What You Should Know
A report by the Center for Connected Medicine (CCM) at UPMC and KLAS Research reveals that while 93% of surveyed health system leaders have deployed third-party AI, strategy and testing infrastructure lag far behind.Clinical documentation and ambient scribing lead deployment at 52%, followed by revenue cycle and coding (36%), medical imaging (32%), and EHR-embedded clinical decision support (32%).While 92% of organizations conduct pre-deployment testing, less than half
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KLAS Research Reports | Healthcare IT Research Reports | Analysis, Trends
KLAS Research Releases 2026 ERP Implementation Services Report: Segment Leader Scores and Satisfaction Drivers
What You Should Know
The 2026 KLAS ERP Implementation Services Report evaluates services firms across two distinct operational tracks: ERP Implementation Leadership (prime technical/project implementers) and ERP Business Transformation & Implementation Leadership (broad strategic, operational, and financial redesign).The Performance Leaders: Huron took the 2026 Best in KLAS award for ERP Implementation Leadership (scoring 91.5 overall), while KPMG earned the 2026 Best in KLAS award for
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KLAS Arch Collaborative Releases 2026 Report on CMIO & CNIO Perspectives on Clinician Experience
What You Should Know
The Core Paradox: According to a new 2026 report from the KLAS Arch Collaborative, healthcare organizations that prioritize costs above all else are experiencing the highest rates of clinician burnout.The Domino Effect: Neglecting clinician well-being does not save money. The report proves that ignoring burnout leads directly to interrelated issues: increased staff turnover, decreased patient experience, and ultimately, increased operational costs.The AI Band-Aid: Ambient
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KLAS Report: Epic’s Native Ambient Speech Tool Reshapes Customer AI Strategies
What You Should Know:
- A new KLAS Flash Insights report explores how Epic’s native clinician-facing ambient AI speech tool has the potential to reshape the market.
- Initially, Epic provided ambient speech through integrations with partners like Microsoft and Abridge. However, at its annual UGM in August 2025, Epic announced its own native clinician-facing ambient speech tool, developed with Microsoft.
- To understand the industry reaction, KLAS
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Building a Better Future Through Collaboration: How Payer-Provider Partnerships Are Transforming Healthcare
The success stories emerging from payer-provider collaborations offer a hopeful counterpoint to the fragmentation and frustration so often heard about in healthcare. These strategic alignments between payers, providers, and health IT vendors prove that streamlined operations, better care delivery, and stronger financial outcomes are not just possible but repeatable.
Each year, the KLAS K2 Collaborative Points of Light report highlights real-world partnerships that have delivered measurable
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Navigating the Policy Fog: Healthcare Organizations Adapt to Unprecedented Uncertainty in 2025
What You Should Know:
- Healthcare delivery organizations (HDOs) are grappling with significant financial, legal, and operational challenges stemming from proposed economic and healthcare policy changes from Congress and the new administration, according to a new KLAS report. This high level of uncertainty, intensified by unrecovered pre-COVID margins, staffing shortages, and rising costs, is forcing HDOs to proactively adapt their strategies.
- The report, "Navigating the
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KLAS Report Evaluates AI Data Science Solutions in Healthcare
What You Should Know:
- A new report from KLAS Research examines the use of artificial intelligence (AI) and machine learning (ML) within healthcare data science solutions.
- The KLAS report, which builds upon a previous KLAS analysis, explores how healthcare organizations are utilizing these technologies, the outcomes they are achieving, and the effectiveness of vendor partnerships in driving success.
AI in Healthcare: A Broad Landscape
The report emphasizes
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Abridge Wins Inaugural CHIME and KLAS Trailblazer Award for Healthcare AI Innovation
What You Should Know:
- Abridge, a provider of generative AI solutions for healthcare, today received the first annual Trailblazer award from the College of Healthcare Information Management Executives (CHIME) and KLAS Research.
- The prestigious award recognizes vendors that demonstrate exceptional leadership and transformative innovation in healthcare.
Abridge was honored for its groundbreaking AI platform that streamlines clinical documentation, reduces clinician burnout,
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Epic in the Public Cloud: Scalability and Satisfaction on the Rise, But Challenges Remain
What You Should Know:
- Over the past few years, healthcare organizations have increasingly turned to public cloud providers like AWS and Microsoft Azure to host their Epic electronic health record (EHR) systems. Driven by the promise of scalability, cost savings, and improved performance, this trend shows no signs of slowing down.
- A new report from KLAS Research provides an updated look at the viability of Epic in the public cloud, highlighting both successes and ongoing
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KLAS: Small Hospitals Face Buyer’s Remorse for EHR Selections
What You Should Know:
- KLAS Research has released a new report reveals EHR selection buyer's remorse among recent decison-makers at small standalone hospitals (1-200 beds).
- The report, US Acute Care EHR Market Share 2024 is based on interviews with hospital leaders and an analysis of market share data, reveals key trends in EHR selection, implementation, and satisfaction among small hospitals.
Epic, MEDITECH, and Oracle Health Dominate the Market
While small hospitals
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