Have you searched for something on a company’s website, then given up and called to speak to a customer service representative when you couldn’t find the answers you were looking for?
This experience is all too common – especially in healthcare.
Since 2020, digital front doors (DFDs) have become increasingly popular. And with the healthcare staff shortage projected to continue—and even worsen through at least 2025—digital entry points into healthcare for patients are more important
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KLAS Research Reports | Healthcare IT Research Reports | Analysis, Trends
KLAS: Epic, MatrixCare, WellSky Leads Hospice Vendors
What You Should Know:
Resource-strapped hospice leaders are looking for tools that alleviate clinician burnout by streamlining workflows and building additional point-of-care functionality. Slow vendor development on this front has led to an overall decline in customer satisfaction.A new KLAS report dives into how well hospice vendors meet provider organizations’ needs, including delivery of value, development progress, and support for when patients go through a transition of
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KLAS: 5 Best Practices For Effective EHR Education
What You Should Know:
A new report by KLAS delves into many of the questions posed to clinicians in the Arch Collaborative’s User Experience and Trainer Quality Benchmark surveys to help further demystify the specific characteristics of EHR education that led to clinician success with the EHR. The report also provides guidance on how organizations can generate clinician enthusiasm around EHR training to better help them thrive in their EHR environment. Unless specifically stated, all findings
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KLAS: Capacity Optimization Management Performance 2023
What You Should Know:
Operational limitations—such as staffing shortages, variable patient flow, and poor visibility into resource availability—can make it difficult for healthcare organizations to effectively manage their capacity, leading to volatile workloads that see resources either under- or over-utilized. Some organizations are using capacity optimization management technology, which includes artificial intelligence (AI) and machine learning (ML), to collect data that can improve
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Emcara Health Taps Innovaccer to Accelerate Scale in Value-Based Care
What You Should Know:
Innovaccer Inc. announced that Emcara Health, PopHealthCare’s national value-based medical group that delivers advanced in-home primary care for seniors and vulnerable populations, has selected Innovaccer’s Best in KLAS data platform to accelerate its ability to drive growth and rapidly scale Emcara Health’s integrated care solution to more communities nationwide.The Innovaccer data platform will enhance Emcara Health’s ability to create unified patient records that
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How Digital Transformation is Accelerating Healthcare and the Impact on Hospitals in the Future
The pandemic has accelerated the adoption of digital health technologies across the healthcare industry. Digital transformation is now the top priority for many healthcare leaders as they seek to build resilient systems. At its core, this means implementing emerging digital technologies to modify essential operations, processes, and services to ease staff workload and withstand future challenges.
The primary drivers of digital transformation are consumerism, cost, and experience/expectations,
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KLAS: Global (Non-US) EMR Benefits 2023
What You Should Know:
As electronic medical record (EMR) adoption grows worldwide, healthcare organizations considering this digital transformation all have the same question: what benefits can we really expect to receive from implementing an EMR?KLAS interviewed leaders at 36 non-US healthcare organizations—12 of which are HIMSS Level 6 or 7—to learn about their journey to realizing benefits from an EMR implementation. Their latest report summarizes their insights, including what
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Caregility & Xandar Kardian Partner for Virtual Acute Care Solution
What You Should Know:
- Xandar Kardian, a Toronto-based leader in developing radar signal processing technology for vital sign monitoring, has formally announced an integrated partnership with Caregility, an enterprise telehealth leader dedicated to connecting care for patients and clinicians everywhere.
- For the first time ever, Xandar Kardian will embed its radar technology and data into a partner’s existing product line, joining Caregility’s Best in KLAS Caregility Cloud™ virtual
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KLAS: Ambulatory and Enterprise EMR Interoperability 2023
What You Should Know:
Interoperability is a continued area of critical focus for the healthcare industry, according to a new report by KLAS.For its latest report, KLAS talked to vendor-identified deep adopters to take a holistic look at the current state of interoperability in ambulatory and enterprise EMRs and measure how close we are to an ideal state. The results reveal each vendor’s strengths and weaknesses within various areas of interoperability.
Exploring Ambulatory and
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KLAS: Clinical Documentation Strategies 2023
What You Should Know:
For years, documentation has been a pain point that has led to clinician frustration and burnout, but numerous strategies have emerged to ease that burden and enhance patient care. COVID-19 has exacerbated burnout, leading organizations to renew their focus on improving documentation.A new report by KLAS examines physician-facing documentation technology and services, along with how vendors compare in overall scores, and the key performance metrics of value and
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