Today’s healthcare organizations (HCOs) are under increasing pressure to develop effective models for capturing patient experience data for quality performance scores, as the recent CMS 2019 policy changes made clear when they adjusted the weightings for Star Ratings measures. This in turn is motivating executives to gather data about the patient experience in real-time and not retrospectively, in theory enabling them to adjust policies and practices more effectively. However, they are likely to
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Chilmark Research
Chilmark Report Reveals Adoption Challenges for Patient Relationship Management Solutions
Enterprise healthcare organizations (HCOs) striving to improve patient engagement increasingly turn to solutions that can be described as patient relationship management (PRM) – but, as the latest report from Chilmark Research describes in detail, it’s much more than a rebranding of customer relationship management (CRM) for healthcare.The Market Scan Report, Patient Relationship Management: Higher Stakes Than CRM, describes why HCOs are interested in solutions that promise more targeted patient
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Chilmark Report: Accessing The Growing Market for Condition Management Solutions
Key healthcare stakeholders are accelerating the adoption of more personalized and holistic approaches to chronic condition management, driven by continuing concerns about rising healthcare costs. Health insurers and self-insured employers continue to lead in adoption with providers continuing to be laggards according to the latest report from ChilmarkResearch.The Assessing the Market for Condition Management Solutions Market Scan Report describes the critical market trends in the healthcare
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Chilmark: Healthcare Analytics Vendors Are Struggling to Exploit New Sources of Data
Analytics vendor solutions have matured; however, vendors are struggling to exploit new sources of data in a rapidly transforming industry, according to the latest report from Chilmark Research. The report, 2017 Healthcare Analytics Market Trends Report, assess critical changes in vendor solutions and how well they map to provider needs. Chilmark finds that analytics solutions and care management applications are more tightly linked now and show promise for moving analytics-derived insights
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Chilmark: 2 Recommendations to Drive Speed to Value for PHM Strategies
Population health management (PHM) models are difficult to develop and replicate due in large part to unique, local market circumstances. This is forcing healthcare organizations (HCO) to begin their PHM journey from different starting points in a complex, diverse, and competitive market. The fragmented, regionalized nature of the healthcare market creates challenges for HCOs and their supporting vendors to deliver consistent, replicable PHM solutions that are scalable across the industry. The
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Chilmark Report: 2017 State of the ACO Value-Based Model & Its Market Evolution
Successfully enabling an Accountable Care Organization is extremely challenging: There isn’t one standard ACO model; there isn’t one single ACO national policy; there isn’t one specific map to follow to build an ACO nor measure its success. There are few if any best practices readily available for healthcare organizations to adopt and make a successful transition to value-based care (VBC) within an ACO model. This has created a strong market need for high-service solution vendors that can guide
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Chilmark Unveils Value Chain Model for Healthcare Analytics
As the healthcare industry continues its transition to value-based care (VBC), most organizations struggle to formulate a clear and concise analytics strategy that will support this transition. The latest report from Chilmark Research, "The Necessity of a Value Chain Model for Healthcare Analytics," provides healthcare organizations (HCOs) a model for building an analytics strategy that aligns with their VBC needs as well as a set of requirements for their analytics platforms in order to insure
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Chilmark Research: Provider-Led Care Management Still In its Infancy
Chilmark Research has released its inaugural 2016 Care Management Market Trends Report on the growing market for provider-centric care management solutions. The report is an in-depth review of over 100 solutions currently available in the market, for which a subset of leading vendors have been comprehensively reviewed.
Defining Care Management
At a fundamental level, care management requires medical professionals to practice medicine differently. Care management will have to
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