What You Should Know:
AmerisourceBergen (AB), a global healthcare company, has announced a strategic partnership with SteadyMD, a B2B telehealth infrastructure provider for the co-creation of a telehealth solution focused on Test to Treat opportunities. The solution is being offered as a pilot to independent community pharmacies across the US.In addition to the commercial partnership, AmerisourceBergen has also made a minority investment in SteadyMD through its venture fund AB Health
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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant
Morgan Health Invests $25M in Fertility Network Kindbody
What You Should Know:
Morgan Health, the JPMorgan Chase & Co. business unit announced a $25M investment in Kindbody, a fertility clinic network and global family-building benefits provider for employers offering the full-spectrum of reproductive care from preconception to postpartum through menopause.
Kindbody is a technology-driven fertility clinic network and family-building benefits provider for employers offering virtual and in-person care supporting 112 leading employers, covering
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How Digital Transformation is Accelerating Healthcare and the Impact on Hospitals in the Future
The pandemic has accelerated the adoption of digital health technologies across the healthcare industry. Digital transformation is now the top priority for many healthcare leaders as they seek to build resilient systems. At its core, this means implementing emerging digital technologies to modify essential operations, processes, and services to ease staff workload and withstand future challenges.
The primary drivers of digital transformation are consumerism, cost, and experience/expectations,
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Closing Racial Disparities in Patient Portal Usage
Over the last decade, the healthcare industry has experienced an explosion of digital innovation. Simultaneously, shifting consumer preferences around convenience and access to care has accelerated the pace of technology adoption at unprecedented speed, especially in the wake of the pandemic.
The value of these digital tools is manifold: healthcare enterprises report increased operational efficiency, higher quality care delivery, cost savings, and the potential to deliver a more
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Sagility Acquires Payment Integrity Provider DCI Consulting
What You Should Know:
Sagility, a provder optimizing the member/patient experience and business process management acquires Chandler, Arizona-based Devlin Consulting, Inc. (DCI), an established healthcare technology services company with nearly 30 years of payment integrity experience.The acquisition represents Sagility’s first acquisition since unveiling its new identity as an independent U.S.-based company solely dedicated to the healthcare industry following the 2021 divestment from HGS.
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Hint & Eden Partner to Expand Virtual Direct Primary Care Offering Nationwide
Hint & Eden Partner to Expand Virtual Direct Primary Care Offering Nationwide
What You Should Know:
Hint Health, the company powering the Direct Primary Care (DPC) movement, and Eden Health, a leading national virtual and in-person primary care provider, today announced a partnership to expand the Hint Connect footprint with a virtual DPC offering across all 50 states.This partnership allows employers to offer a DPC network nationwide for patients who don’t have convenient access
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IntleyCare Integrates with UKG to Alleviate Nursing Workforce Challenges
What You Should Know:
IntelyCare, the leading total healthcare talent solution in post-acute care, today introduced a new technology partnership with UKG, a leading provider of HR, payroll, and workforce management solutions for all people.IntelyCare's AI-based platform and per-diem matching technology enable healthcare organizations to increase census revenue and cut staffing costs. With more than 315 technology and services partners, UKG provides one of the largest and most
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Bringing The Customer Voice to Life in Healthcare
Voice is a powerful tool. The average person speaks about 7,000 words daily (although anyone who’s spent time around young children knows that estimate is probably low). Yet amid healthcare organizations building a more customer-centric approach to customer experience (CX), many have not included a key piece of the CX puzzle: analyzing the voice of the customer.
The value of unstructured data
Healthcare organizations use a variety of existing touchpoints to connect with their customers.
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LifeOmic Launches Patient Engagement App to Automate Patient Pathways
What You Should Know:
LifeOmic, a healthcare technology company powering precision health with its end-to-end software solution, the LifeOmic Platform, today announced the launch of its Patient Mobile App. LifeOmic’s Patient Mobile App enables the two-way connection between the healthcare team and patient. With the LifeOmic Patient Mobile App, healthcare providers have access to a highly configurable solution that integrates directly into their existingworkflows to meet
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Thinking Beyond CRM to Reach Healthcare Consumers
A new type of purpose-built technology is necessary to manage patient relationships.
Customer relationship management (CRM) systems are commonplace in nearly every industry, though their use in healthcare is complicated. Healthcare is incredibly complex and unique in many ways, and many generic CRM or CRM-like solutions address only one or two elements of the patient journey, such as appointment scheduling and reminders, without factoring in personal needs and preferences, health histories,
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