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Health IT | News, Analysis, Insights - HIT Consultant

Patient Experience is Employee Experience: Delivering Care is a Team Sport

by Chrissy Daniels, Chief Experience Officer, Press Ganey 09/17/2025 Leave a Comment

Patient Experience is Employee Experience: Delivering Care is a Team Sport

"Teamwork" has become the most important driver of strong inpatient experiences. This might seem surprising, but it shouldn't be. Patients are extraordinarily sensitive observers of healthcare environments. They’re not just paying attention to how their care team interacts with them, but how clinicians interact with one another. When they leave the door open during a hospital stay, they're tuning in to the most compelling reality show in their lives at that moment: the team caring for
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The Future of Healthcare Is in Your Pocket: How AI and Smartphones Are Transforming Patient Care

by Eric Rock, CEO and Co-Founder, Percipio Health 09/17/2025 Leave a Comment

The Future of Healthcare Is in Your Pocket: How AI and Smartphones Are Transforming Patient Care

The U.S. healthcare system is in crisis. Financial instability is straining hospitals, frontline staff are stretched beyond capacity, and patients continue to encounter disjointed care and unequal access. Decades of focusing on reactive treatment over prevention have left us ill-equipped to manage chronic conditions, rising costs, and growing health disparities.  Despite widespread consensus about the importance of population health management and value-based care, the current approach
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PHTI Report: Virtual OUD Solutions are Effective, But Don’t Substantially Reduce Costs

by Fred Pennic 09/16/2025 Leave a Comment

PHTI Report: Virtual OUD Solutions are Effective, But Don't Substantially Reduce Costs

What You Should Know:  - A new evaluation from the Peterson Health Technology Institute (PHTI) has assessed the effectiveness of virtual solutions for opioid use disorder (OUD).  - The report reveals that while these solutions are as effective as traditional, in-person care, they only provide a modest improvement in patient outcomes and do not appear to be significantly expanding access to treatment. Modest Clinical Benefits, Unclear Economic Impact According to the PHTI
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Innovaccer Acquires Story Health to Pioneer AI-Powered Specialty Care

by Fred Pennic 09/16/2025 Leave a Comment

Innovaccer Acquires Story Health to Pioneer AI-Powered Specialty Care

What You Should Know:  - Innovaccer Inc., a healthcare AI company, has announced the acquisition of Story Health, a pioneering AI-powered, tech-enabled platform focused on transforming specialty care from episodic to continuous, digital models.  - This marks Innovaccer's fourth acquisition in the past two years and expands its Healthcare Intelligence Cloud into agentic care augmentation. Acquisition Impact Story Health was founded in 2020 by Google veterans Tom Stanis, Nikhil
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Alita Launches AI Agent to Automate Post-Acute Care Workflows

by Fred Pennic 09/16/2025 Leave a Comment

What You Should Know:  - Alita, a new AI agent purpose-built for post-acute care, has officially launched to help providers turn more conversations into care outcomes automatically, 24/7.  - The AI-powered agent brings empathetic automation to intake, hiring, and admissions workflows. It is designed to handle 90% of the busy work in client and resident intake and caregiver candidate screening, freeing up staff to focus on people, not paperwork. A Broken System and the Cost
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Commure to Embed Ambient AI into MEDITECH Expanse Now Mobile EHR

by Fred Pennic 09/16/2025 Leave a Comment

Commure to Embed Ambient AI into MEDITECH Expanse Now Mobile EHR

What You Should Know:  - Commure, a healthcare technology company, has announced the direct embedding of its Ambient technology within MEDITECH Expanse Now, the physician's mobile application in the MEDITECH Expanse EHR platform.  - The collaboration empowers healthcare organizations using Expanse Now to streamline clinical documentation and reduce administrative burdens, which allows clinicians to focus more fully on patient care within their familiar mobile workflows. This
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MEDITECH Unveils New AI Initiatives for Expanse EHR

by Jasmine Pennic 09/16/2025 Leave a Comment

Commonwealth Healthcare Corporation to Deploy MEDITECH Expanse EHR

What You Should Know:  - MEDITECH has announced its latest strategic initiatives in artificial intelligence (AI), which will be shared at the company’s annual customer event, MEDITECH LIVE 2025. These advancements are accelerating an agentic user experience, where intelligent systems proactively support and automate tasks for clinicians, patients, and administrators within their native Expanse EHR workflows. According to MEDITECH President and CEO Michelle O’Connor, the company is
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Report: Proactive Care Could Save Medicare $500B and the U.S. $2.2T Annually

by Fred Pennic 09/16/2025 Leave a Comment

Deloitte Report: Proactive Care Could Save Medicare $500B and the U.S. $2.2T Annually

What You Should Know:  A new Deloitte report, "Safeguarding Medicare's future: Proactive care could unlock more than $500B in annual savings," finds that strategic investments in disease prevention, early detection, and other proactive measures could save the U.S. healthcare system up to $2.2 trillion annually by 2040. These investments could also help save Medicare more than $500 billion a year on medical and prescription drug claims and strengthen the program's long-term financial
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MedSetGo Raises $2.4M to Modernize Patient Care Transitions with AI

by Fred Pennic 09/16/2025 Leave a Comment

MedSetGo Raises $2.4M to Modernize Patient Care Transitions with AI

What You Should Know:  - MedSetGo, an AI-driven healthcare company secures $2.4M in seed funding led by TurboStart with participation from Gold House Ventures and several high-profile angel investors. - The new funding will accelerate product development and hiring, with a focus on expanding the company's engineering, data science, and commercialization teams. Redesigning Patient Care Journeys with AI MedSetGo aims to use AI to redesign how patients move across the healthcare
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Inbox Health Secures $20M to Modernize Patient Billing with AI

by Fred Pennic 09/15/2025 Leave a Comment

Inbox Health Secures $20M to Modernize Patient Billing with AI

What You Should Know:  - Inbox Health, a leader in patient billing and support technology, has announced that it has secured $20 million in growth equity funding and debt led by Ten Coves Capital with participation from existing investors.  - The latest round brings Inbox Health’s total funding to $55M capital. The funding will be used to accelerate the company's mission to modernize patient billing through intelligent automation.  AI-Powered Patient Billing
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CliniComp SVP Talks New Era EHR: How AI-Driven, Interoperable Platforms Are Replacing Legacy Health IT Systems

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Omada Health Launches "Nutritional Intelligence" with AI Agent OmadaSpark

Omada Health Launches AI-Powered Meal Map to Transform Nutrition for Cardiometabolic Patients

From Overwhelmed to Optimized: How AI Agents Address Staffing Challenges and Burnout in Healthcare

From Overwhelmed to Optimized: How AI Agents Address Staffing Challenges and Burnout in Healthcare

Qualtrics Acquires Press Ganey Forsta for $6.75B to Create the Most Comprehensive AI Experience Platform

Qualtrics Acquires Press Ganey Forsta for $6.75B to Create the Most Comprehensive AI Experience Platform

Pfizer and Trump Administration Announce Landmark Agreement to Lower Drug Costs

Pfizer and Trump Administration Announce Landmark Agreement to Lower Drug Costs

KLAS Report: Epic's Native Ambient Speech Tool Reshapes Customer AI Strategies

KLAS Report: Epic’s Native Ambient Speech Tool Reshapes Customer AI Strategies

Epic Unveils MyChart Central and New APIs to Advance Interoperability at Open@Epic

Epic Outlines Roadmap for Next-Generation Data Sharing at Open@Epic

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