The COVID-19 crisis has upended many of our traditional business procedures and processes. However, because digital transformations were well underway before the pandemic, the shift to remote work and contactless consumer self-service was swift. In healthcare, digital strategies that were expected to take 10 years to accomplish may now be compressed into three. That acceleration is especially evident with the “digital front door” – a strategy for engaging patients at every major touchpoint of
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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant
PHINs: Addressing the Fundamental Flaws that Have Broken Healthcare
The fundamental problem with healthcare can be summed up in one sentence: We expect healthcare services that cater to our individual needs, yet the health care system operates under a one-size-fits-all, trial-and-error model. It is a model that results in missed diagnoses, protracted illnesses, and even premature death and wastes $935 billion annually.
The financial toll of this outmoded approach pales in comparison to the human toll. More than 128,000 people in the U.S. die each year
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Why the Digital-First, Patient-Centered Care is Critical to Healthcare
In the turmoil of one of the hardest years the healthcare industry has experienced, many healthcare organizations innovated nearly overnight, transforming bedside tablets into virtual care providers and parking garages into field hospitals. Through the help of agile, flexible technology, healthcare has empowered providers to support patient care anywhere.
The pandemic created a tipping point: The healthcare industry must accelerate its drive toward a digital-first mentality.
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Does Telemedicine Impede or Help the Patient-Centered Medical Home?
Traditional patient care patterns have been radically altered by the COVID-19 pandemic. And after more than a year of disruption, it’s doubtful that everyone will revert to those patterns after the pandemic.
New habits have been formed, and consumers are more willing to pursue the path of least resistance in obtaining care, such as opting for quick and easy telemedicine appointments. Both patients and clinicians have identified benefits from virtual care approaches.
However, this and other
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MEDITECH, WELL Health Partner to Enhance Digital Patient Engagement
What You Should Know:
- MEDITECH recently announced Expanse Patient Connect, powered by WELL Health, a contemporary, mobile solution enabling bidirectional, communication between healthcare organizations and their patients. Available through the MEDITECH Cloud Platform, the solution leverages WELL Health’s automated patient interaction functionality to improve provider efficiency and keep patients and their families connected to their care in the most convenient way
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Inbox Health Raises $15M for Intelligent Patient Billing Engagement Platform
What You Should Know:
- Inbox Health, the platform modernizing patient payments announced it has raised $15M in Series A funding led by Commerce Ventures with participation from new and existing investors, including venture firms Vertical Venture Partners, Healthy Ventures, Collaborative Fund, Fairview Capital, CT Innovations, and I2BF Global Ventures, as well as several industry leading individuals including Bill Clerico, Co-Founder and Former CEO of WePay.
- The company plans to utilize
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Bright.md Expands Solution to Automate Pre-Visit Workflows
What You Should Know:
- Bright.md today announced the launch of its expanded solution to automate pre-visit workflows to drive efficiencies in care delivery
- Bright.md new three offerings include Navigate, Interview, and Treat.
- Navigate: Healthcare systems can now engage their patients and coordinate care delivery through the platform's new offering, Navigate. This product captures the symptoms and chief complaints from patients to instantly route them to the optimal care pathways
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Quality Virtual Care Matters for Patients – Even More Than Telehealth
The COVID-19 pandemic made healthcare visits over video or phone the norm, likely turning telehealth into a permanent fixture within the U.S. healthcare system. In fact, the majority of patient access leaders at large hospitals believe 20-30 percent of appointments will happen over video in 2021, according to recent research. Further, an overwhelming portion of those leaders – 95 percent of them – believe the Centers for Medicare & Medicaid Services should continue to reimburse for video
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Why A Smart Command Center Requires A Health Cloud Platform
Aviation, military, NASA, or even utilities like the New York Power Authority—almost all high-consequence, complex organizations have one thing in common: a command center. The concept of a command center or a ‘war room,’ or ‘air traffic control’ has been around for a while. Command centers help counter logistical challenges, enable cross-collaboration and guide decision-making with state-of-the-art technology and communications. With them it seems there is absolutely nothing that cannot be
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How Artificial Intelligence Is Making Senior Care More Human
When it comes to skilled nursing facilities (SNFs) in particular and long-term care in general, a human-centered and empathetic approach is not only necessary, it's obligatory. Putting the needs, constraints, and perspectives of patients first enhances the level of care we're able to provide.
Perhaps ironically, it is the integration and adaptation of artificial intelligence (AI) that has demonstrated the biggest potential in improving empathy and compassion in the industry.
It may
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