Back in the day – the late 1960s, when social norms and the face of America was rapidly changing – a familiar public service announcement began preceding the nightly newscast. “It’s 10 p.m. Do you know where your children are?” Today, as the healthcare landscape changes rapidly with a seismic shift from the fee-for-service payment model to value-based care models, there’s a similar but new clarion call for quality healthcare: “It’s 2018. Do you know where your data is?”Compliance with the
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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant
Cedar Unveils Next Evolution of Patient Payment Platform to Optimize Revenue Cycle
Cedar, a patient payment and engagement platform, announced the next evolution of its flagship solution, Cedar Pay. The enhancements now allow providers to offer a truly unified patient billing experience and simple checkout options.Healthcare executives still struggle to help patients understand and pay healthcare bills, with 50 percent of provider executives reporting the need to improve the patient billing and payment experience, according to a recent Cedar study. The next evolution of
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The Impact of Digitization on Patient Experience is Here
Hospitals, and medical clinics in general, have complex and ever-changing environments. However, one thing that never changes is the overall commitment to put patients first and ensure that they’re provided with the best possible experience. First and foremost, that experience is about health and making sure patients are treated as quickly as possible with no complications. To that end, everything from bedside manner to wait times are closely monitored in an effort to provide patients with the
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AT&T and ZOTT Team Up to Redefine the Patient Journey and Improve Patient Satisfaction
ZOTT, the new, cutting-edge patient experience solution, and AT&T, a leader in empowering the digital healthcare transformation, today announced a collaboration to further advance the patient experience. Through innovative uses of cloud computing and over-the-top content distribution technology, the companies are redefining the patient journey.Now, patients and their families can access DIRECTV for BUSINESS through ZOTT's hospital platform, improving overall patient satisfaction. Research
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Patientco Lands $28M to Reimagine the Patient Financial Experience
Patientco latest Series B funding fuels expansion of patient billing and payments technology platform focused on creating a smarter patient financial experiencePatientco, an Atlanta, GA-based next-generation patient billing and payments technology company has raised $28 million in Series B funding led by private equity firm Accel-KKR. The round also included participation from BlueCross BlueShield Venture Partners / Sandbox Advantage Fund. Patientco plans to use the funding to accelerate expand
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UCSF and Dignity Health to Develop Digital Patient Experience Platform
Dignity Health and UCSF, announced a collaboration partnership to develop a digital patient experience platform that will provide information and access to patients when and where they need it as they navigate primary and preventive care, as well as more acute or specialty care. The new platform will utilize Dignity Health’s cloud-based infrastructure for its 40 hospitals, while UCSF will contribute its extensive knowledge of the patient experience in specialty care.Collaboration DetailsDuring
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CoxHealth Taps Kyruus to Optimize Patient-Provider Matching to Improve Patient Experience
Kyruus, a patient-provider matching health IT company, today announced that CoxHealth has selected the company’s ProviderMatch for Access Centers and ProviderMatch for Consumers solutions to optimize patient-provider matching and improve the overall experience for patients accessing care at the health system.As Springfield, Missouri’s only locally owned health system, CoxHealth sought a solution to enhance the patient experience from the first point of contact with the health system – through
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The Patient Experience and…Revenue Cycle Operations? The Two Are More Interlinked than You Might Think.
Think back to the last time you read a negative review about a restaurant. After reading the review, you probably dismissed the restaurant and considered other places to eat.Now, imagine you’re a patient considering options for an outpatient procedure and you came upon negative reviews about a provider. Chances are, you probably skipped that provider and opted for a consult with someone else. As providers, how can we fix this? Now, more than ever, patient satisfaction matters, especially given
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CareCloud Adds Spanish to Patient Experience Platform, Breeze
Medical groups using CareCloud's eCommerce platform Breeze en Español to help patients manage and pay for their healthcareAs part of a continued drive to improve every aspect of a patient’s experience and make healthcare more accessible, CareCloud, the platform for high-growth medical groups, is making its patient experience management platform, Breeze, available in Spanish. Through Breeze en Español, medical groups now will be able to remove the complexity and difficulty of scheduling,
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Breaking: CMS Proposes Historic Changes to Restore the Doctor-Patient Relationship & Streamline Clinical Billing
CMS proposed historic changes to Physician Fee Schedule (PFS) and the Quality Payment Program (QPP) to restore the doctor-patient relationship and streamline clinical billing.On Thursday, , the Centers for Medicare & Medicaid Services (CMS) proposed historic changes that would increase the amount of time that doctors and other clinicians can spend with their patients by reducing the burden of paperwork that clinicians face when billing Medicare. The proposed rules would fundamentally improve
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