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Ford Blakely, SVP & GM, Medallia Zingle

3 Ways to Boost Patient Confidence with Real-Time Contactless Communication

by Ford Blakely, SVP & GM, Medallia Zingle 02/22/2021 Leave a Comment

How to Boost Patient Confidence with Real-Time Contactless Communication

Although the vaccine’s rollout is slowly underway, Covid cases worldwide are continuing to reach all-time highs as new mutations make the virus even more contagious than ever before. Not surprisingly, patients’ concerns about visiting their healthcare providers in the midst of this global pandemic persist, pushing demand for telehealth solutions that allow patients and their doctors to communicate without the need for in-person visits.  In fact, a recent report from McKinsey found that
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11 Best Practices of a Successful Care Model Transformation Plan

by Moha Desai, Principal, Healthcare Strategy & Transformation 02/19/2021 Leave a Comment

Health systems across the country will require a plan to react to government deep spending cuts and revenue shortfalls due to the COVID-19 pandemic. Hospital services have seen a significant downturn in demand in 2020, and the recent resurgence in cases has led to further decreases. The public health emergency has also resulted in innovation, most notably telehealth, which has been granted temporary pay parity during the pandemic. Still, hospitals and health systems face a year of losses, but
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Best Practices to Ensure Telehealth Security and Protect Patient Data

by Paul Banco, CEO and co-founder of etherFAX 02/18/2021 Leave a Comment

How Fax Protects Patient Health Information

To support the sudden increase in test results and medical records being transmitted during the pandemic, hospitals, laboratories, and pharmacies implemented additional devices and remote connections into their networks. After the Office for Civil Rights (OCR) lifted penalties around telehealth to expand care options amid the crisis, new platforms were adopted that were not previously allowed by the Health Insurance Portability and Accountability Act (HIPAA).  This exercise of discretion
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Electronic Signatures Speed Care, Keep Providers in Compliance

by Stephan Herron, CEO/President of Scriptel Corporation 02/17/2021 Leave a Comment

Electronic Signatures Speed Care, Keep Providers in Compliance

While certain healthcare regulations—especially those around telehealth visits—have been relaxed during the continuing COVID-19 pandemic, the core compliance and regulatory environment remain intact, including rules around signatures. Many hospitals and health systems have set up temporary care facilities or COVID-19 testing sites, while all types of healthcare providers have been forced to reconfigure waiting rooms, registration areas, and treatment rooms. The adjustments can throw
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Why Labor Management Systems Are a Resource Healthcare Can Rely On

by Mark Heymann, CEO of UniFocus 02/16/2021 Leave a Comment

Why Labor Management Systems Are a Resource Healthcare Can Rely On

In 2021, the role of advanced technology solutions across the healthcare sector can – and should -- be expanded. They already have been applied in such areas as billing, administrative work, in prescription management and some staff position scheduling.  But with the ongoing advances in digital capability and automated intelligence, now is the time to consider a more holistic approach for how to integrate digital systems and solutions. The rate of employment in healthcare has been on a
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Escalating Cyberattacks on Healthcare Organizations Highlight Need for Security Interventions

by Michelle Drolet, CEO of Towerwall 02/15/2021 Leave a Comment

Escalating Cyberattacks on Healthcare Organizations Highlight Need for Security Interventions

Healthcare organizations have faced continual stress from heavy COVID-19 caseloads in 2020. Cyberattacks on their information networks also loomed as a serious threat, and the pressure to protect data is expected to grow this year, as more criminals target healthcare providers. Protecting patient data from unauthorized access has long been a regulatory prerequisite for healthcare organizations. But increasingly, cybercriminals see profit potential in attacking and crippling their networks,
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The Future of Remote Care Automation Begins with Cardiac Rehabilitation

by Uri Bettesh, CEO and Founder, Datos Health 02/12/2021 Leave a Comment

The Future of Remote Care Automation Begins with Cardiac Rehabilitation

2020 was undeniably the year that saw telehealth and remote care services come to the forefront of medical care. Many have hypothesized that, in the post-COVID world, remote care programs will be ubiquitous throughout hospitals and health systems. However, such a future is far from certain, as too many organizations currently lack the budget, IT infrastructure, and time necessary to implement new innovative remote care programs. There is a considerable disparity between the hype surrounding
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Can AI Pave the Path to Reducing Physician Burnout?

by Abboud Chaballout, Founder of Diagnoss 02/11/2021 Leave a Comment

Can AI Pave the Path to Reducing Physician Burnout?

The timing couldn’t be more critical for us to start making serious headway to reduce the growing problem of burnout among America’s physicians. In 2018, physician burnout was already at an alarming 42%, but that number is growing as COVID-19 cases surge around the country.  While we are at a hopeful place in the virus’ trajectory with millions of vaccinations administered, the reality – even once we get through the pandemic – is quite grim for physicians and their
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Health Plans Must Go Beyond the ONC Mandate and Prioritize Member Experience

by Minal Patel, CEO of Abacus Insights, Laurent Rotival, SVP, Strategic Technology Solutions & CIO, Cambia Solutions 02/10/2021 Leave a Comment

Health Plans Must Go Beyond the ONC Mandate and Prioritize Member Experience

We are all frustrated when there’s a glitch with our online banking, or if bandwidth problems interfere with streaming the movie we want to watch. Imagine how individuals will react when the results of a cancer screening don’t find their way into Apple Health or Google Health, where such information is supposed to be easy to find. Or worse, if an individual is given the wrong information about a cancer diagnosis.  An individual’s first call about missing health data or claims is going to
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Why Cancer Registries are Part of America’s Fight for Racial Equality

by Warren A Whyte, Ph.D., VP Scientific Partnerships at ConcertAI 02/09/2021 Leave a Comment

Why Cancer Registries are Part of America’s Fight for Racial Equality by Warren A Whyte, Ph.D.,

According to a 2019 study in the Proceedings of the National Academy of Sciences, one in 1,000 Black males can expect to die at the hands of the police. Black males were also 2.5 times more likely to die during an encounter with police than white males. For some, those figures are staggering. For many others, they are reminders of the racial disparities that have existed for far too long in this country. So, in 2020, when recent events have brought racial injustice back into the national
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