UCHealth announced this week it now offers a virtual assistant called “Livi” who allows patients to interact universally across the healthcare system using conversational AI, accessed through smart speakers.Introducing Virtual Assistant "Livi"Livi is a fully functional, all-inclusive virtual assistant sets the healthcare system apart from others that have launched virtual assistants only for a few services or specific tasks. Visitors to www.uchealth.org can chat with Livi through text commands,
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Q&A: Scott Nordlund Shares Banner Health’s Approach to Healthcare Innovation
Banner Health’s Chief Strategy & Growth Officer Scott Nordlund shares their approach to achieving healthcare innovation with their Banner Innovation Group (BIG). It may only be comprised of staff members, but Banner Health’s BIG (Banner Innovation Group) has immense goals. Launched in May, BIG was created to engage with partners in healthcare and other fields—such as technology, academia, and venture capital—to rethink every part of the health care system, in all
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Tele-ICU: Advancing from Triple Aim to Quad Aim with Improved Critical Care Team Satisfaction
Tele-ICU is increasingly being recognized for its ability to improve the satisfaction of high-acuity care teams, which can ultimately impact the ability to enhance patient outcomes. Since 2007, hospitals and healthcare systems in the U.S. have been driving toward a common set of goals: The Triple Aim. This model broadly calls for enhancing the patient experience, improving population health, and reducing the per capita cost of healthcare. This capstone objective for the healthcare system was
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3 Ways On-Demand Care Can Improve the Patient Experience
In the increasingly competitive healthcare space, establishing loyalty and improving the patient experience has become a priority for providers. In no area is this truer than the highly competitive, consumer-driven on-demand care space. In fact, a recent survey revealed that patients are five times more likely to select a practice because they’ve had a positive experience there rather than traditional marketing tools, highlighting a key driver of patient loyalty. Patients are increasingly
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Net Health Acquires Post-Acute Care EHR Provider Optima Healthcare Solutions
Net Health, a provider of cloud-based software solutions for specialized outpatient care, today announced it has acquired cloud-based post-acute care EHR provider Optima Healthcare Solutions. Optima post-acute care EHR platform supports contract therapy companies, skilled nursing and assisted living facilities, outpatient therapy clinics, home health therapy providers and hospice organizations.Acquisition Benefits for Net HealthOnce the acquisition closes, the combined company will serve
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NewYork-Presbyterian Launches $50M Hauser Institute for Health Innovation
NewYork-Presbyterian has announced the launch of The Hauser Institute for Health Innovation, in recognition of the visionary philanthropy of Rita E. Hauser and Gustave M. Hauser. The Hausers have given more than $50 million to NewYork-Presbyterian in support of the Hospital’s innovation programs in health information technology and telemedicine since 2011.Hausers’ Philanthropy Led to Creation of NYB OnDemandThe Hausers’ previous philanthropy efforts led to the creation of NYP OnDemand,
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Healthcare’s Uncertain Future: 3 Data-Driven Approaches for Payers
Nine out of 10 healthcare leaders expect disruptive pressures to increase tremendously in the year ahead, according to a recent survey. However, fewer than half believe their organizations are prepared to withstand these forces. In an era of transformation—in which traditional business models are continually being revamped in response to pressures such as consumerism, policy changes, and the market entrance of non-traditional healthcare players such as Amazon and Apple—payers face daunting
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4 Areas in Consumer-Driven Healthcare Ripe for Innovation
Consumer-driven healthcare (CDH) has become pervasive over the last decade as a powerful tool to help address the cost crisis in the American healthcare system. The success of CDH in reversing the cost trend – together with the recent rise in health savings account (HSA) adoption – confirms that CDH will continue to thrive into the future. Despite its success, CDH, as we know it today, is far from perfect. Employers struggle to effectively design a CDH program (the combination of the health plan
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Cerner Launches Near-Site Health Network for Workforce Health Management
Cerner launches near-site health network for workforce health management with the first health center open in Chester County, PA.Cerner, today announced the launch of their new innovative near-site health network for workforce health management, Anuva Health. The offering will combine in person and virtual health care services for employers looking to provide a unique benefit to employees to support improved health and lower costs.Why Anuva Health?As healthcare costs continue to rise, employers
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DocuTAP and Practice Velocity Merge to Form Experity
Urgent Care EMR Software & Billing Services | Experity Warburg Pincus, a leading global private equity firm focused on growth investing, has officially merged DocuTAP and Practice Velocity— the two leading providers in the on-demand healthcare and urgent care space. Under the new brand name Experity, the company will deliver an expanded suite of on-demand healthcare solutions to power the patient-centered healthcare revolution. Leadership Appointments Former
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