When it comes to consumer engagement, other industries have had a significant head start. For years, retailers, banks, and other customer-centric organizations have been working hard on curating digital experiences that simplify, personalize, and secure interactions and transactions with their consumer base.
Accessing your savings account through an app is now the standard for millions of people. It’s second nature to use the chat feature on a clothing retailer’s website to get information
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Patient Access in Healthcare | Revenue Cycle Management
9 Executive Revenue Cycle Predictions/Trends to Watch in 2023
Nate Maslak, the co-founder/CEO of Ribbon Health
Price Transparency: In 2022, we saw CMS’s Transparency in Coverage rule go into effect, requiring non-hospital entities like health plans and providers to publish publicly available rates for care. In 2023, we’ll see this price transparency data become more mainstream as it finally makes its way into the hands of patients, empowering them to find the best care for them, reevaluate their care choices, and shop around for the best possible care
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M&A: Arrive Health Acquires UPMC Enterprises Pharmacy Technology
What You Should Know:
- Arrive Health, a provider of real-time benefit tools and integrated solutions that improve patient affordability, today announced the acquisition of a suite of innovative patient engagement and automation technologies developed by UPMC Enterprises and the UPMC Pharmacy Network.
- The acquisition adds AI-driven virtual assistant technology and a robust patient management system to its affordability offerings, expanding support for more than 200 million
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Orbita Launches Blaze to Convert Websites into Virtual Assistant
What You Should Know:
- Orbita, a leading provider of intelligent virtual assistants and workflow automation for healthcare, launched a new solution set to transform the healthcare website experience. Orbita Blaze uses conversational AI and advanced search technology to interpret and address patients’ requests promptly and with precision, so they access the information and care they need.
- Poor healthcare web navigation has historically been a barrier to care, as 78%
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17 Executive Hospital/Health System Predictions to Watch in 2023
Vijay Kedar, Co-Founder and CEO at Tomorrow Health
Health systems will realize their challenges are not transitory but systemic: This year saw health systems facing a myriad of compounding threats – from historic inflation exacerbating their cost structures, front-line clinician burnout driving widespread labor shortages, and increased capacity issues that left patients in hospital facilities one full day longer than in the prior year. As the financial markets turned south, many institutions
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M&A: LeanTaaS Acquires Hospital IQ, Combined Valuation Exceeds $1B
What You Should Know:
- LeanTaaS, Inc., a provider of AI-powered and SaaS-based capacity management and patient flow software for health systems, today announced it has acquired Hospital IQ, a provider of intelligent automation solutions for hospitals. The acquisition values the combined company at more than $1 billion in enterprise value and enables it to power intelligent operations across more than 180+ U.S. health systems. The financial terms of the acquisition were not disclosed.
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Backed by CVS Health, Array Behavioral Care Raises $25M for Virtual Psychiatry/Therapy
What You Should Know:
- Array Behavioral Care, the nation’s leading virtual psychiatry and therapy practice, announced today the closing of its latest $25M equity round to further scale modern behavioral healthcare across the continuum, with CVS Health leading the round. Existing investors also joined the round and contributed additional capital.
- The financing builds upon a long history between Array and CVS Health and opens doors to new levels of collaboration to expand access to
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KeyCare Completes $27M Round to Expand Epic-based Virtual Care Platform
What You Should Know:
- KeyCare, Inc., the nation’s only virtual-first care platform built with Epic, announced the completion of its Series A funding round following new investments from Ziegler and two additional health systems. This expanded backing brings KeyCare's total Series A raise to over $27 million.
- These investors join 8VC, LRVHealth, Bold Capital, and Spectrum Health Ventures in support of KeyCare's mission to improve patient access, expand
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Half of Infusion Centers Struggling to Keep Up with Demand
What You Should Know:
- LeanTaaS, Inc., an AI-based predictive and prescriptive analytics company in healthcare operations, today announced its The State of Cancer Centers in 2022 Special Report, stemming from a survey conducted in partnership with The Association of Community Cancer Centers (ACCC) in mid-2022.
- With responses from nearly 100 cancer center leaders, hailing from hospitals and health systems across the country, the survey focuses on the operational challenges that infusion
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Yale New Haven Health to Provide Musculoskeletal Care in Patients’ Homes, Powered by IncludeHealth
What You Should Know:
- IncludeHealth, a digital musculoskeletal (MSK) health company, today announced a partnership with Yale New Haven Health System (YNHHS) to transform care for patients with musculoskeletal health conditions.
- The partnership aims to deliver a best-in-class hybrid MSK care model for all YNHHS patients. The care model combines Yale New Haven Health’s world-renowned in-person orthopedic services with IncludeHealth’s Musculoskeletal Operating System (MSK-OS™) to deliver
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