What You Should Know:
- MedStar Health launches a new patient experience platform, a patient-focused tool that has the most comprehensive product features available in the region to greatly improve the patient experience and access to care, powered by b.well Connected Health, a Baltimore-based digital health platform company focused on re-imagining the consumer healthcare experience and supporting healthcare stakeholders with their digital transformation efforts.
- Using a smartphone,
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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant
3 Ways Conversational Insight Can Unlock a Positive Patient Experience
The healthcare landscape is changing, and not just because of the pandemic. Trends like consumerization and reimbursements tied to patient experience have pushed many healthcare providers toward an accelerated digital transformation – including the modernization of the contact center. Those that have embraced this transformation have started to implement solutions and structures like patient portals and a single contact center that handles every patient request, from appointment scheduling to
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DrChrono and Solv Integrates to Enhance the Patient Experience
What You Should Know:
- DrChrono Inc., an EverHealth® solution that is developing an essential platform and services for modern medical practices, today announced an integration partnership with Solv, an app that delivers everyday healthcare on-demand, equipping providers with the technology they need to improve patient access to quality healthcare, virtually or in person.
- The integration aims to ultimately provide a simple, friendly, and transparent experience that increases
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How Hospitals Can Build Trust and Bolster Patient Experience Through Data and Insights
In any industry, the systems created to enhance customer experience are in orbit around a singular premise: trust. In healthcare, trust is foundational to patient experience, yet it is still largely ignored in our conversations about healthcare transformation.
In order for patients to feel confident in the care they are receiving—and for a great patient experience—they need to trust their care providers. It’s an endemic challenge across healthcare as patients deal with a widening
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What Are Digital Wallets and What Do They Mean for Healthcare?
Digital wallets are a payment option that continues to gain traction among consumers due to their simplicity and ease. Many providers, however, may be unfamiliar with the technology and how it can benefit their practices and patients.
At the most basic level, a digital wallet is a digital, mobile version of patients’ financial accounts that is easily accessible via a computer or smartphone, eliminating much of the need to carry an actual wallet. Digital wallets can be used by consumers
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M&A: Phreesia Acquires Insignia Health to Improve Patient Experience
What You Should Know:
- Phreesia’s acquires Insignia Health, a mission-oriented company dedicated to improving health outcomes through patient activation.
- Insignia has an exclusive worldwide license for the Patient Activation Measure® (PAM®).
Phreesia, a customized patient intake software platform today announce it has acquired Insignia Health, LLC, a founder-led and mission-oriented company dedicated to improving health outcomes through patient activation. The acquisition is a
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Beyond the Digital Front Door: 4 Mobility Tenets for Superior Patient Experience Design
As the front door to healthcare organizations becomes increasingly digital, these rules for engagement are fast becoming the keys to unlocking patient loyalty.
As healthcare digital innovators, we are witness to a fundamental shift in consumer experience expectations. With rising costs, increased quality of care expectations, and access to an expanding array of choices in care, consumers are demanding greater control of their healthcare experiences – and their loyalty to any
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MUSC Deploys Notable’s Intelligent Automation Platform to Transform Patient Experience
What You Should Know:
South Carolina's only comprehensive academic health sciences center deploys Notable’s intelligent automation platform to expand access to high-quality, equitable care.
Notable, the leading intelligent automation company for healthcare, today announced an innovation partnership with The Medical University of South Carolina (MUSC Health) to create a digital experience for patients throughout their care journey. MUSC Health will leverage
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How Near-Infrared Imaging Technology is Improving the Patient Experience
Imaging technologies are continuously improving. In some cases, imaging advancement allows for enhanced diagnostics, such as using a CT scan to classify a tumor. However, imaging advancements are also showing promise as a way to improve patient experience at the time of the procedure. In particular, their benefits are being showcased in the blood work field to expedite the blood drawing or IV placement experience and reduce patient discomfort.
One of the most common complaints when
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Luma Health Secures $130M to Optimize Patient Journey
What You Should Know:
- Luma Health, a provider of patient engagement technology raises $130M to unify, automate, and transform patients’ healthcare journey.
Luma Health, a San Francisco, CA-based patient engagement platform, today announced a $130 million Series C funding round led by FTV Capital, a sector-focused growth equity investment firm, with participation from existing investors. This latest round brings Luma Health’s total funding raised to $160
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