Today’s healthcare organizations (HCOs) are under increasing pressure to develop effective models for capturing patient experience data for quality performance scores, as the recent CMS 2019 policy changes made clear when they adjusted the weightings for Star Ratings measures. This in turn is motivating executives to gather data about the patient experience in real-time and not retrospectively, in theory enabling them to adjust policies and practices more effectively. However, they are likely to
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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant
Partners Healthcare Taps Circulation to Bring On-Demand Medical Transportation to Patients
Circulation Health, a on-demand medical transportation exchange that coordinates transportation logistics for health organizations, today announced an agreement with Partners Healthcare, an integrated, not-for-profit health system with facilities in Massachusetts and New Hampshire.As part of the collaboration, Partners will utilize Circulation's on-demand ride technology, which interfaces with Lyft, to move patients to and from their appointments. The relationship also allows for expansion to
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Why Understanding Your Patients’ Emotions Is Key to Improving Patient Experience
Understanding your patients' emotions is the key to improve your healthcare business' performance. It can show you on what fronts you're lacking and guide you to find ways to improve upon those fronts. The process used to understand patients' emotions is called patient sentiment analysis. It can help your healthcare business to not only perform better but also grow consistently. A healthcare business' consistent growth relies upon two things:1. A high level of patient experience, resulting in a
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Telehealth App Medici Lands $22M to Re-imagine the Doctor-Patient Relationship
Medici, an Austin, TX-based digital health startup focused on the future of doctors and patients has raised $22 million in Series A funding from individual investors including executives from well-known global companies such as Citadel, Dell, Publix, and Starwood Capital. The latest round brings the total amount of funding raised to date to $46.6 million.Today’s doctors are buried with regulatory requirements, administrative hurdles and downward pressure on their own costs to run their
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Oneview Healthcare Expands Patient Experience Platform to Thailand & UAE
Oneview Healthcare, PLC (“Oneview”), a global leader in patient experience, today announced an expansion in their global footprint by signing a new contract with Bumrungrad International Hospital (“Bumrungrad”) in Bangkok, Thailand. The new three-year contract involves deploying the Oneview solution in 497 beds and 110 digital signage locations at Bumrungrad’s flagship hospital at Sukhumvit 3 in Bangkok. In addition, an existing Oneview customer, Mediclinic Middle East in the UAE, (part of
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Luma Health Raises $6.33M for Patient-Provider Communications Platform
Luma Health, a San Francisco, CA-based smart patient-provider communications platform, today announced it has completed a $6.33 Million round of Series A funding led by U.S. Venture Partners along with continued participation from the Stanford-StartX Fund and existing investors. Luma Health plans to used the latest round of funding to extend its go-to-market operation, including sales and marketing, while also expanding its engineering team to support the company’s growing product roadmap. The
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Wellist Lands $10M to Expand Integrated Patient Experience Solutions
Wellist, a Boston-based digital health startup focused in delivering Integrated Patient Experience Solutions to to address social determinants of health across their entire patient population has raised $10 million in Series A funding led by Summation Health Ventures. This investment will enable Wellist to expand in several key geographic markets and enhance its proprietary digital health platform that connects patients to non-medical support services. The patient experience market has grown
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Microsoft, Adobe and Change Healthcare Forge Alliance to Transform Patient Experience
Today Change Healthcare, Microsoft and Abode have announced a new cross industry collaboration to fundamentally change the patient experience for consumers. An ORC International study concluded healthcare stakeholders are investing heavily in engagement strategies and technologies, but only one-fifth of consumers said their experiences improved, and another fifth said their experiences worsened. Even the most-accessed patient engagement solutions are used by just a third of consumers. This new
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BirdEye Integrates DrChrono EHR to Enable Practices to Auto-Send Reviews
Leading patient experience platform BirdEye today announced its partnership with DrChrono, the company enabling the medical practice of the future. With this new integration, DrChrono’s medical practice customers will be able to automatically send review requests to patients after an appointment.The healthcare industry is becoming increasingly competitive. According to Becker’s Hospital Review, nearly 80 percent of people across demographics now rely on online reviews and physician ratings when
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U.S. News to Add Patient Experience Ratings to Online Doctor Profiles
U.S. News & World Report, the global authority in hospital rankings and civic journalism, collaborates with Binary Fountain, a provider of patient feedback management solutions. The Binary Fountain has one of the largest data repositories of online patient reviews and surveys in the healthcare industry. Through this partnership, U.S. News will publish patient experience ratings from Binary Fountain on many of its doctor profile pages, enabling consumers to compare physicians and help make
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