of customized NextGen® Practice Management and Electronic Health Record software. TSI Healthcare delivers innovative,
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KLAS Report Reveals EMR Functionality & Value Top of Mind for Small Practices
What You Should Know: - A new report by KLAS provides the latest view on how the major vendors in this market perform and which ones stand out in the areas that small practices (2–10 physicians) care about most. - Small practices provide a significant amount of outpatient care in the US, and their needs differ from those of their larger counterparts. When it comes to EMR/PM technology, these practices expect up-to-date functionality, steady product performance, solid implementation and
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LumaPay Launches for Patients to Pay Med Bills in An SMS Text
What You Should Know: - Luma Health today announced the launch of LumaPay, a new service for healthcare systems that provides patients a better and more transparent financial journey. - LumaPay™ lets patients pay bills from anywhere via text as the inaugural module of LumaFinancial, which provides better, simpler, and more transparent financial journeys Offering Patients an Easy to Pay Their Bills LumaPay enables healthcare organizations to offer patients an easy, text-first way to
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Analysis: US Ambulatory EHR Market Shake-Up at HIMSS 2022
During, and in the run-up to, HIMSS earlier this month there were several announcements from US EHR vendors that will shake up the US EHR market, particularly in the ambulatory segment. These included: - Allscripts’ announcement that it is to sell its Sunrise, Paragon, TouchWorks, Opal, dbMotion, STAR and HealthQuest business to Harris Computer Corp. - Meditech’s announcement that Expanse Ambulatory is to be made available to independent and physician-owned practices, alongside its
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NextGen Healthcare Appoints David Sides New President and CEO
What You Should Know: NextGen Healthcare, Inc. today announced that David Sides has been appointed President and Chief Executive Officer, effective September 22. Sides brings more than two decades of experience in healthcare information technology and product innovation to NextGen. Prior to joining NextGen, Sides served as Chief Operating Officer of Teladoc Health, the global leader in virtual care, where he led the Company’s worldwide commercial and operations teams. During his tenure at
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Epic, Galen Healthcare, Chartis Group Named 2020 Overall Best in KLAS Awards
What You Should Know: - Epic was named the top Overall Software Suite for the eleventh consecutive year in the Best in KLAS 2021 Software & Services report, released today, which reports on the top vendors for 2020. Epic was also named the top Overall Physician Practice Vendor. Galen Healthcare Solutions was named the top Overall IT Services Firm. The Chartis Group earned the award of top Overall Healthcare Management Consulting Firm, edging out last year’s winner,
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KLAS: Epic, NextGen, Cerner Best at Making Outside Patient Data Usable
What You Should Know: - New KLAS report finds acute and ambulatory care EMR
vendors Cerner, Epic and NextGen are best at making outside patient data usable
for clinicians (data from outside the clinician's health system). - KLAS report examines adoption and usability among advanced
users of the main acute and ambulatory care EMR vendors. The national interoperability networks of Carequality and CommonWell Health Alliance have become some of the primary means by which patient records
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