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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

Why Understanding Your Patients’ Emotions Is Key to Improving Patient Experience

by Ajay Prasad, Founder of GMR Web Team 06/18/2018 Leave a Comment

Patients' Emotions Patient Sentiment Analysis

Understanding your patients' emotions is the key to improve your healthcare business' performance. It can show you on what fronts you're lacking and guide you to find ways to improve upon those fronts. The process used to understand patients' emotions is called patient sentiment analysis. It can help your healthcare business to not only perform better but also grow consistently.  A healthcare business' consistent growth relies upon two things:1. A high level of patient experience, resulting in a
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Telehealth App Medici Lands $22M to Re-imagine the Doctor-Patient Relationship

by Fred Pennic 06/14/2018 Leave a Comment

Telehealth App Medici Lands $22M to Re-imagine the Doctor-Patient Relationship

Medici, an Austin, TX-based digital health startup focused on the future of doctors and patients has raised $22 million in Series A funding from individual investors including executives from well-known global companies such as Citadel, Dell, Publix, and Starwood Capital. The latest round brings the total amount of funding raised to date to $46.6 million.Today’s doctors are buried with regulatory requirements, administrative hurdles and downward pressure on their own costs to run their
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Oneview Healthcare Expands Patient Experience Platform to Thailand & UAE

by Fred Pennic 05/25/2018 Leave a Comment

Oneview Healthcare Expands Patient Experience Platform to Thailand & UAE

Oneview Healthcare, PLC (“Oneview”), a global leader in patient experience, today announced an expansion in their global footprint by signing a new contract with Bumrungrad International Hospital (“Bumrungrad”) in Bangkok, Thailand. The new three-year contract involves deploying the Oneview solution in 497 beds and 110 digital signage locations at Bumrungrad’s flagship hospital at Sukhumvit 3 in Bangkok. In addition, an existing Oneview customer, Mediclinic Middle East in the UAE, (part of
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Luma Health Raises $6.33M for Patient-Provider Communications Platform

by Fred Pennic 05/22/2018 Leave a Comment

Luma Health Raises $6.33M for Patient-Provider Platform

Luma Health, a San Francisco, CA-based smart patient-provider communications platform, today announced it has completed a $6.33 Million round of Series A funding led by U.S. Venture Partners along with continued participation from the Stanford-StartX Fund and existing investors. Luma Health plans to used the latest round of funding to extend its go-to-market operation, including sales and marketing, while also expanding its engineering team to support the company’s growing product roadmap. The
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Wellist Lands $10M to Expand Integrated Patient Experience Solutions

by Fred Pennic 05/09/2018 Leave a Comment

Wellist Lands $10M to Expand Integrated Patient Experience Solutions

Wellist, a Boston-based digital health startup focused in delivering Integrated Patient Experience Solutions to to address social determinants of health across their entire patient population has raised $10 million in Series A funding led by Summation Health Ventures. This investment will enable Wellist to expand in several key geographic markets and enhance its proprietary digital health platform that connects patients to non-medical support services. The patient experience market has grown
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Microsoft, Adobe and Change Healthcare Forge Alliance to Transform Patient Experience

by HITC Staff 05/08/2018 Leave a Comment

Microsoft, Adobe and Change Healthcare Forge Alliance to Transform Patient Experience

Today Change Healthcare, Microsoft and Abode have announced a new cross industry collaboration to fundamentally change the patient experience for consumers.  An ORC International study concluded healthcare stakeholders are investing heavily in engagement strategies and technologies, but only one-fifth of consumers said their experiences improved, and another fifth said their experiences worsened. Even the most-accessed patient engagement solutions are used by just a third of consumers. This new
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BirdEye Integrates DrChrono EHR to Enable Practices to Auto-Send Reviews

by HITC Staff 04/16/2018 Leave a Comment

drchrono Launches Kiosk for Patient Self Check-In, Partners with Apple

Leading patient experience platform BirdEye today announced its partnership with DrChrono, the company enabling the medical practice of the future. With this new integration, DrChrono’s medical practice customers will be able to automatically send review requests to patients after an appointment.The healthcare industry is becoming increasingly competitive. According to Becker’s Hospital Review, nearly 80 percent of people across demographics now rely on online reviews and physician ratings when
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U.S. News to Add Patient Experience Ratings to Online Doctor Profiles

by Jasmine Pennic 04/10/2018 Leave a Comment

Patient Experience Ratings

U.S. News & World Report, the global authority in hospital rankings and civic journalism, collaborates with Binary Fountain, a provider of patient feedback management solutions. The Binary Fountain has one of the largest data repositories of online patient reviews and surveys in the healthcare industry. Through this partnership, U.S. News will publish patient experience ratings from Binary Fountain on many of its doctor profile pages, enabling consumers to compare physicians and help make
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Solutionreach Joins Epic App Orchard to Improve Patient-Provider Relationships

by Fred Pennic 03/27/2018 Leave a Comment

PeraHealth Joins the Epic App Orchard for Seamless Integration with Epic EHR

Solutionreach, the leader in patient relationship management solutions, announced today its platform integration with Epic. Solutionreach software can now be found on the Epic App Orchard, allowing for a streamlined experience for customers of the two companies by providing tools to improve patient-provider relationships. The App Orchard is where developers can learn about Epic's APIs and list their apps for Epic community members to explore and access.Other features of the integration include:-
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Revenue Cycle: Why Patient Segmentation Is Key to Mitigating Financial Risk

by Erica Franko, Senior VP of Advisory Services & Kelley Blair, SVP & GM, Mid-America at nThrive 03/19/2018 Leave a Comment

Revenue Cycle: Why Patient Segmentation Is Key to Mitigating Financial Risk

With technology continuing to advance, making healthcare internet platforms easier to navigate, patients are becoming savvy consumers who increasingly are shopping for the healthcare they want to receive. Emerging trends, such as higher insurance deductibles and regulatory requirements for upfront estimates, are driving this trend, underscoring the role of patient access to move beyond the “one size fits all” mentality to address these fundamental changes.Traditionally, patients have had limited
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