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Patient Satisfaction Impact on Healthcare | News, Analysis, Insights - HIT Consultant

Amwell and Cigna Ranks High in Telehealth Patient Satisfaction, J.D. Power Finds

by Fred Pennic 10/02/2020 Leave a Comment

Amwell and Cigna Ranks High in Telehealth Patient Satisfaction, J.D. Power Finds

What You Should Know: - Amwell ranks highest among direct to consumer brands and Cigna ranks highest among health plans for telehealth patient satisfaction, according to the J.D. Power 2020 U.S. Telehealth Satisfaction Study - Though telehealth has been pitched as a solution to improve access to healthcare for everyone, more than half (52%) of telehealth users say they encountered at least one barrier that made it difficult to use telehealth. Patient satisfaction with
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4 Areas Driving AI Adoption in Hospital Operations and Patient Safety

by Renee Yao, Global Healthcare AI Startups Lead at NVIDIA 09/30/2020 Leave a Comment

4 Reasons Why Now Is the Time for Hospitals to Embrace AI

COVID-19 has put a tremendous burden on hospitals, and the clinicians, nurses, and medical staff who make them run.  Many hospitals have suffered financially as they did not anticipate the severity of the disease. The extended duration of patient stays in ICUs, the need for more isolated rooms and beds, and the need for better supplies to reduce infections have all added costs. Some hospitals did not have adequate staff to check-in patients, take their temperature, monitor them regularly, or
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Embright Taps Innovaccer to Advance Population Health Initiatives

by Jasmine Pennic 09/24/2020 Leave a Comment

Embright Taps Innovaccer to Advance Population Health Initiatives

What You Should Know:  -Clinically integrated network (CIN) Embright selects Innovaccer to advance population health initiatives across its network.  -  The clinically integrated network will leverage Innovaccer’s Data Activation Platform to track its overall performance and address patient healthcare needs. Innovaccer, Inc., a healthcare technology company, today announced it has partnered with Embright, a Pacific Northwest-based clinically integrated network (CIN) founded by UW
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Designing A Digital Experience to Drive Revenue and Patient Engagement

by Bill Krause, VP and GM, Digital Experience and Consumer Engagement at Change Healthcare 08/20/2020 Leave a Comment

Designing A Digital Experience to Drive Revenue and Patient Engagement

With the rise of healthcare consumerism, people are looking to hospitals, health systems, and physician practices to deliver the same user-friendly, digital experiences they receive from other industries. A recent survey found that more than 80% of consumers surveyed believe “shopping for healthcare should be as easy as shopping for other common services.” Specifically, they want streamlined access points online where they can shop for and purchase healthcare, easily make appointments,
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Vocera Acquires Secure Communications Platform EASE Applications

by Fred Pennic 08/19/2020 Leave a Comment

Vocera Acquires Secure Communications Platform EASE Applications

What You Should Know: - Today Vocera Communications acquires EASE Applications, a provider of a secure communication platform and mobile application that delivers updates, messages to patients’ loved ones, during surgeries and at other times. - The Orlando-based EASE offers a cloud-based service that is built to improve the patient experience by enabling friends and family members to receive timely updates about the progress of loved ones in the hospitals. Care team members can send
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Why Now Is The Time to Reimagine Healthcare Through Technology

by Jeff Fallon, CEO, eVideon 08/06/2020 Leave a Comment

The Tech Isn’t New – It’s Time to Embrace It (How Patient Comforts Improve All of Healthcare)

It wasn’t that long ago that people went to the bank on a Friday to cash their paper paychecks. Maybe they’d put some in checking and take some out in cash. They’d go to the grocery store over the weekend and maybe write one of those checks. Everyone always had to have a pen with them. It wasn’t that long ago that people would call the ticket agent and discuss flight options for vacation. They’d send a paper ticket in the mail. When it was time to go, people would carry that ticket with them
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Patient Payment Strategies to Accelerate Cash Flow Amid COVID-19

by David Shelton, PatientMatters CEO 08/05/2020 Leave a Comment

Payment Strategies to Accelerating Cash Flow Amid COVID-19

In the past few months, the COVID-19 pandemic has shaken societies, economies, and human wellbeing to the core. While protecting public health and welfare are top priorities for hospitals, the harsh reality is that it takes cash to keep the doors open and serve patients effectively. Revenue is down significantly as a result of canceled elective surgeries, while the costs of medical supplies and in-demand personal protective equipment for workers have skyrocketed. Hospitals’ operating challenges
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COVID-19: 4 Essential Patient Payment Strategy Components to Accelerate Cash Flow

by David Shelton, PatientMatters CEO 07/20/2020 Leave a Comment

Accelerating Cash Flow Amid COVID-19

In the past few months, the COVID-19 pandemic has shaken societies, economies, and human wellbeing to the core. While protecting public health and welfare are top priorities for hospitals, the harsh reality is that it takes cash to keep the doors open and serve patients effectively. Revenue is down significantly as a result of canceled elective surgeries, while the costs of medical supplies and in-demand personal protective equipment for workers have skyrocketed. Hospitals’ operating challenges
Read More

Walgreens to Invest $1B in VillageMD to Open 500 to 700 Full-Service Doctor Offices

by Fred Pennic 07/08/2020 Leave a Comment

Walgreens to Invest $1B in VillageMD to Open 500 to 700 Full-Service Doctor Offices

- Walgreens will invest $1 billion in equity and convertible debt in VillageMD to open 500 physician-led primary care clinics in more than 30 U.S. markets in the next five years. - VillageMD and Walgreens also recently announced the availability of Village Medical telehealth providers on Walgreens Find Care™, which is an online platform that connects patients with a wide range of health services. Walgreens Boots Alliance, Inc. and VillageMD announced today that Walgreens will be the
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Lenovo Launches Virtual Care Solution with Voice Activated Digital Assistant

by Jasmine Pennic 07/01/2020 Leave a Comment

Lenovo Launches Virtual Care Solution with Voice Activated Digital Assistant to Support Individualized Care at Home for Patients with Chronic Conditions

What You Should Know: - Today, Lenovo launches Virtual Care solution to help healthcare provider organizations remotely monitor, engage with and educate patients with many of these chronic health conditions, including diabetes, COPD, congestive heart failure (CHF), and hypertension. - Easy to use, patients take the kit home, plug it in and can immediately begin interacting with their care team. Patients are guided through an individual daily care plan aided by biometric devices and
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