The healthcare industry is in the middle of deep digital transformation across every aspect of the patient journey. Technology has always been important in healthcare, but COVID-19 has accelerated advancements, improving the way care is delivered. The pandemic also increased patient interest in being more involved in their healthcare decisions. And when patients are more involved, they are typically more satisfied with their experience and have better health outcomes. From remote patient
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Authenticx Secures $20M to Enhance Customer Experience
What You Should Know: - Authenticx, the new standard in healthcare for listening to customer voices at scale, today announced $20M in Series B funding led by Blue Heron Capital with participation from Beringea, 50 South Capital, High Alpha, Mutual Capital Partners, Signal Peak Ventures, Allos Ventures, Elevate Ventures and M25. - The investment comes after a significant year of growth for Authenticx, which saw a 2.5x increase in ARR in 2022 and 64 new employees since July 2021, many
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17 Executive Hospital/Health System Predictions to Watch in 2023
Vijay Kedar, Co-Founder and CEO at Tomorrow Health Health systems will realize their challenges are not transitory but systemic: This year saw health systems facing a myriad of compounding threats – from historic inflation exacerbating their cost structures, front-line clinician burnout driving widespread labor shortages, and increased capacity issues that left patients in hospital facilities one full day longer than in the prior year. As the financial markets turned south, many institutions
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20 Executives Share Health IT Predictions to Watch in 2023
We asked several healthcare executives to share their health IT predictions and trends for 2023. Nate Maslak, the co-founder/CEO of Ribbon Health Data Personalization: 38% of consumers want more personalized and inclusive healthcare options. In 2023, we’ll see a greater shift towards healthcare enterprises prioritizing this personalization, by innovating their current data infrastructure to show a range of information that lets a patient make an educated care decision based on what
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Real-World Data Startup Crescendo Health Launches with $3.2M
What You Should Know: - Crescendo Health, a real-world data startup that's drastically reshaping how clinical researchers get access to hard-to-reach patient data to support their clinical research today officially announced its launch with $3.4M in seed funding from Define Ventures as well as the founders and CEOs of many other well-known organizations. - Founded by the co-founder of Datavant (merged with Ciox in a $7 billion deal), and a top product-management leader from Grand
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Exec Hires: GE HealthCare Names Taha Kass-Hout First Chief Technology Officer
What You Should Know: GE HealthCare announced today that Taha Kass-Hout MD, MS has been named Chief Technology Officer (CTO) to lead the company’s new science and technology organization. - Reporting to GE HealthCare President & CEO Peter Arduini, Dr. Kass-Hout will help drive GE HealthCare’s D3 precision care strategy, a framework and digital products that emphasize the company’s smart devices, aligned to disease states and enabled by digital. D3 brings data and insights together to
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The Patient Journey Tech Stack: 10 Pharma Predictions for 2023
The complexity of demands on Market Access teams has increased in recent years, between introducing innovative therapies targeting smaller populations and higher bars from Payers and PBMs. Now, drug manufacturers are bucking up. According to the IQVIA Institute, the prescription abandonment rate has reached 27 percent, or $76 billion annually, in specialty drugs alone. This squandered revenue has led manufacturers to increase their focus on the complex, nuanced patient journey. As a
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Patient Engagement Survey Reveals Current Patient Preferences for Access and Convenience
What You Should Know: - Stericycle Communication Solutions (acquired by Carenet Health in December 2022), an industry leader in patient engagement technology and solutions and a service of Stericycle, Inc. (Nasdaq: SRCL), recently announced the findings of its third annual U.S. Consumer Trends in Patient Engagement Survey, conducted by Ipsos, which surveyed 1,004 U.S. adults aged 18 and older. - The survey examined patients’ current preferences when engaging with their medical providers,
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4 Ways to Prioritize Health Equity In Your Care-At-Home Program
The healthcare industry is in the middle of navigating two major trends: technology is moving into healthcare, and healthcare is moving into the home. As providers, payers, vendors, and industry newcomers scramble to figure out “who’s on first,” we all sense the possibility of this quantum leap moment for healthcare. Many of our collective conversations right now are focused on a critical imperative for these emerging care models: improving health equity across racial, gender, age,
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4 Key Benefits of the Medical Call Center in the Post-COVID-19 Era
In today’s digital-first world, the medical call center still plays a crucial role in connecting healthcare consumers with providers. As an important method of alleviating staffing shortages, elevating the patient experience, and optimizing revenue for healthcare organizations, strategic call center programs covered unique gaps in the patient journey during the early days of the COVID-19 pandemic such as information hotlines and patient outreach to engage patients once the facility re-opened. In
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