– Zipnosis and GYANT join forces to offer a more intuitive and accessible digital patient experience with a digital front door for healthcare organizations.
– The new joint solution combines GYANT’s chat-based AI patient engagement and evaluation capabilities with Zipnosis’ virtual and asynchronous care capabilities to improve the digital patient experience throughout the entire care journey, while simultaneously efficiently utilizing staff resources and improving care.
Zipnosis, a Minneapolis, MN-based multi-modal virtual care provider built to improve the patient and provider experience, and GYANT, an artificial intelligence (AI) enabled platform for improving care utilization and pathways, announced today they are partnering to offer a larger, more holistic Digital Front Door for healthcare The Zipnosis + GYANT Digital Front Door is available now for healthcare organizations committed to a seamless patient experience. organizations.
Today’s Disjointed Patient Experience
The challenges facing healthcare today have been codified over decades. As a result, patient engagement and communication is disjointed across the different stages of the healthcare journey, leaving patients confused and putting a strain on health system resources. Zipnosis and GYANT are committed to helping the industry better serve patients across the continuum of care, seamlessly integrating technology into workflows across service lines and use cases.
The Zipnosis + GYANT Digital Front Door Overview
The combined solution empowers healthcare organizations, through one software integration, to improve their digital patient experience, more efficiently use staff resources, and accelerate their virtual care strategy. The solution leverages artificial intelligence to offer patients support and personalization throughout their entire care journey, bringing together GYANT’s chat-based solution for initial patient engagement and evaluation, and the Zipnosis virtual care platform with industry-leading asynchronous technology, a large breadth of protocols, and diagnosis and triage capabilities. Together, Zipnosis and GYANT support over 47 health systems nationwide.
Why It Matters
“It’s time for digital tools in healthcare that actually improve the human experience. Zipnosis has been committed to creating a Digital Front Door in healthcare for years, in fact we were so committed to the idea we trademarked the term in 2016. However, our partnership with GYANT marks a new era in that commitment. Together we have created an even broader funnel for patients that want to understand how to start accessing healthcare services, regardless of the service. Our partnership ensures customers are able to install a single Digital Front Door. This means one contract, one implementation process, and one EMR integration.”Jon Pearce, Zipnosis Co-Founder & CEO