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Patient Satisfaction Impact on Healthcare | News, Analysis, Insights - HIT Consultant

Waystar Launches AI/RPA Platform to Automate Revenue Cycle Processes

by Jasmine Pennic 02/24/2020 Leave a Comment

Waystar Launches AI-Powered Platform to Automate Revenue Cycle Processes

- Waystar Launches Hubble, an artificial intelligence and automation platform, Hubble that automates revenue cycle processes to help providers collect payment faster and more effectively. - The platform uses AI to help providers fix outdated and inefficient billing processes -- helping hospitals that are struggling financially, as well as helping patients avoid issues like surprise medical bills, by improving accuracy and price transparency.  Waystar, a Chicago, IL-based provider of
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Patient Financial Engagement Startup MedPilot Raises $1.5M to Fuel Expansion

by Fred Pennic 02/20/2020 Leave a Comment

Patient Financial Engagement Startup MedPilot Raises $1.5M to Fuel Expansion

- Patient financial engagement startup MedPilot raises $1.5M in funding to fuel its next stage of growth, bringing its total to date to $3.6M. - MedPilot’s patient financial relationship platform transforms patient billing through customized outreach tailored to people's preferences. MedPilot, a Cleveland, OH-based patient financial engagement company announced it has raised $1.5M in funding led by JumpStart, TurnCap, Northcoast Fund, Wavemaker Three-Sixty Health, Valley Growth
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Report: Digital Health Tools Fail to Keep Up with Patients’ Expectations

by Fred Pennic 02/18/2020 Leave a Comment

Report: The future of the Digital Patient Experience

- New research report from the Center for Connected Medicine (CCM) finds that health system apps and other digital health tools for patients are not providing the best consumer patient experience. - CCM partnered with HIMSS Media to conduct a survey of 136 qualified professionals at U.S. hospitals and health systems in September 2019. - The report reveals that fewer than 1 in 3 respondents believe their organization is providing a best-in-class digital experience for patients. The result
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3 Ways Healthcare IT Depts Can Start Prepping for “Medicare For All”

by Mark Ferlatte is CTO of Truss 02/05/2020 Leave a Comment

How Healthcare IT Depts Should Prep for Medicare for All

Once a long-shot, the idea of universal healthcare in the U.S. is inching closer to reality, particularly as many 2020 candidates promise an expedient implementation of a national federally-run program (or some version of it). Nearly half of doctors support a “Medicare for all” model, and while this won’t change the practice of medicine, it will greatly affect how those providers use technology to run their businesses.  This is particularly true for small- and medium-sized providers; large
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R1 Expands Physician Practice Footprint with District Medical Group

by Jasmine Pennic 02/03/2020 Leave a Comment

R1 Expands Physician Practice Footprint with District Medical Group

- R1 recently announced an expansion of their revenue cycle management services to the medical group market; it has announced that District Medical Group (DMG) is the first partner in this new offering.- R1 was selected to improve the financial performance, support significant growth and navigate complex payment models, allowing DMG to focus on providing top-quality care to patients while making their organization more nimble, transparent and profitable both in the short and long-term.R1 RCM
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A Matter of Trust: 3 Tips for Outsourcing Out-of-Pocket Support

by Sue Czubala, Chief Client Success Officer, AccessOne 02/03/2020 Leave a Comment

A Matter of Trust: 3 Tips for Outsourcing Out-of-Pocket Support

The cost of family health coverage topped $20,000 this year—as much as an economy car. As consumers shoulder higher out-of-pocket costs than ever, health systems are bracing for the impact.  A recent survey found that while 81 percent of healthcare leaders say rising consumer responsibility will affect revenue, leaders of larger organizations are even more concerned about the toll on finances: - 33 percent of health system executives believe increased consumer responsibility will have a
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How Software Solutions Can Help ASCs Maximize the Revenue Cycle in 2020

by Tara Vail, Chief Operating Officer, HST Pathways 01/09/2020 Leave a Comment

How Software Solutions Can Help ASCs Maximize the Revenue Cycle

In the modern health care environment, health care executives must be careful custodians of precious resources. Yet in December 2018, 26 percent of hospitals still lacked an effective healthcare revenue cycle solution. Other research has found that over 60 percent of hospitals and health systems are not realizing optimal value from their electronic health record (EHR ) system, causing the organizations to collaborate with other vendors and outsourcing companies to improve revenue cycle
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In-app Chat: The Future of Secure Doctor/Patient Communications?

by John Kim, CEO of SendBird 01/06/2020 Leave a Comment

In-app Chat: The Future of SecureDoctor/Patient Communications

It has not been easy for technology to permeate the healthcare industry, primarily due to stringent regulations that protect patient privacy— specifically HIPAA and HITECH. These regulations are both good and necessary, pushing technology providers to become more secure and private in order to gain entry into a market that touches nearly everyone’s life in some capacity. The bar is high.   As such, it has taken some time for new technologies to take hold safely within healthcare. But
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Rise of Digital Voice Assistants & The Hospital Room of the (Near) Future

by Murray Izenwasser, VP of Consulting and Design Thinking at OZ 12/10/2019 Leave a Comment

Digital Voice Assistants and the Hospital Room of the (Near) Future

Hospital rooms thrum with the steady beat of monitors. And while a patient must quickly adapt to a cacophony of beeps and drips, when a sudden alarm pierces the air, it’s a nerve-wracking experience—especially if a nurse doesn’t step in immediately. The patient must fumble for the nurse-call button, which can usually be found dangling by the side of the bed. But if you’re sick, weak or hugely pregnant, even rolling over slightly to grab the cord can be a herculean effort. Soon that dangling
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Q/A: Life Image CEO Matthew Michela Talks Data Sharing Challenges in Breast Imaging

by Erica Garvin 10/31/2019 Leave a Comment

Life Image CEO Talks Matthew Michela Creating Easier Access to Breast Imaging Data

- President and CEO Matthew Michela talk about how Life Image is creating easier access to breast imaging data while also solving some of data sharing’s biggest snags. Interoperability—it’s the long-awaited result that evolving HIT promised to bring with it, and yet, it still gets left behind. Disparate data is not a problem exclusive to one data type or innovation; breast imaging, for example, has created some of the toughest challenges. However, there is now an app for that. Life Image,
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