One-third of providers have buyer’s remorse when it comes to purchasing revenue cycle outsourcing services, according to a recent KLAS report. Provider organizations investing in outsourced revenue cycle services to relieve cost and resource burdens need their firms to take true ownership of the complex revenue cycle and deliver accordingly.For the report, KLAS spoke to 140 provider organizations using RCO or EBOS to determine which firms are delivering and which are falling behind. The KLAS
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Allscripts Acquires Prescription & Prior Authorization Platform ZappRx
EHR vendor Allscripts has reached an agreement to acquire prescription and prior authorization platform ZappRx, according to CNBC. The acquisition will help Allscripts diversify its business outside of electronic medical record (EHR). The company has raised a total of $40M in funding to date.Founded in 2012 by Zoe Barry who previously worked at athenahealth, ZappRx streamlines the complex process required to order specialty medications, increasing efficiencies when collecting and maintaining the
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KLAS: Allscripts Continues Trend of Sunrise & Paragon Losses in 2018
In terms of EMR purchasing, 2018 was the busiest of the past three years. This energy impacted every market sector, with the US government finalizing contracts, three large health systems changing EMRs, and the small-hospital market continuing to see churn, according to a new KLAS Report.The KLAS annual report, “US Hospital EMR Market Share 2019,” is based on acute care EMR purchasing activity (i.e., executed contracts) that occurred in the United States from January 1–December 31, 2018. KLAS
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KLAS Report: Nurse EHR Satisfaction Significantly Higher Than Physicians
On average, nurses report significantly higher EHR satisfaction than physicians, according to the latest KLAS report. Today, nurses outnumber physicians in the United States four to one. The report, The Nurse EHR Experience: An Arch Collaborative Impact Report 2019 measures the nurse EHR experience and identifies opportunities for improvement in the nurse experience and what the nurse experience can teach other groups of clinicians about how to succeed with the EHR.Nurses EHR Experience
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KLAS Unveils 5 Small Hospital EMR Market Trends to Watch
In 2017, 216 acute care hospitals contracted for a new EMR, with 1–200 bed hospitals accounting for the vast majority (80%) of these decisions, according to a recent KLAS report. EMR purchasing by smaller hospitals is being driven primarily by these organizations’ need to exchange information with surrounding hospitals and desire for vendors that offer newer, more innovative technology and more flexible financial options. These smaller hospitals are hungry for new technology but often resource
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KLAS Report Reveals 3 Core Barriers to NHS Interoperability in England
Electronic patient record interoperability in NHS England is benefiting patient care but facing substantial barriers, according to a new KLAS report. NHS England’s Five-Year Forward View and the National Information Board’s response have thrust interoperable systems into the national spotlight in England, including the development of a Local Health and Care Record Exemplar program. This report represents KLAS’ first look at interoperability within the NHS. The report, NHS Interoperability 2018:
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KLAS-CHIME Report: Telehealth Adoption Increasing Among Providers Despite Concerns
Most healthcare organizations and providers plan to expand their use of telehealth programs, based on the benefits they have experienced so far, according to a study released today by KLAS Research and the College of Healthcare Information Management Executives (CHIME). But some also expressed concerns about reimbursement and other potential limitations, according to the study.Telehealth has the potential to revolutionize healthcare with both healthcare organizations and legislators hoping it
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KLAS Report: 12 Provider Insights from athenahealth Early-Adopters
With the acquisition of RazorInsights in 2015, athenahealth entered the underserved community hospital EMR market. Since then, provider interest has skyrocketed, with athenaOne for Hospitals and Health Systems being the third most frequently selected hospital EMR solution in the US in both 2015 and 2016. To learn more insights into the early-adopter experience for athenahealth customers, KLAS has published a new report that takes an in-depth early look at the progress athenahealth has made and
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New KLAS Report Finds Clock Is Ticking for Allscripts to Improve Paragon
In August 2017, Allscripts announced their intentions to purchase McKesson's Enterprise Information Solutions. This announcement comes after a period of uncertainty regarding McKesson’s plans for the future of Paragon and other EIS solutions. KLAS Research reached out to current Paragon customers to gauge how they are reacting to the news.Do Paragon clients feel the acquisition puts them in a better position? Does it change any customers’ long-term plans? To find out, KLAS got perspectives from
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KLAS Report: Siemens, GE Healthcare PACS Vendor Performance Declining
The PACS market has changed significantly over the past few years—performance from historical PACS (picture archiving and communications system software) leaders has dropped, and newer entrants have begun to stand out and steadily expand into larger provider organizations, according to a new KLAS report.The KLAS report, “PACS 2017: Reconstructing for the Future,” reveals that enterprise imaging is changing the way providers think about vendors and future purchasing decisions. Since vendor
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