Improving patient experience is a primary concern for behavioral health providers today. A positive patient experience can keep clients returning, while a frustrating or confusing experience may push them away. With so much on the line, it’s important to get it right. One of the most powerful tools in a behavioral health practice’s arsenal is a user-friendly, highly functional patient portal. These portals are often clients’ main point of connection to a practice outside of appointments.
What
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Secure Messaging in Healthcare | Care Coordination | Clinical Communication | News, Analysis - HIT Consultant
Biometrics as the Next Frontier of Authentication in Healthcare
As a result of the COVID-19 pandemic, more healthcare consumers than ever before have begun to engage digitally with their healthcare providers rather than seek in-person treatment and care options. A survey recently released by software company Redpoint Global found that 65 percent of consumers reported using telehealth during the pandemic, with 34 percent of those respondents indicating they will continue to do so as the pandemic winds down.
In this context, it’s no surprise that
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UNC Health, Partners with WELL Health/Gozio to Improve Mobile App
What You Should Know:
- UNC Health has announced that it is releasing new features within its mobile platform.
- Partnering with industry leaders, Gozio Health and WELL Health, UNC Health is integrating Gozio-powered wayfinding with the WELL Health patient communications platform to create a more seamless, integrated digital experience for patients. The result is a 443% increase in mobile downloads and interactions with a consumer-facing digital front door.
Digital Elements to
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Interoperability: A Powerful Solution to Staffing Challenges Continues to be Overlooked
In our ever-changing world, clinicians nowadays must find more efficient ways to operate with fewer resources. Increased patient loads, reimbursement changes, rule and regulation adjustments and thin margins, all while being short-staffed can be compared to a smoldering bonfire that reignites every time the wind blows. As if that weren't enough, post-acute providers will begin to feel even more heat if they don’t embrace interoperability. Our global demographics simply will not be able to
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WellSky Acquires TapCloud, Health AI Platform to improve Patient Engagement
What You Should Know:
- Today, Wellsky announced the acquisition of TapCloud, a virtual, interoperable, and AI-driven patient engagement platform that allows patients to share symptoms and other health data with providers via virtual visit technology, secure messaging, and remote symptom screening protocols.
- Frequent communication between patients, clinicians, and payers is critical to providing quality care and delivering on value-based care. TapCloud’s interoperable, AI-driven platform
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Onyx, AMA Innovations Form Collaboration to Build FHIR-Based Messaging
What You Should Know:
- Onyx and AMA Innovations partner to rethink ways FHIR-based messaging technology can improve links between healthcare and community-based organizations.
- As part of the collaboration, both organizations will jointly
target grant opportunities through HHS’ Administration for Community Living’s
Social Care Referrals Challenge Program.
Onyx Technology LLC and AMA Innovations Inc., a technology development subsidiary of the American Medical Association, today
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Transitioning from Traditional to E-Fax: How Healthcare Communications are Transforming Post-COVID
The majority of industries have decreased or eliminated their use of the traditional fax machine over the past decade, including aviation, retail, and even finance. While the healthcare industry is at the forefront of disease research and treatment, however, it is still heavily reliant on this aging technology.
Traditional fax has become ubiquitous in healthcare. It worked for health systems for many years, but the overwhelming volume of patient data and paper documents the healthcare
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For Better Patient Care Coordination, We Need Seamless Digital Communications
A recent Advisory Board briefing examined the annual Centers for Medicare & Medicaid Services (CMS) Readmission penalties. Of the 3,080 hospitals CMS evaluated, 83% received a penalty for payments to be made in 2021, based on expected outcomes for a wide variety of treated conditions. While CMS indicated that some of these penalties might be waived or delayed due to the impacts of the Covid pandemic on hospital procedure volumes and revenue, they are indicative of a much larger
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Making the Case: Why Pagers and Smartphones Should Wed
Clinicians in healthcare settings typically have information coming at them from all directions, at all times, and often with little distinction as to the level of urgency. It makes for inefficiency and confusion for today’s busy doctor.
In today’s hospital setting, that disjointed communication creates dissonance and distraction. Even though the world has gravitated to the ubiquitous use of smartphones, that’s not the dominant form of connection for physicians. The vast majority of hospitals
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Vocera Acquires Secure Communications Platform EASE Applications
What You Should Know:
- Today Vocera Communications acquires EASE Applications,
a provider of a secure communication platform and mobile application that
delivers updates, messages to patients’ loved ones, during surgeries and at
other times.
- The Orlando-based EASE offers a cloud-based service
that is built to improve the patient experience by enabling friends and family
members to receive timely updates about the progress of loved ones in the
hospitals. Care team members can send
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