What You Should Know:
– Today, Empathy, a digital companion app combining technology and human support to empower bereaved families, is coming out of stealth with $13M in seed funding, backed by major VC firms including General Catalyst and Aleph.
– Empathy’s technology streamlines the bureaucracy around loss – freeing families to deal with emotional repercussions and to be there for one another. Launched in 2021 and headquartered in New York and Tel Aviv, Empathy was founded by Ron Gura and Yonatan Bergman and is backed by VC firms General Catalyst and Aleph.
– At least three million Americans die each year, leaving many grieving families in distress, not just from their loss but from the logistical nightmare that follows. In the weeks and months following a death, these families spend over 500 hours, on average, dealing with immediate needs, like arranging a funeral and validating a will, as well as long-term processes such as account cancellations, estate administration, benefit claims, and property cleanout. Technology makes this bureaucracy more efficient – freeing families to deal with emotional repercussions, and to be there for one another.
– Combining technology and human support, Empathy provides a digital companion application built to empower bereaved families. Empathy’s software streamlines end-of-life bureaucracy, minimizes tedious tasks, and automates processes involved in the administration of an estate. Simplified steps assist families in completing action items, making informed decisions, and avoiding common mistakes. The experience is personalized for each user to ensure families are not overwhelmed by an excess of information. Human support is available to provide users both emotional and practical assistance, creating a hybrid experience to help families navigate arrangements and grief.