Virtual care platform Teladoc Health, today announced new capabilities that enable health systems to deliver a broader spectrum of virtual care services and to streamline diagnostic testing orders. The new Clinical WorkScope and Diagnostic Testing capabilities are now available to all current and future users of the Teladoc Health SaaS-based licensed platform.
Here is a look at Teladoc’s expanded capabilities:
– Clinical WorkScope – Enabling Unlimited Virtual Use Cases with Unprecedented Configurability
Clinical WorkScope, Teladoc Health now helps health systems provision virtual care for multiple specialties, enabling patients to access the broadest spectrum of clinical services through a unified, branded consumer experience. Approximately three-quarters of health systems either currently have or are implementing consumer telehealth programs in 2019 and an increasing number of systems are deploying virtual care to serve complex care needs, such as post-discharge readmission prevention and chronic condition management.
At the heart of Clinical WorkScope is the ability for health systems to configure clinical rules such that the virtual workflow is consistent with the essential elements of the health system’s in-person operating model. It supports the configuration of patient routing paths, clinical workflows, physician groupings, and pricing models that are necessary for virtual care access to specialists and specialty clinics. The virtual care platform can also be customized to reflect the health system’s enterprise and specialty clinic brands, fully supporting the health system’s brand and consumer experience strategy.
– Integrated Diagnostic Testing Capabilities
An additional new clinical feature from Teladoc Health enables clinicians delivering care through a health system’s licensed platform to order diagnostic imaging and laboratory tests from the health system’s own facilities, as well as from nationally-recognized organizations including LabCorp and Quest Diagnostics. Fully-integrated into the virtual care workflow, this functionality improves patient care by expediting necessary tests, diagnosis, and treatment and assuring the data is integrated into the patient record.
“As hospitals and health systems continue their focus on growth, quality and enhanced service experience, enabling widespread use of virtual care is a strategic, must-have in their enterprise toolkit for 2019 and beyond,” said Alan Roga, MD, president, Hospitals and Health Systems, Teladoc Health. “Virtual care is fundamental to care expansion, clinician efficiency, cost reduction, and quality enhancement across all patient populations. We’re thrilled to help our clients evolve their traditional bricks-and-mortar model through continued innovation that naturally extends their infrastructure to meet more patient care needs.”