Editor's Note: Dr. Reid Conant is a chief medical information officer for Nuance’s Healthcare division. Dr. Conant has provided medical direction and leadership to his hospital through the deployment and optimization of CPOE and physician documentation solutions. Prior to Nuance, Dr. Conant served as the president and founder of Conant and Associates, Inc. which was acquired by Nuance in 2014. If someone asked you why you went into the field of medicine, what would you say? Some physicians may
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NHS Trust, Ideagen Launch Clinical Portal to Improve Patient Management
Healthcare software developer, Ideagen, is working with a leading NHS Trust to launch an innovative clinical portal designed to improve levels of patient care. Kent-based Dartford and Gravesham NHS Trust has launched Ideagen Clinical Portal, which enhances patient information management and streamline internal IT systems use across the Trust.Ideagen Clinical Portal is a web-based and complete electronic health portal which provides secure access to a unified view of a patient’s clinical
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Why Your Patient Portal Strategy Should Embrace Both Consumers & Patients
Patient engagement is easy, right? Just create a portal and tell patients it’s there.Of course, no one who puts a little thought into this idea believes it can be so simple. Healthcare isn’t “Field of Dreams,” after all. We can build it. They still might not come.But we still need to try and understand why, as this 2014 Health Affairs study found, the increased use of EHR technology has not created a parallel increase in electronic communication among patients and clinicians. In short, if
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Envera Health Raises $14M for Patient Engagement Optimization
Envera Health, a hands-on partner for optimizing provider and consumer engagement, empowering health systems to deliver their best patient care has raised $14M in funding led by Harbert Venture Partners (HVP) and Noro-Moseley Partners (NMP). Founded by CEO Dan Neuwirth, Envera Health's patient engagement optimization platform combines expertise, managed services, data, technology and infrastructure that enable our partners to achieve clinical, financial and growth objectives. Envera Health has
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MedData Acquires Duet Health: 6 Things to Know
MedData, a provider of patient-focused revenue cycle management services has acquired Columbus, Ohio-based patient engagement company Duet Health.Founded in 2009, Duet provides multi-platform software products that empower hospitals, health systems, and providers to better communicate and engage with their patient populations. The robust Patient Intelligence Center provides real-time monitoring of every click, transaction, and entry to create more meaningful patient interactions and improve
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Report: Top 5 Areas of Concerns for Health System Executives
47% of health system executives indicated that they were extremely interested in addressing the challenge of rising consumer expectations for service, according to The Advisory Board Company's Annual Health Care CEO Survey. Additionally, 45% of hospital and health system executives said they were extremely interested in identifying patient engagement strategies – a four-percentage-point increase over the previous year.For its Annual Health Care CEO Survey, The Advisory Board Company surveyed 209
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Report: Patient Satisfaction Tanks After 20-Minute Doctor Wait Time
When it comes to waiting for a doctor’s appointment, most patients are waiting 19 minutes, 19 seconds – which is just good enough to keep patients happy with their service, according to Vitals 7th annual wait time report. The report finds positive reviews start to skew negative after patients are left waiting more than 20 minutes revealing the important correlation between wait time and patient satisfaction. For instance, 49 percent of patients who had a 15-minute wait rated their doctor
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Perfect Alliance: Patient Engagement and Medical Website Personalization
This post is sponsored by ScienceSoft, an international software development and consulting company with headquarters in the USA (McKinney, Texas) and development centers in Eastern Europe and Asia.
Patient engagement serves an ambitious goal of encouraging patients to care about their health more. Generally, it is considered that only private means of delivering information, such as mobile devices (think smart phones and tablets) and patient portals, can help caregivers reach out to users
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Study: 65% of Patient Satisfaction Attributed to Physician Empathy
65% of patient satisfaction was attributed to physician empathy, according to the study recently published in the Journal of Hand Surgery. The study presented this week at the 2016 Annual Meeting of the American Academy of Orthopaedic Surgeons (AAOS), links patient-perceived physician empathy with improved outcomes and medical care satisfaction.
In the study, 112 new patients (mean age 51) at the Massachusetts General Hospital Department of Orthopaedic Surgery rated personal interaction with
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Consumer Engagement: The Quest for the Holy Grail
Editor's Note: Ryan Rossier is the VP of Product Innovation at digital health firm Medullan that specializes in amazing user experience.
Realizing results by delivering the right information, at the right time, in the right way - remains the elusive holy grail of consumer engagement.
A new study published by Accenture Life Sciences shows that only one out of every five patients is aware of the number and type of therapeutic services available to them after diagnosis. The study found
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