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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

CommonSpirit, Vital Expand Partnership After Successful Pilot to Improve Patient Experience in ED & Patient Care Delivery

by Fred Pennic 10/20/2021 Leave a Comment

CommonSpirit, Vital Expand Partnership After Successful Pilot to Improve Patient Experience in ED & Patient Care Delivery

What You Should Know: - Today at HLTH 2021, CommonSpiritHealth announced the results of its pilot with Vital, the artificial intelligence (AI)-powered software improving patient experience and follow-up visit loyalty in hospital emergency departments (ED) and inpatient stays. Vital’s digital tool, ERAdvisor, helps keep patients informed and in control of their visit by providing real-time content and text message updates to patients and their families through their smartphone. The app
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Healthcare Leaders: The Importance of Embracing Patient Engagement

by Carina Edwards, CEO of Quil 09/21/2021 Leave a Comment

Connected: The Importance of Patient Engagement

We are incredibly lucky to live in a historically connected world. The internet, smartphones, and technology of all kinds have brought people together in ways unimaginable just a few decades ago. These massive communications paradigm shifts have also left their mark on medicine, although in an unpredictable way. One of the most positive impacts on healthcare hasn’t been a breakthrough treatment or therapy – but an increase in patient engagement and a deep understanding of its importance in
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Utilizing Tech to Improve Patient Experience Amid The No Surprises Act

by Ogi C. Kwon, JD, MHA, R1 Manager, Advisory & Assurance – Regulatory 09/08/2021 Leave a Comment

Utilizing Technology to Improve Patient Experience Amid the No Surprises Act

With the No Surprises Act taking effect in less than four months, it is critical that hospitals and providers leverage technology to ensure patients are informed about their expected care costs prior to receiving services. Despite industry improvements in the last several years, there remains a pressing need for more meaningful price transparency in healthcare. The No Surprises Act, in addition to recent revisions to existing Centers for Medicare and Medicaid Services (CMS) price transparency
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Cadence Launches with $41M & LifePoint Health Partnership for Remote Patient Monitoring Platform

by Fred Pennic 08/06/2021 Leave a Comment

Cadence Launches with $41M & LifePoint Health Partnership for Remote Patient Monitoring Platform

What You Should Know: Cadence, a New York City-based health IT company empowering care outside the four walls of the hospital announced its official launch with $41 million in funding and a foundational partnership with national healthcare company, LifePoint Health. The funding was led by General Catalyst and Thrive Capital. - Cadence has built a breakthrough remote care management platform that will deliver better care to people managing chronic conditions at scale. - As part of the
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NexHealth Raises $31M to Expand Patient Experience Management Platform at $431M Valuation

by Fred Pennic 06/28/2021 Leave a Comment

NexHealth Raises $15M to Expand Patient Experience Management Platform

What You Should Know: - NexHealth, a San Francisco, CA-based patient experience management platform, announced it has raises $31M, co-led by media mogul and founding partner of WndrCo Jeffrey Katzenberg and Mino Games founder-turned-angel investor Josh Buckley, at a $431M valuation. - Founded in 2015 by Alamin Uddin, NexHealth’s patient experience management platform enables doctors to give their patients an end-to-end experience with key features like real-time online booking,
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UCSF, Philips Partner to Enhance Digital Patient Experience & Interoperability

by Jasmine Pennic 05/26/2021 Leave a Comment

UCSF, Philips Partner to Enhance Digital Patient Experience & Interoperability

What You Should Know: - Today, Philips announced its collaboration with the University of California, San Francisco (UCSF) to develop technology that will enable a more streamlined patient experience and set a new standard for healthcare delivery. - As part of the strategic collaboration, UCSF will use Philips HealthSuite Digital Platform to enable patient care personalization and make it easier for patients to select providers, access their health information and receive virtual
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Patient Experience 2.0: A Shift in Priorities Defined by A Year of the Pandemic

by Tim Dybvig, SVP of Patient Engagement at Experity 05/12/2021 Leave a Comment

Patient Experience 2.0: A Shift in Priorities Defined by A Year of the Pandemic

The COVID-19 pandemic has upended the healthcare continuum within the past year, creating many roadblocks in the path towards high-quality care delivery. Amid these challenges, we have witnessed a significant shift in patient wants and needs, in addition to heightened demand for accessible, convenient clinical care. Notably, the desire for more care processes to be performed digitally has emerged as a priority among patients. According to a recent survey by Accenture about patient behaviors, 60%
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Why the Digital Front Door is Critical to the Healthcare Revenue Cycle

by Joel French, EVP of Patient Experience at R1 RCM, Inc. 04/28/2021 Leave a Comment

Why the Digital Front Door is Critical to the Healthcare Revenue Cycle

The COVID-19 crisis has upended many of our traditional business procedures and processes. However, because digital transformations were well underway before the pandemic, the shift to remote work and contactless consumer self-service was swift. In healthcare, digital strategies that were expected to take 10 years to accomplish may now be compressed into three. That acceleration is especially evident with the “digital front door” – a strategy for engaging patients at every major touchpoint of
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PHINs: Addressing the Fundamental Flaws that Have Broken Healthcare

by Brad Bostic, CEO, hc1 04/13/2021 Leave a Comment

Addressing the Fundamental Flaws that Have Broken Healthcare

The fundamental problem with healthcare can be summed up in one sentence:  We expect healthcare services that cater to our individual needs, yet the health care system operates under a one-size-fits-all, trial-and-error model. It is a model that results in missed diagnoses, protracted illnesses, and even premature death and wastes $935 billion annually. The financial toll of this outmoded approach pales in comparison to the human toll. More than 128,000 people in the U.S. die each year
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Why the Digital-First, Patient-Centered Care is Critical to Healthcare

by Michael D. Robinson Vice President, Healthcare North America at VMware 04/12/2021 Leave a Comment

Why the Digital-First, Patient-Centered Care is Critical to Healthcare

In the turmoil of one of the hardest years the healthcare industry has experienced, many healthcare organizations innovated nearly overnight, transforming bedside tablets into virtual care providers and parking garages into field hospitals. Through the help of agile, flexible technology, healthcare has empowered providers to support patient care anywhere.  The pandemic created a tipping point: The healthcare industry must accelerate its drive toward a digital-first mentality.
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