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Patient Payment Experience

Expectation vs. Reality: Improving the Patient Payment Experience

by Ryne Natzke, Chief Revenue Officer, TrustCommerce, a Sphere Company 10/06/2023 Leave a Comment

If you’ve ever worked behind the scenes at a provider organization, you likely gained a deep understanding of what makes medical practices tick, giving you the ability to make fairly accurate assumptions about how patients will probably behave in different scenarios. However, when it comes to the patient payment experience, inevitably some patients respond differently than expected. Seasoned healthcare workers have likely experienced a number of common misconceptions about patients’
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BJC HealthCare Taps Patientco to Provide Seamless Patient Payment Experience

by Jasmine Pennic 07/21/2020 Leave a Comment

BJC HealthCare Taps Patientco to Provide Seamless Patient Payment Experience

What You Should Know: - BJC HealthCare has signed an agreement with patient payment platform Patientco to offer a seamless patient financial experience, helping patients navigate their medical expenses and pay their bills. - Patientco’s platform provides patients with a single billing statement outlining their outstanding balance and will help BJC streamline its payment process by reducing the number of bills associated
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COVID-19: 4 Essential Patient Payment Strategy Components to Accelerate Cash Flow

by David Shelton, PatientMatters CEO 07/20/2020 Leave a Comment

Accelerating Cash Flow Amid COVID-19

In the past few months, the COVID-19 pandemic has shaken societies, economies, and human wellbeing to the core. While protecting public health and welfare are top priorities for hospitals, the harsh reality is that it takes cash to keep the doors open and serve patients effectively. Revenue is down significantly as a result of canceled elective surgeries, while the costs of medical supplies and in-demand personal protective equipment for workers have skyrocketed. Hospitals’ operating challenges
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TransUnion, VisitPay to Provide End-to-End Patient Payment Experience

by Fred Pennic 02/26/2020 Leave a Comment

TransUnion, Visit Partner to Provide End-to-End Patient Payment Experience

- TransUnion and VisitPay announce a partnership that aims to improve the patient experience while maximizing revenue for healthcare providers. - Together, TransUnion Healthcare and VisitPay will improve the patient's financial journey by providing an end-to-end patient payment experience, linking estimation with back-end billing and creating a data-driven feedback loop for providers. TransUnion announced a partnership with VisitPay, an online patient financial engagement, and revenue
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Patientco Joins Epic App Orchard Marketplace to Power Seamless Payment Experience

by Jasmine Pennic 07/08/2019 Leave a Comment

Patientco Lands $28M to Reimagine the Patient Financial Experience

Patientco, a next-generation patient payment tech company has joined the Epic App Orchard Marketplace with two payments solutions:1. Patientco Patient Payments is a solution that supports self-service payments via MyChart.2. Patientco Encrypted Device Integration, which allows staff to collect payments without leaving the Epic workflow. Epic App Orchard IntegrationPatientco Patient Payments is directly embedded in Epic’s MyChart, enabling patients to pay their healthcare bills how they prefer,
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Cedar Unveils New Insurance Features for Patient Payment Platform

by Jasmine Pennic 06/27/2019 Leave a Comment

Cedar Unveils New Insurance Features for Patient Payment Platform

 Cedar has announced the expansion of its patient payment and engagement solution, Cedar Pay, with innovative features designed to guide patients to the best resolution for common insurance-related issues.Patients are half as likely to pay claims with unexpected insurance adjustments (such as common denials) than they are for standard adjustments (such as a deductible), as identified by Cedar data. The gap is driven by the failure of most billing communications to proactively give patients the
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Cedar Unveils Next Evolution of Patient Payment Platform to Optimize Revenue Cycle

by Fred Pennic 09/21/2018 Leave a Comment

Cedar Unveils Next Evolution of Patient Payment Platform to Optimize Revenue Cycle

Cedar, a patient payment and engagement platform, announced the next evolution of its flagship solution, Cedar Pay. The enhancements now allow providers to offer a truly unified patient billing experience and simple checkout options.Healthcare executives still struggle to help patients understand and pay healthcare bills, with 50 percent of provider executives reporting the need to improve the patient billing and payment experience, according to a recent Cedar study. The next evolution of
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Rev Cycle Startup Cedar Launches With $13M for Data-Driven Patient Payment Solution

by Jasmine Pennic 12/08/2017 Leave a Comment

Rev Cycle Startup Cedar Launches With $13M for Data-Driven Patient Payment Solution

Revenue cycle management-focused startup Cedar has announced its entry into the health IT market with a new data-driven patient payment solution. Supported by $13M in Series A funding, the Cedar platform, which powers solutions for hospitals, health systems and medical groups, delivers modern intelligence to alleviate collections challenges, improve billing operations and ensure a personalized billing experience for patients.A Data-Driven Payment Solution for Hospitals and Medical GroupsToday,
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Patientco Integrates With Epic’s EHR to Improve Patient Payment Experience

by Fred Pennic 06/21/2017 Leave a Comment

Patientco Integrates With Epic’s EHR to Improve Patient Payment Experience

Patientco, a cloud-based patient payment platform for health systems is integrating with Epic’s EHR to improve the patient payment experience. The integration will provide robust payment functionality, automated workflows, and payment processing through Epic solutions, including MyChart. Patientco’s payment platform can be deployed enterprise-wide to help health systems leverage their investment in Epic and streamline payment workflows for revenue cycle teams.Patientco goes beyond basic payment
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