What You Should Know: - Google Cloud today launched an expanded virtual agent as part of its Intelligent Vaccine Impact solution (IVIs). People will be able to schedule vaccine appointments and ask common questions through a virtual agent, Contact Center AI. - Contact Center AI (CCAI), one core component of the Intelligent Vaccine Impact solution, scales call center human operations with intelligent virtual agents that understand, interact and can talk with people 24/7 in real-time,
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Google Healthcare Technology & Services | News, Analysis, Insights - HIT Consultant
Next-Generation Cloud Storage: Enabling Collaboration & Analytics for Pharma Research
Pharmaceutical companies today are distributed, global organizations, with research centers, manufacturing facilities, and regulatory management hubs spread all over the globe. To develop new treatments and bring them to market, all of these different functions need to collaborate more closely than ever. Using traditional, on-premises storage technologies, however, makes it difficult to share data quickly and securely, especially given that the research and manufacturing process can generate
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Highmark Health Taps Verily to Build Digital Health Tools for Living Health Model
What You Should Know: - Highmark Health has engaged Verily to build out digital health tools for patients and analytics solutions for Highmark’s clinicians as part of its Living Health model. This marks the first collaboration of its kind for Verily, Google Cloud and a partner. - Highmark Health is a Blue Cross Blue Shield health plan based in Western PA with 4.5 million members and an integrated delivery system (Allegheny) with 9
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Data-Driven Future: Impact of Machine Learning on Diabetes Management
“Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other” – Bill Gates wrote this in 1999 and, nowadays, the same can certainly be said about information technology and healthcare. The ability to collect, analyze, and use data is becoming ubiquitous with many of healthcare’s most exciting advancements. Whether it’s Google’s DeepMind using artificial intelligence (AI) to help
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Why Patients, Not EHRs, Deserve our Undivided Attention
We cannot earn patients’ trust and respect if we are tethered to a computer in the exam room, navigating the EHR concurrent to a visit or otherwise in a hurry to finish so we can return to our office where data entry to the EHR awaits us. ______________________________________________________ I am a physician married to a physician, and for years, our evenings consisted of putting the kids to bed, then sitting next to each other, laptops open, finishing our charting. If you are a
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Health Plans Must Go Beyond the ONC Mandate and Prioritize Member Experience
We are all frustrated when there’s a glitch with our online banking, or if bandwidth problems interfere with streaming the movie we want to watch. Imagine how individuals will react when the results of a cancer screening don’t find their way into Apple Health or Google Health, where such information is supposed to be easy to find. Or worse, if an individual is given the wrong information about a cancer diagnosis. An individual’s first call about missing health data or claims is going to
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Google Cloud Launches Intelligent COVID-19 Vaccine Impact Solution with AI-Powered Forecasting, Sentiment Analysis
What You Should Know: - Google Cloud, today announced the launch of its Intelligent Vaccine Impact Solution, a set of core solutions to help regional and local governments deliver successful COVID-19 public health strategies, ranging from vaccine information and scheduling to distribution and analytics, to forecasting and modeling COVID-19 cases, and more. - The Intelligent Vaccine Impact solution includes forecasting and modeling COVID-19 cases to inform vaccine distribution, vaccine
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To Beat COVID-19, We Need A Modern Approach to Public Health Data
The COVID-19 pandemic, which has taken 270,000 American lives to date, has shined a light on another crisis — the U.S. currently has no standardized system for reporting public health data. Health departments all over the country resort to using paper, fax, phone, and email to transmit and receive critical information, and essential healthcare workers are spending precious time retyping data into systems from printed reports and PDFs. At the heart of this lack of a centralized infrastructure
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Traditional RESTful APIs Will Not Solve Healthcare’s Biggest Interoperability Problems
Interoperability is a big discussion in health care, with
new regulations requiring interoperability for patient data. Most approaches
follow the typical RESTful API approach that has become the standard method for
data exchange. Yet Health Level Seven (HL7), with its new Fast Healthcare Interoperability
Resources (FHIR) standard for the electronic transfer of health data, is
leading to a rash of implementations that, to date, are not solving core interoperability
issues. Data is still
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Xealth’s CEO Shares Impact of Digital Health in 2020 and What’s Ahead in 2021
HIT Consultant sat down with Mike McSherry, CEO, and co-founder of Seattle-based digital prescription platform Xealth to discuss digital health lessons learned in 2020 and what we can expect in 2021. As Xealth’s CEO, Mike also works with Duke Health, UPMC, Atrium Health, and The Froedtert & the Medical College of Wisconsin health network where he uses his background in digital health to connect patients and care teams outside of traditional care settings. HITC: In 2021, How can digital
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