Have you searched for something on a company’s website, then given up and called to speak to a customer service representative when you couldn’t find the answers you were looking for?
This experience is all too common – especially in healthcare.
Since 2020, digital front doors (DFDs) have become increasingly popular. And with the healthcare staff shortage projected to continue—and even worsen through at least 2025—digital entry points into healthcare for patients are more important
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Patient Journey
Quest Diagnostics Acquires Haystack Oncology for $300M in Cash
What You Should Know:
Quest Diagnostics has reached an agreement to acquire Haystack Oncology an early-stage oncology company focused on minimal residual disease (MRD) testing to aid in the early, accurate detection of residual or recurring cancer and better inform therapy decisionsUnder the terms of the agreement, Quest will pay $300 million in cash at closing, net of cash acquired, and up to an additional $150 million on achieving future performance
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5 Digital Health Executives Share Their Key Takeaways from HIMSS23
John Erwin, CEO of Carenet Health
I was pleased with the robust turnout at HIMSS this year; it does seem like the healthcare industry is making up for the lost time from the pandemic. The topics that dominated the conference included teasing out the nuanced approach to safely deploying Chat GPT/AI into the industry (and when not to), health equity, and the patient journey. Workforce burnout continues to be a major issue in healthcare, though I think we could have
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Thinking Beyond CRM to Reach Healthcare Consumers
A new type of purpose-built technology is necessary to manage patient relationships.
Customer relationship management (CRM) systems are commonplace in nearly every industry, though their use in healthcare is complicated. Healthcare is incredibly complex and unique in many ways, and many generic CRM or CRM-like solutions address only one or two elements of the patient journey, such as appointment scheduling and reminders, without factoring in personal needs and preferences, health histories,
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Key Challenges and Solutions to Enhance the Post-Procedure Experience
What You Should Know:
- Abbott today released the latest installment in the company’s multi-year Beyond Intervention series of global healthcare market research designed to uncover challenges that arise within the patient journey of people living with cardiovascular disease and to identify opportunities for patient care improvement.
- The latest report stems from a survey of more than 2,000 patients, physicians and healthcare leaders, and reveals
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17 Execs Share How Health IT Can Address Clinician Burnout, Staffing, & Capacity
Clinician shortage has reached a new level of urgency as we face rising demand and healthcare costs, according to a recent Accenture report. Healthcare workers are increasingly burned out and leaving the industry altogether in droves. Those who remain to do the work are overburdened. We ask seventeen healthcare IT executives for their insights on how health IT solutions could potentially help address clinician burnout, clinician staffing shortages, and deal with capacity.
Staffing levels
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FemTech Startup Iron Health Launches with $4.5M to Empower OB/GYNs
What You Should Know:
- Built at Redesign Health, Iron Health, the tech-enabled, virtual care partner that empowers OB/GYNs and their patients today announced its official launch with $4.5 million in seed investment.
- March of Dimes both contributed funds to Iron Health as part of its seed as its first investment from its first Innovation Fund but is also a partner resource for the startup. Iron Health addresses the fragmentation between OB/GYN, primary,
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Eko Launches Cardiac Disease Detection Platform, SENSORA
What You Should Know:
- Eko, a digital health company applying artificial intelligence (AI) in the fight against heart and lung disease launches the SENSORA™ Cardiac Disease Detection Platform.
- SENSORA™ currently features AI that objectively identifies structural murmurs, a sign of valvular heart disease, and Care Pathway Analytics software that provides downstream visibility and metrics of the patient journey through the healthcare system.
Eko SENSORA Cardiac Disease Detection
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BrightInsight Adds ixlayer to BrightInsight Ecosystem to Improve Therapy Matching
What You Should Know:
- BrightInsight announced that ixlayer has joined the BrightInsight Ecosystem, a network of more than 20 of the world’s leading healthcare and technology companies driving growth and adoption of digital health solutions.
- The BrightInsight Ecosystem of partners collaborates to solve healthcare’s biggest challenges to drive digital innovation, adoption and engagement.
Why It Matters
Conditions such as high cholesterol, autoimmune
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Q/A: Oatmeal Health Co-Founder Talks AI-Enabled Cancer Screening for the Underserved
Today, cancer is the second leading cause of death in the United States. Sadly, cancer disparities exist, with racial/ethnic minority, low-income, and uninsured populations suffering the greatest burden. That’s why routine cancer screening is critical to addressing cancer disparities as they have the potential to greatly reduce both incidence and mortality rates. To address this, Federally qualified health centers (FQHCs) are funded by the Health Resources and Services Administration to provide
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