What You Should Know:
- Competition in the provider IT space shows no signs of abating: Early-stage capital, big tech, and scale EMR players continue crowding into more segments. This has significant implications for providers as they transition into a new disruptive period, for software players as they fine-tune go-to-market models for the current environment, and for private equity investors as they look to invest behind winning themes.
- A new report by KLAS Research and Bain &
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KLAS Report
KLAS Report Explores EHR Satisfaction by Provider Specialty
What You Should Know:
- One of the ways organizations can target improvements for those who are less satisfied is to look at EHR satisfaction by specialty—there is currently a gap of about 30 points between the most satisfied specialty (hospital medicine) and the least satisfied specialty (ophthalmology).
- The goal of this new report from the KLAS Arch Collaborative, "Exploring EHR Satisfaction by Provider Specialty," is to help readers understand this variation and learn some ways the
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KLAS: Post–Acute Care EMR Product Suites 2022 Trends to Watch
What You Should Know:
- A new report from KLAS examines what solutions are offered, how they are being adopted, and how well they meet setting-specific functionality needs (particularly for home health and LTC/SNF)
- The KLAS report mainly focuses on vendors specific to post-acute care but also provides a brief look at the post-acute care solutions of enterprise acute care EMR vendors.
Trends Concerning Post-Acute Care EMR Product Suites in 2022
Most providers in post-acute care
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KLAS: Imprivata SSO – Benefits & Challenges of Deep Adoption
What You Should Know:
- Recent KLAS research reveals that Imprivata—whose single sign-on solution has a large healthcare footprint—is currently the only vendor to offer a broad digital identity platform.
- Building on that research, a new report explores the potential benefits and challenges of deeply adopting Imprivata’s offerings. Insights come from in-depth interviews with 6 organizations identified by Imprivata as “deep adopters” as well as from 15 organizations within the
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KLAS Report: State of Virtual Visit Technology in the Middle East
What You Should Know:
- The latest KLAS report examines how non-EMR-affiliated virtual visit solutions in the Middle East differ across key metrics (including product usability, implementation and training, and vendor partnership) and also summarizes common EMR vendors and their approaches to virtual visits.
- KLAS reports high satisfaction with their virtual visit technology (either virtual care or video conferencing platforms), though specifics of the customer experience do vary across
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Epic, Galen Healthcare, Chartis Group Named 2022 Overall Best in KLAS Awards
What You Should Know:
- Epic, Nordic, Galen Healthcare and The Chartis Group won 2022 Overall Best in KLAS® awards, released today, which reports on the top vendors for 2022. Epic was named the top Overall Software Suite for the twelfth straight year in 2022 Best in KLAS Software & Services report, released today, which reports on the top vendors for 2021. Epic was also named the top Overall Physician Practice Vendor. Epic won nine other Best in KLAS awards in various market
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MEDITECH Expanse Leads Customer Satisfaction for Small Community Hospitals, KLAS Report Finds
What You Should Know:
- Small community hospitals (1–200 beds) leaders cite MEDITECH Expanse Acute Care EMR as a leader in delivering the most consistent customer experience, according to a new KLAS report.
The KLAS report reveals that while Epic and Cerner EMRs leads in performance among large organizations they don’t deliver as consistently for smaller hospitals. Customers cite their approaches to the community market—hub-and spoke relationship (Epic) and shared server (Cerner)—create
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CHIME-KLAS Report Reveals 10 Key EMR Interoperability Trends
What You Should Know:
- New CHIME-KLAS interoperability report reveals steady
progress in some areas related to interoperability and leaps forward in others.
- A total of 67% of provider organizations reported they
often or nearly always had access to needed records in 2020, up from 28% in
2017. Providers noted improvements in functionality and usability for tasks
like locating and viewing records.
Both providers and the companies that produce the hardware and software needed
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KLAS: Epic, NextGen, Cerner Best at Making Outside Patient Data Usable
What You Should Know:
- New KLAS report finds acute and ambulatory care EMR
vendors Cerner, Epic and NextGen are best at making outside patient data usable
for clinicians (data from outside the clinician's health system).
- KLAS report examines adoption and usability among advanced
users of the main acute and ambulatory care EMR vendors.
The national interoperability networks of Carequality and CommonWell Health Alliance have become some of the primary means by which patient records
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Medigate, Ordr Emerge as Leaders in Growing Healthcare IoT Market, KLAS Report Finds
What You Should Know:
- As the buying wave of healthcare IoT solutions
continues, strong technology offerings and numerous new wins in the last year
have established Medigate and Ordr as leaders in the growing market.
- KLAS finds that the adoption of security solutions for the healthcare internet of things (IoT) continues to grow as healthcare organizations look for ways to understand and manage the risk associated with connected devices.
The adoption of security solutions for the
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