Helen Hrdy, SVP of Customer Success at NRC HealthThe Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey hasn’t changed since its inception in 2006. Healthcare leaders have long wanted to see it reformed. Now, hospital groups are making the case for a major HCAHPS overhaul. The cause for the upheaval of a 13-year-old process is due largely in part to the impact on the complete care journey, specifically the patient experience. In order to incite change in today’s
Read More
Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant
Partners HealthCare Launches $100M, 5-Year Digital Health Initiative to Reshape the Patient Experience
- Partners HealthCare launches $100M, five-year digital health initiative focused on patient experience, clinical transformation, scaling research and development, and streamline hospital operations. - The digital health initiative will incubate innovative programs under development with the goal of expanding programs that show provider adoption and patient impact.Partners HealthCare today announced it has launched a five-year digital health initiative to improve the patient experience, boost
Read More
Express Scripts Launches First Digital Health Formulary for Apps & Devices
- Express Scripts launches its first digital health formulary that will allow employers and health plans to effectively manage a fast-growing segment of healthcare while improving access for patients.- Starting in January 2020, Express Scripts Digital Health Formulary will initially include 15 solutions for remote monitoring services and digital therapeutics that aid in the management of eight of the country's most common chronic conditions: diabetes, prediabetes, hypertension, asthma, pulmonary
Read More
The Evolution of EHR Workflows: From Counterintuitive to Intuitive Tools for Care
I recall a patient who was drinking heavily, who I was unable to meaningfully convince to reduce his alcohol consumption. He felt that his drinking was no different than his work colleagues and that he did not need to make any changes. When his labs returned, not surprisingly, his GGT and AST were elevated. I turned the screen and showed him the results as well as the upward trending of the result’s graph. He didn’t say much but was clearly taking it all in. When we met next, he
Read More
DispatchHealth Expands Service Line, Offers Hospital-at-Home Care
- DispatchHealth expands its on-demand acute care services to offer Advanced Care and Extended Care in the home.- The new services allow patients who previously required an expensive hospital stay to be treated at home. In a partnership with two health systems, DispatchHealth will offer patients a 24/7 dedicated medical team, remote monitoring, an emergency call button, and daily visits.DispatchHealth, a provider of tech-enabled in-home health care, today announced the launch of two additional
Read More
Corrona Acquires Patient Experience Company HealthiVibe
- Corrona acquires patient experience company HealthiVibe to further expand its presence in the patient experience marketplace. - HealthiVibe uses a systematic, evidence-based process to help pharmaceutical clients spearhead patient engagement initiatives at every stage of the product lifecycle.Corrona, LLC, a provider of real-world observational and syndicated registry data, announced today that it has acquired HealthiVibe, LLC, an Arlington, VA-based patient experience company. Financial
Read More
Rise of Digital Voice Assistants & The Hospital Room of the (Near) Future
Hospital rooms thrum with the steady beat of monitors. And while a patient must quickly adapt to a cacophony of beeps and drips, when a sudden alarm pierces the air, it’s a nerve-wracking experience—especially if a nurse doesn’t step in immediately. The patient must fumble for the nurse-call button, which can usually be found dangling by the side of the bed. But if you’re sick, weak or hugely pregnant, even rolling over slightly to grab the cord can be a herculean effort.
Soon that dangling
Read More
Analysis: November 2019 Health IT M&A Activity, Public Company Performance
– Healthcare Growth Partners' (HGP) summary of Health IT/digital health mergers & acquisition (M&A) activity, and public company performance during the month of November 2019We did a doubletake when we noticed all of the HGP healthcare indices climbed approximately 10% during the month of November. Year-to-date, the S&P 500 is up over 25% and the HGP healthcare indices are all hovering in that range. In the two month period since September, when talk of universal healthcare reached
Read More
Elevating The Hospital Room Waiting Experience: 6 Factors to Consider
We spend so much time in our healthcare facilities’ public waiting areas, so it should come as no surprise that one survey found that 63 percent of patients cite the most stressful thing about going to their doctor is waiting to be seen. Additionally, research has shown that 85 percent of people believe that wait time is either somewhat or very important to their overall patient experience. Doctor and hospital visits comprise some of the most anxiety-ridden events in our lives.
Who wouldn’t want
Read More
Philips, Humana Partner on 2 Pilot Programs to Improve Care for At-Risk Medicare Advantage Members
- Philips and Human collaborate on new pilot programs designed to help support independent living for at-risk Medicare Advantage members by providing 24/7 access to care. - Humana is identifying a pilot group of members with severe CHF. Philips is providing members with kits that include an interactive tablet that syncs data from connected measurement devices via wireless technology. - Humana is identifying members who are at-risk and offering them Philips Lifeline medical alert service,
Read More