On New Years Eve, just as the Covid-19 outbreak in Los Angeles was at its worst, all 451 of Olympia Medical Center’s exhausted employees learned they would soon lose their jobs. After 74 years, the hospital closed for good on March 31st, leaving residents of the surrounding community — poor and mostly people of color — without a place to see a doctor. And it isn’t the only hospital closing. At least 47 hospitals have closed or filed for bankruptcy in the last year, and there will
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How a Virtual Care Mindset Leads to Greater Patient Acceptance and Sustainable Telehealth Growth
There's no question that the demand for telehealth and virtual care has grown exponentially over the last twelve months. With that growth has come a fundamental shift in the attitude toward virtual care. No longer do patients and providers take a "let's try it" approach—now, it's "we must do it." This is evidenced by the number of telehealth claims filed. In 2020, telehealth claims skyrocketed, increasing by 2,938% in November 2020 versus November 2019 as patients demanded virtual options and as
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Oneview Healthcare Launches Cloud-Based Virtual Care Experience Platform
What You Should Know: - Oneview Healthcare collaborated with long-time client, NYU Langone Health, to roll out a virtual patient engagement platform in response to the challenges of the COVID-19 pandemic. - CXP Cloud Enterprise powered by Microsoft Azure technology with the use of Samsung tablets, helps engage patients, reduce non-clinical demands on care teams and optimize clinical and operational effectiveness. - CXP Cloud Enterprise gives patients and their families the
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Quality Virtual Care Matters for Patients – Even More Than Telehealth
The COVID-19 pandemic made healthcare visits over video or phone the norm, likely turning telehealth into a permanent fixture within the U.S. healthcare system. In fact, the majority of patient access leaders at large hospitals believe 20-30 percent of appointments will happen over video in 2021, according to recent research. Further, an overwhelming portion of those leaders – 95 percent of them – believe the Centers for Medicare & Medicaid Services should continue to reimburse for video
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Spectrum Health Taps TytoCare to Expand Telehealth Offerings
What You Should Know: - Spectrum Health, a not-for-profit, integrated health system based in West Michigan has announced a partnership with TytoCare to expand their telehealth offerings. - The integration of TytoCare into Spectrum Health’s virtual care offering will enhance the health system’s ability to diagnose and treat patients remotely with in-depth, physical examinations during video visits. In an initial pilot with Spectrum Health employees
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How Artificial Intelligence Is Making Senior Care More Human
When it comes to skilled nursing facilities (SNFs) in particular and long-term care in general, a human-centered and empathetic approach is not only necessary, it's obligatory. Putting the needs, constraints, and perspectives of patients first enhances the level of care we're able to provide. Perhaps ironically, it is the integration and adaptation of artificial intelligence (AI) that has demonstrated the biggest potential in improving empathy and compassion in the industry. It may
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Philips, Disney Partner to Improve Pediatric Experience During MRI Exams
What You Should Know: - Philips and Walt Disney Company, today announced a partnership partners to conduct first of its kind clinical research pilot program that aims to help reduce fear and anxiety to improve children’s patient experience during MRI exams - As part of the partnership, Philips will investigate how Philips Ambient Experience – using a series of animated stories, including some of Disney’s most beloved characters, can improve the patient and clinician experience during
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Untapping the Potential for Virtual Care in a Pandemic and Beyond
Virtual care is everywhere and ubiquitous. But at a time when the world is amid a global pandemic, virtual care is also being underutilized. The technology exists today to help our healthcare system not only more effectively and efficiently manage care during COVID-19, but also exponentially scale capacity in the face of future outbreaks. Virtual care defined Virtual care is a broad term. It encompasses all the ways healthcare practitioners provide for care remotely. This can mean
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Kroger Health to Offer Smartphone-Enabled COVID-19 Tests Nationwide
What You Should Know: - Kroger Health, the healthcare division of The Kroger Co. announced plans to offer the first smartphone-enabled, at-home Gauss COVID-19 Rapid Antigen Test Kit to patients nationwide, expanding the company's existing portfolio of in-clinic and employer-focused COVID-19 testing solutions. - Kroger Health expects the at-home rapid antigen test will be available to purchase on Kroger.com and over the counter at its 2,200 pharmacies nationwide. The test, developed by
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The Future of Remote Care Automation Begins with Cardiac Rehabilitation
2020 was undeniably the year that saw telehealth and remote care services come to the forefront of medical care. Many have hypothesized that, in the post-COVID world, remote care programs will be ubiquitous throughout hospitals and health systems. However, such a future is far from certain, as too many organizations currently lack the budget, IT infrastructure, and time necessary to implement new innovative remote care programs. There is a considerable disparity between the hype surrounding
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