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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

Improving The Digital Experience – for Both Patient and Employee

by Nathan Treloar, co-founder & Chief Operating Officer at Orbita 03/08/2023 Leave a Comment

Improving The Digital Experience – for Both Patient and Employee

It’s a tired, old saw: Healthcare organizations are woefully behind when it comes to technology, automation and digital experiences. Leaders are sick of hearing it. But that doesn’t make it any less true. Current market pressures, however, compel hospitals, health systems and medical practices to reconsider their hesitancy in embracing these innovations. A combination of consumer demand and acute, unrelenting labor shortages force leaders to explore the practicality of leveraging
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Transcarent Acquires 98point6 AI-Powered Virtual Care Platform and Care Business

by Fred Pennic 03/06/2023 Leave a Comment

Transcarent Acquires 98point6 AI-Powered Virtual Care Platform and Care Business

What You Should Know: - Transcarent, a health and care experience company that makes it easy for people to access high-quality, affordable care announced it will acquire AI-powered virtual care platform and care business of on-demand primary care company, 98point6.  Financial details of the acquisition were not disclosed; however, insiders expect the deal to be valued at $100M. - As part of the acquisition, hundreds of 98point6 enterprise customers including Boeing, Kindercare and
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Detroit Pistons Selects Progyny for Value-Based Family Building Care

by Fred Pennic 03/01/2023 Leave a Comment

Detroit Pistons Selects Progyny for Value-Based Family Building Care

What You Should Know: - Progyny, a fertility benefits company pioneering value-based care, announced that they have partnered with the Detroit Pistons, to provide comprehensive, equitable family building care for employees and their families.  - Through this partnership, the Detroit Pistons will have access to equitable and comprehensive family building care that its diverse workforce requires. Comprehensive, Value-Based Family Building Care With Progyny, Detroit Pistons
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A New Way of Thinking About Interoperability in 2023

by Stuart Hanson, CEO of Avaneer Health 02/24/2023 Leave a Comment

A New Way of Thinking About Interoperability in 2023

Interoperability in the U.S. healthcare system has been an ongoing challenge. While there are several industry initiatives that are going to advance the industry and make incremental progress toward interoperability, there remain several gaps that are unaddressed.   Interoperability is a much broader concept that encompasses more than protocols, APIs, and limited networks. It’s about more than exchanging data through one-to-one connections between a provider, payer, or vendor. True
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5 Components of a Patient-Centric eCOA Strategy for Oncology Clinical Trials

by Melissa Mooney, Director of eCOA Solutions Engineering at IQVIA 02/20/2023 Leave a Comment

Amplifying the Patient Voice in Oncology Clinical Trials

In the US alone, an estimated 1.9 million new cases of cancer were diagnosed in 2022, positioning oncology as a key subject of clinical research. Throughout oncology trial development, it is important that stakeholders acknowledge that only patients can fully understand the impact of treatment on their lives. Regulators are now looking beyond clinical indications such as tumor size and delayed disease progression. When evaluating the risks and benefits of treatment, they want to know whether the
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From Telemedicine to Complete Virtual Care and Beyond

by Michael Gorton, CEO of Recuro Health 02/16/2023 Leave a Comment

From Telemedicine to Complete Virtual Care and Beyond

Telemedicine has helped improve the quality of life of patients in every corner of the world and has been successfully utilized to provide convenient care to people with limited or no access to health services. Today, worldwide digital interconnectivity is growing, enabling telehealth to advance health equity, bring access to care for underserved regions and meet the urgent, primary and behavioral healthcare needs of an exploding global population. It has been a remarkable journey for the
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RTLS Can Enhance the Patient Experience, Staff Safety, and Workflow Operations in 2023

by Scott Hondros, MHA, SCPM, VP of Professional Services at CenTrak 02/15/2023 Leave a Comment

RTLS Can Enhance the Patient Experience, Staff Safety, and Workflow Operations in 2023

Although the healthcare industry has shown significant resilience, the byproduct of the pandemic has amplified staff stressors across all operational and clinical roles. In a study conducted in 2022, more than one-third (34%) of the participating registered nurses (RN) stated that it was likely they would leave bedside nursing by the end of the year. Almost half (44%) cited both burnout and high-stress environments as their main reasons to retire or pursue other careers.  As staff
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How Healthcare Organizations Can Enhance Patient Experience & Trust During the Winter Surge

by Toni Land, Head of Clinical Healthcare Experience at Medallia 02/15/2023 Leave a Comment

How Healthcare Organizations Can Enhance Patient Experience & Trust During the Winter Surge

It’s well known that the winter season typically creates spikes in illness and, consequently, a surge in healthcare visits. What might not be so obvious is that this time of increased demand is also the ideal opportunity for healthcare organizations to prioritize building trust and improving experiences for patients, clinicians and team members.  Just as science grows more sophisticated each year, allowing practitioners to better treat a greater number of medical ailments, so should
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Epic, Impact Advisors, Nordic, Chartis Named 2023 Overall Best in KLAS® Awards

by Fred Pennic 02/09/2023 Leave a Comment

Epic, Impact Advisors, Nordic, Chartis Named 2023 Overall Best in KLAS® Awards

What You Should Know: Epic, Nordic, Impact Advisors and The Chartis Group won the 2023 Overall Best in KLAS® awards. Epic was named the top Overall Software Suite for the thirteenth straight year in 2023 Best in KLAS – Software & Services report, released, which reports on the top vendors for 2022. Epic was also named the top Overall Physician Practice Vendor. Epic won thirteen other Best in KLAS awards in various market segments.  - Impact Advisors tied with Nordic to be a
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Why It’s Time for Intelligent Prior Authorization

by Alina M. Czekai, MPH, VP of Strategic Partnerships at Cohere Health 02/09/2023 Leave a Comment

It’s Time for Intelligent Prior Authorization

The Centers for Medicare & Medicaid Services (CMS) recently proposed a new rule to advance interoperability and improve the prior authorization (PA) process for Medicare and Medicaid patients. Specifically, the rule stipulates that health plans adopt electronic prior authorization processes, adhere to shorter turnaround times, clearly communicate denial reasons, publish key metrics annually, and implement the Fast Healthcare Interoperability Resources (FHIR) Application Programming Interface
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