Joe Polaris, Senior VP of Product and Technology at R1 RCM
Artificial intelligence (AI) has received a lot of buzz and been positioned as the central healthcare technology needed to solve many financial challenges and digitally transform internal operations. However, if you’re looking for practical solutions that can address variable activities and complete work with a high level of quality, today, healthcare organizations should look to intelligent automation.
Here’s why:
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Patient Financial Experience | News, Analysis, Insights
Report: Poor Digital Experiences Are Driving Consumers to Switch Providers
- Consumer frustration is driving more than 2 in 5 U.S. people to consider switching their providers over the lack of digital engagement.- Outdated provider billing processes and a lack of digital payment options & plans are major contributing factors to late/missed payments, and the overall digital transformation of healthcare administration has been a major sore spot within U.S. healthcar- Younger healthcare consumers are significantly more frustrated, more likely to stop seeing providers
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Simplee Integrates Patient Financial Engagement Platform with Cerner RCM Solution
- Simplee integrates their patient financial engagement platform with Cerner’s revenue cycle management portfolio and consumer technology. - The integration makes it simple, efficient for providers to transform medical billing and payments into consumer-friendly experience.Simplee and Cerner Corporation today announced a new relationship aimed at price transparency, convenient billing and personalized payments options for consumers. Healthcare organizations will soon be able to use this
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Walmart Health Taps Zotec Partners to Power Patient Financial Experience
Walmart Health's first "super center in Dallas, GA
- Walmart Health has formed an end-to-end RCM technology and services relationship with Zotec Partners to simplify the healthcare financial experience processes for its customers, including primary care, dental, vision, and mental health services.
- Zotec’s technology will enable Walmart Health patients to schedule and register for appointments ahead of time, confirm or change insurance and demographic information, see estimated cost for
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Report: Health Systems Are Struggling to Simplify Patient Billing & RCM Processes
Today’s health systems are prioritizing patient financial experiences, yet many still struggle to simplify patient billing and align it with revenue cycle management (RCM), according to an in-depth study, commissioned by patient payment and engagement platform Cedar and conducted by The Health Management Academy (The Academy). The Cedar and Academy study examined practices at 20 of the top 100 U.S. health systems including qualitative and quantitative analyses of 23 senior executives
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State of the Patient Financial Experience in 2019: 6 Key Trends to Know
Waystar, a provider of cloud-based revenue cycle technology has released an industry survey examining today’s state of the patient financial experience. In the first half of 2019, Waystar surveyed 1,000 consumers about their last hospital encounter and their experience with the hospital business office. The study, "The Patient Financial Experience: Consumer Attitudes and Behavior," reveals that the biggest barriers to a positive patient financial experience are lack of understanding around
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Patientco Joins Epic App Orchard Marketplace to Power Seamless Payment Experience
Patientco, a next-generation patient payment tech company has joined the Epic App Orchard Marketplace with two payments solutions:1. Patientco Patient Payments is a solution that supports self-service payments via MyChart.2. Patientco Encrypted Device Integration, which allows staff to collect payments without leaving the Epic workflow. Epic App Orchard IntegrationPatientco Patient Payments is directly embedded in Epic’s MyChart, enabling patients to pay their healthcare bills how they prefer,
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R1 RCM, Intermountain Opens Technology and Innovation Center
On Tuesday, R1 RCM announced the grand opening of its new Salt Lake City Technology and Innovation Center in collaboration with Intermountain Healthcare. This state-of-the-art facility will be the first of its kind to test and develop new technology to redefine the healthcare revenue cycle process and the patient financial experienceThe grand opening event brought together R1 and Intermountain Healthcare leaders, community business leaders, and local nonprofit organizations for a ribbon cutting,
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3 Things Patients Want From Their Healthcare Financial Experience
Joe Polaris, Senior Vice President of Product and Technology at R1 RCM,
In most healthcare organizations, basic automation is used to complete individual revenue cycle tasks. Seldom, however, is technology used to optimize entire revenue cycle management (RCM) processes and improve the patient financial experience.
The situation is dramatically different outside of healthcare in industries that have long competed for direct consumer dollars.
To book an airline flight, for example, consumers
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Mon Health Taps PatientMatters to Improve Patient Financial Experience
PatientMatters, a company focused on improving patients’ financial experience while ensuring greater reimbursement for hospitals, today announced that leading PA and WV-based health system, Mon Health, has chosen the company to create a pre-access service system. Specifically, Mon Health will leverage PatientMatters’ new IntelliPass Phase I Advisory Program to improve the patient financial experience and overall collections process.This will enable Mon Health to integrate data and
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