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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

Patientco Lands $28M to Reimagine the Patient Financial Experience

by Fred Pennic 07/26/2018 Leave a Comment

Patientco Lands $28M to Reimagine the Patient Financial Experience

Patientco latest Series B funding fuels expansion of patient billing and payments technology platform focused on creating a smarter patient financial experiencePatientco, an Atlanta, GA-based next-generation patient billing and payments technology company has raised $28 million in Series B funding led by private equity firm Accel-KKR. The round also included participation from BlueCross BlueShield Venture Partners / Sandbox Advantage Fund. Patientco plans to use the funding to accelerate expand
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UCSF and Dignity Health to Develop Digital Patient Experience Platform

by Fred Pennic 07/19/2018 Leave a Comment

UCSF and Dignity Health to Develop Digital Patient Experience Platform

Dignity Health and UCSF, announced a collaboration partnership to develop a digital patient experience platform that will provide information and access to patients when and where they need it as they navigate primary and preventive care, as well as more acute or specialty care. The new platform will utilize Dignity Health’s cloud-based infrastructure for its 40 hospitals, while UCSF will contribute its extensive knowledge of the patient experience in specialty care.Collaboration DetailsDuring
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CoxHealth Taps Kyruus to Optimize Patient-Provider Matching to Improve Patient Experience

by Fred Pennic 07/18/2018 Leave a Comment

Kyruus, a patient-provider matching health IT company, today announced that CoxHealth has selected the company’s ProviderMatch for Access Centers and ProviderMatch for Consumers solutions to optimize patient-provider matching and improve the overall experience for patients accessing care at the health system.As Springfield, Missouri’s only locally owned health system, CoxHealth sought a solution to enhance the patient experience from the first point of contact with the health system – through
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The Patient Experience and…Revenue Cycle Operations? The Two Are More Interlinked than You Might Think.

by Florian Otto, CEO at Cedar 07/16/2018 Leave a Comment

The Patient Experience and…Revenue Cycle Operations?

Think back to the last time you read a negative review about a restaurant. After reading the review, you probably dismissed the restaurant and considered other places to eat.Now, imagine you’re a patient considering options for an outpatient procedure and you came upon negative reviews about a provider. Chances are, you probably skipped that provider and opted for a consult with someone else. As providers, how can we fix this?  Now, more than ever, patient satisfaction matters, especially given
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CareCloud Adds Spanish to Patient Experience Platform, Breeze

by Jasmine Pennic 07/13/2018 Leave a Comment

CareCloud Launches eCommerce Platform for Physician Practices, Breeze Shop

 Medical groups using CareCloud's eCommerce platform Breeze en Español to help patients manage and pay for their healthcareAs part of a continued drive to improve every aspect of a patient’s experience and make healthcare more accessible, CareCloud, the platform for high-growth medical groups, is making its patient experience management platform, Breeze, available in Spanish. Through Breeze en Español, medical groups now will be able to remove the complexity and difficulty of scheduling,
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Breaking: CMS Proposes Historic Changes to Restore the Doctor-Patient Relationship & Streamline Clinical Billing

by Jasmine Pennic 07/12/2018 Leave a Comment

Meaningful Use Penalties_Meaningful Use_Partial Code Free_Senators Urge CMS to Establish Clear Metrics for ICD-10 Testing

CMS proposed historic changes to Physician Fee Schedule (PFS) and the Quality Payment Program (QPP) to restore the doctor-patient relationship and streamline clinical billing.On Thursday, , the Centers for Medicare & Medicaid Services (CMS) proposed historic changes that would increase the amount of time that doctors and other clinicians can spend with their patients by reducing the burden of paperwork that clinicians face when billing Medicare. The proposed rules would fundamentally improve
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Capturing Patient Experience: Current Challenges & Future Needs Report

by Fred Pennic 06/20/2018 Leave a Comment

Capturing Patient Experience

Today’s healthcare organizations (HCOs) are under increasing pressure to develop effective models for capturing patient experience data for quality performance scores, as the recent CMS 2019 policy changes made clear when they adjusted the weightings for Star Ratings measures. This in turn is motivating executives to gather data about the patient experience in real-time and not retrospectively, in theory enabling them to adjust policies and practices more effectively. However, they are likely to
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Partners Healthcare Taps Circulation to Bring On-Demand Medical Transportation to Patients

by Fred Pennic 06/19/2018 Leave a Comment

Partners Healthcare Taps Circulation to Bring On-Demand Medical Transportation to Patients

Circulation Health, a on-demand medical transportation exchange that coordinates transportation logistics for health organizations, today announced an agreement with Partners Healthcare, an integrated, not-for-profit health system with facilities in Massachusetts and New Hampshire.As part of the collaboration, Partners will utilize Circulation's on-demand ride technology, which interfaces with Lyft, to move patients to and from their appointments.  The relationship also allows for expansion to
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Why Understanding Your Patients’ Emotions Is Key to Improving Patient Experience

by Ajay Prasad, Founder of GMR Web Team 06/18/2018 Leave a Comment

Patients' Emotions Patient Sentiment Analysis

Understanding your patients' emotions is the key to improve your healthcare business' performance. It can show you on what fronts you're lacking and guide you to find ways to improve upon those fronts. The process used to understand patients' emotions is called patient sentiment analysis. It can help your healthcare business to not only perform better but also grow consistently.  A healthcare business' consistent growth relies upon two things:1. A high level of patient experience, resulting in a
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Telehealth App Medici Lands $22M to Re-imagine the Doctor-Patient Relationship

by Fred Pennic 06/14/2018 Leave a Comment

Telehealth App Medici Lands $22M to Re-imagine the Doctor-Patient Relationship

Medici, an Austin, TX-based digital health startup focused on the future of doctors and patients has raised $22 million in Series A funding from individual investors including executives from well-known global companies such as Citadel, Dell, Publix, and Starwood Capital. The latest round brings the total amount of funding raised to date to $46.6 million.Today’s doctors are buried with regulatory requirements, administrative hurdles and downward pressure on their own costs to run their
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