Innovaccer Inc., a San Francisco-based healthcare data activation company, today announced the launch of their Referral Management solution. The solution is aimed at assisting healthcare organizations to manage all referrals in one place to minimize network leakage and improve health outcomes.
Hospitals Still Lack Defined Communication Channels
Even after years of investing in value-based care, healthcare still lacks defined communication channels to connect providers and patients. Organizations still operate in silos which often limits their operational efficiency. From scheduling patient appointments to reporting on patients’ health conditions, the US healthcare system needs a presto chango at multiple fronts. According to a report added on the ‘Research and Markets’ website, the global referral management market is expected to increase at a CAGR of 22% during the timespan of 2016-2023.
Reduce Network Leakage, Boost Referral Scheduling
In order to eliminate these complications, Innovaccer’s referral management solution allows users to view and schedule referrals at the point of care, and frees them from time-consuming tasks, allowing them to focus entirely on patient-centered care. It helps providers to initiate referrals at the point of care without leaving the EHR experience without any hassle by surfacing the right insights about the patient and enables providers to conduct the best procedure. With the right insights into the patients and specialists, providers can avoid network leakages.
Real-Time Scheduling Capability
Additionally, the solution provides real-time scheduling capability to ease the referral process and integrates the information with the calendars of the patient and providers. Innovaccer’s Referral Management solution provides the scorecard for every specialist and ranks them based on their specialty, payers, and geography, among others. With the help of its advanced Machine Learning-based algorithms, the solution creates automated worklists to help providers prioritize referrals and helps providers to send the details to the referee in just a single click.
With the solution, providers can easily communicate with patients by sending them automated appointment reminders and updates to patients. The solution creates a two-way communication channel with patients and ensures the deployment of a closed automated feedback loop.
Why It Matters
“Whenever any patient misses out on getting the right care is the failure of healthcare. Even though referral management is a crucial element in consolidating the healthcare network, it remains a vexing challenge for most healthcare organizations,” says Abhinav Shashank, CEO at Innovaccer. “With our Referral Management solution, we aim to bridge that barrier among providers and patients that has been hindering them from achieving the best. ”
