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John S. Kim, Cofounder and CEO of SendBird

How to Implement HIPAA-Compliant Video Conferencing for Healthcare Providers

by John S. Kim, Cofounder and CEO of SendBird 07/15/2020 Leave a Comment

In-app Chat: The Future of SecureDoctor/Patient Communications

Video-conferencing software like Zoom has been getting a lot of attention of late as more and more people turn to digital tools to communicate remotely, whether to stay connected with loved ones, keep work flowing, or communicate with clients.  Healthcare is certainly no exception. A global FICO study found that around 80% of people want to use their mobile phones to interact with doctors and other healthcare providers.  Digital healthcare solutions were already on the rise
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4 Ways Healthcare Organizations Can Establish Partnerships to Drive Innovation

by Eric Nilsson, CTO, The SSI Group 07/14/2020 Leave a Comment

Nebraska Medicine’s experience points to four ways healthcare organizations can establish partnerships with vendors that drive innovation and performance excellence.

With public and private healthcare spending significantly outpacing that of other countries, U.S. hospitals face intense pressure to find new ways to capture greater value. More and more, organizations are finding that partnerships with existing vendors can help unlock next-level performance gains in a transformative environment. Take Nebraska Medicine, for example. In the early 2000s, the health system created multidisciplinary committees to boost revenue integrity and adopted new revenue
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Socialized Medicine Shows its Strengths During COVID-19 – But Only When Paired with Tech

by Mykal Kaminski 07/14/2020 Leave a Comment

Socialized Medicine Shows its Strengths During COVID-19 – But Only When Paired with Tech

What the US and other countries can learn from the “Taiwan Example” Italy has a single-payer medical system, yet it didn’t spare the country from COVID-19. On the contrary, Italy was among the hardest hit and is still struggling. That’s a common talking point one might hear from certain US-based pundits who are critical of so-called “socialized medicine.” According to international healthcare insurance provider Allianz Care, “The healthcare system in Italy is a regionally based
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Enhancing Patient Care With a Touchscreen EMR Interface

by Jeff Fountaine, Director, Healthcare Vertical Market, Elo 07/13/2020 Leave a Comment

Enhancing Patient Care With a Touchscreen EMR Interface

A clinician’s mission is to deliver the best possible care to his or her patients. However, when technology gets in the way of the workflow, clinicians are obligated to spend valuable time making sure data inputs are accurate and complete across disparate systems. Nowhere is this more prevalent than with electronic medical records (EMRs). Dr. Peter Greene, MD, CMIO, with Johns Hopkins, said, “Efficiency is really at the heart of what troubles us most. Clinicians really want the EMR to make
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Post COVID-19: 3 Things I Hope Healthcare Won’t Recover From

by Randy Carpenter, SVP of the Executive Advisory Board at HCTec 07/09/2020 Leave a Comment

Post COVID-19: 3 Things I Hope Healthcare Won’t Recover From

The loss of lives and livelihoods from COVID-19 is almost too much to comprehend. And yet, slowly, conversations are emerging about the positives percolating from the pandemic.  It’s human nature to want to look for the positives in even the worst of situations, and I’ve noticed that in both my personal and my professional circles of late, people are talking about the things they hope we don’t lose when things go back to “normal.”   Chief among them, especially in my healthcare technology
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Hospital Wayfinding: The Next Frontier in Healthcare Design

by Christopher Thompson, RN, Director of Patient Experience, CenTrak 07/08/2020 Leave a Comment

Wayfinding: The Next Frontier in Healthcare Design

Healthcare facilities and their sprawling campuses can be overwhelming and challenging to navigate. In fact, facilities lose close to $800 million a year due to missed hospital appointments, and many physicians blame a significant portion of this lost revenue on the problems patients have navigating these facilities. Figuring out where to park and finding the correct office can be stressful and negatively impact the patient’s experience. Making matters worse, most hospital staff members work
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How Parkland’s COVID-19 Vulnerability Index Identifies Dallas Hot Spots by Zip Code

by Parkland Center for Clinical Innovation (PCCI) 07/07/2020 Leave a Comment

How Parkland Center for Clinical Innovation's COVID-19 Vulnerability Index Identifies Areas Most at Risk

PCCI’s Vulnerability Index: Uncovering and capturing factors in Dallas' COVID-19 risk Taking the fight to COVID-19 Management of pandemic spread (e.g., COVID-19) has tested the healthcare, political, and social fabric of communities around the world. For all, the term “flatten the curve” has come to represent how specific measures, such as social distancing, can slow the spread of the virus, which in turn can help to mitigate the tidal surge that would overwhelm the capacity of the
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Post COVID-19: Medical Billing Finally Realizes the Value of Text-to-Pay

by Bird Blitch, CEO and co-founder at Patientco 07/06/2020 Leave a Comment

Post COVID-19: Medical Billing Finally Realizes the Value of Text-to-Pay

Contactless payments were on the rise even before COVID-19 hit. But now, health systems should see them as essential. Consumers are increasingly wary of touching a credit card terminal that others have used, a perfect conduit for spreading germs. For consumers, text payments serve as a convenient contactless way to pay, but there are other unique benefits when this method of payment is applied in a healthcare setting. Let’s look at how text payments can fit into a health system’s revenue
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Next-Gen Care Delivery: Activating Providers, Patients and Payers to Thrive Post-Pandemic

by Dr. Paul Grundy, Chief Transformation Officer at Innovaccer. 07/03/2020 Leave a Comment

Next Generation of Care Delivery: Activating Providers, Patients and Payers to Thrive Post-Pandemic

A few months back, when we envisioned the future, the thought of COVID-19, or anything like it, was not in our discussions. But today, the impact this pandemic has had on health, wealth, and well-being is enormous. The American healthcare system was already working to decrease the escalating costs of healthcare when the pandemic struck. Despite the implementation of safety precautions and community measures, COVID-19 stretched healthcare resources to the brink and took the lives of thousands of
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Top 4 Disruptions Healthcare Providers Should Prepare to Address

by Shawn Yates, Director, Product Management, Ontario Systems 07/02/2020 Leave a Comment

Top 4 Disruptions Healthcare Providers Should Prepare to Address

The past few years have been particularly interesting for the healthcare landscape. We’ve seen a surge in telemedicine and retail clinics, increasing use of personal healthcare devices such as watches and fitness trackers, aggressive attempts to dismantle the ACA, the growing influence of private equity investment firms, and massive mergers with disruptive enterprise market entries such as Amazon. As the ground beneath them continues to shift, many providers are venturing into new territory to
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